Job SummaryTo guide customers with their questions and addresses issues regarding products or services at the 24-hour contact centre, which includes but not limited to:Job DescriptionImmediate management of inbound and outbound calls in line with contact centre call guidelines/etiquette and provide solutions to customers in a professional way within the stipulated TATs.Escalate All complaints/fee...
Job Description About the Role: BRAC International (BI) is seeking a Senior Manager, Sexual Reproductive Health and Rights (SRHR), BRAC International in the Kenya who is aligned with it s ethos of working in partnership with communities to create impact for scale. The Senior Manager, Sexual Reproductive Health and Rights (SRHR), BRAC International who will be part of BRAC International s core pro...
Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa Responsibilities: Provide technical support for clinical equipment throughout t...
Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To guide customers with their questions and addresses issues regarding products or services at the 24-hour contact centre, which includes but not lim...
Customer service jobs. Imara Hospital is a fast-growing healthcare facility located in Embu county, that is on track to be the lead healthcare brand in Mt. Kenya in the next few years. The hospital is on a mission to create better lives for people living in underserved areas, by providing affordable world-class healthcare with compassion, through service excellence. The hospital has launched a 10...
1.\tOperational Oversight: \tCoordinate and supervise all operational activities during night shifts, including nursing, administrative, and support staff. \tEnsure compliance with hospital policies, procedures, and regulatory requirements throughout the night. \tEnsure adherence to quality standards. \tAddress any issues or concerns promptly and effectively, escalating as necessary to senior man...
Accounting job vacancies. About Aga Khan University (AKU)The Aga Khan University is a private, autonomous university that promotes human welfare through research, teaching and community service initiatives. Based on the principles of quality, access, impact and relevance, the University has campuses and programmes in Kenya, Tanzania, Uganda, the United Kingdom, Afghanistan and Pakistan. Its facil...
Key Responsibilities:Operational Oversight:Coordinate and supervise all operational activities during night shifts, including nursing, administrative, and support staff.Ensure compliance with hospital policies, procedures, and regulatory requirements throughout the night.Ensure adherence to quality standards.Address any issues or concerns promptly and effectively, escalating as necessary to senio...
Purpose Statement Our purpose is to enable and maintain health. Mission To provide high quality care that exceeds our clients expectations. Key Responsibilities Operational Oversight: Coordinate and supervise all operational activities during night shifts, including nursing, administrative, and support staff. Ensure compliance with hospital policies, procedures, and regulatory requirements throug...
Job Summary To guide customers with their questions and addresses issues regarding products or services at the 24-hour contact centre, which includes but not limited to: Job Description Immediate management of inbound and outbound calls in line with contact centre call guidelines/etiquette and provide solutions to customers in a professional way within the stipulated TATs. Escalate All complaints...
Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare. Key Responsibilities: Operational Oversight: Coordinate and supervise all operational activities during night shifts, including nursing, administrative, and support staff. Ensure compli...
Job SummaryTo guide customers with their questions and addresses issues regarding products or services at the 24-hour contact centre, which includes but not limited to:Job DescriptionImmediate management of inbound and outbound calls in line with contact centre call guidelines/etiquette and provide solutions to customers in a professional way within the stipulated TATs.Escalate All complaints/fee...
Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To guide customers with their questions and addresses issues regarding products or services at the 24-hour contact centre, which includes but not lim...
Job SummaryThe Aga Khan University is looking for a highly visionary individual to fill the position of Associate Dean, Research. Reporting to the Dean, Medical College, the Associate Dean will provide strategic leadership and advice to the Deans of the Medicine College and School of Nursing and Midwifery (SONAM) in relation to research matters. The Associate Dean, Research will provide managemen...
The Aga Khan University is a private, autonomous university that promotes human welfare through research, teaching and community service initiatives. Based on the principles of quality, access, impact and relevance, the University has campuses and programmes in Kenya, Tanzania, Uganda, the United Kingdom, Afghanistan and Pakistan. Job Summary The Aga Khan University is looking for a highly vision...
Ciheb is an international health, education, and research center founded by the Institute of Human Virology within the University of Maryland, Baltimore s School of Medicine. The center is comprised of a network of international experts who work with local stakeholders to combat infectious and non-communicable diseases in resource-limited regions of the world. Job Summary: Based at the Key Popula...
Job Summary:Based at the Key Population (KP) Drop in center (DICE), s/he will facilitate the day-to-day tracking and clinical management of clients; coordinate and provide Key Population comprehensive HIV prevention package, including provision of HIV Care and Treatment services to clients. S/He will provide and lead biomedical interventions including STI screening and syndromic management, HIV t...
The Center for International Health, Education and Biosecurity (CIHEB)-Kenya is a local non-governmental organization collaborating with the Ministry of Health and County Health Management Teams to strengthen health systems for improved quality of health care in Kenya. CIHEB-Kenya is collaborating with the county governments of Mombasa, Kilifi, Kwale, Taita Taveta, Machakos, Makueni, Kitui, Nairo...
Mission:To provide high-quality care that exceeds our clients' expectations.Key Responsibilities:Conduct daily in-patient rounds of the specific scheme beneficiaries admitted in the hospital.To ensure timely and appropriate admission, diagnosis, and treatment, care of patients and advise the hospital and the corporate accordingly.Ensure only authentic pre-authorizations are issued for clients see...
Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare. Mission: To provide high-quality care that exceeds our clients expectations. Key Responsibilities: Conduct daily in-patient rounds of the specific scheme beneficiaries admitted in the h...
Key Responsibilities:Oversee the claims process flows to ensure efficiency in processing of claims as per the company medical claims procedure manuals.Supervise processing and settlement of medical claims as per the claims manual and customer service charter to ensure compliance and mitigate riskHolding regular business meetings with service providers to ensure compliance with stipulated claims p...
Madison Group Limited is a locally owned financial services holding company that specializes in Insurance and wealth management services. The Group comprises of Madison Life Assurance Kenya Limited, Madison General Insurance Kenya Limited, and Madison Investment Managers Limited. Madison Life Assurance Kenya was originally incorporated under Kenyan Laws in 1988 as Madison Insurance Company Limite...
Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Job Purpose: Formulation of short and long-term strategies; managing hospitali...
The Aga Khan University is a private, autonomous university that promotes human welfare through research, teaching and community service initiatives. Based on the principles of quality, access, impact and relevance, the University has campuses and programmes in Kenya, Tanzania, Uganda, the United Kingdom, Afghanistan and Pakistan. Its facilities include teaching hospitals, Faculties of Health Sci...