Scope of the ConsultancyUsing suitable methodologies, the consultant will be required to undertake the following specific tasks:Organize capacity strengthening workshops for key stakeholders.Develop and continuously update the capacity / training manual and content.Put in place a capacity development and training plan for the project.Coordinate the implementation of capacity building activities u...
Systems analysisSystems, Data Analysis and designSystems Maintenance and high level SupportDocumentation and TrainingGathers and documents requirements and performs system analysis to identify key system needsAnalyzes business processes and workflows to identify opportunities for automation and improvement.Works closely with business stakeholders to understand their requirements and translate the...
Call Center Management:Oversee Call Center operations, including inbound and outbound customer interactions.Develop and implement best practices for call handling, escalation procedures, and quality assurance.Train and coach Call Center staff to deliver excellent customer service.Monitor call center metrics and KPIs to identify areas for improvement and optimize performance.Operational Efficiency...
RCK s core mandate is to: provide legal aid services and psycho-social counseling; engage in advocacy for policy change and to develop legislation in line with international instruments regarding the management of refugees and other forced migrants; and to raise awareness regarding the plight and rights of the vulernable groups through research and information Scope of the Consultancy Using suita...
With operations in Africa, USA, UK,India and UAE, Techno Brain is the first indigenous African company to be assessed at CMMI Level-5, achieving highest quality standards for software development. Currently operating in 21 countries, creating 1200 high tech jobs in the continent, Techno Brain has achieved leadership positions in areas such as Public Financial Management, Digital Identity Manageme...
Our History Stan Consulting Group Limited was established in the year 2009, with an objective of providing a wide range of consulting services to our clients. We (SCG Ltd) are NITA Approved trainer (NITA/TRN/805) and IHRM certified trainer (IHRM C00304) Summary The Banking Sales Manager is responsible for leading and managing the sales team to achieve revenue targets, deliver exceptional customer...
Requisition ID: req51126Job Title: Sr. Officer, Finance & PartnershipsSector: FinanceEmployment Category: RegularEmployment Type: Full-TimeGross Compensation: New York, NY HQ USA: USD 79, - 89, AnnuallyLondon, UK: GBP 50, - 59, AnnuallyWork Arrangement: Open to RemoteJob DescriptionTechnical Excellence and Grant Operations & Analytics Team At the IRC, we define and measure our success as positive...
The Role:The Sr. Officer, Finance & Partnerships is responsible for providing oversight and day-to-day financial management of the partners (including subcontractors) and provide support on financial management more broadly. This position acts as the focal point for financial compliance of our partnerships, including ensuring high-quality budgets, financial reports, and monitoring. This position ...
Description REQUEST FOR APPLICATION For IREXIssuance Date:October 5th, 2022Closing Date:October 21st, 2022Closing Time: 5:00pm EATSubject:Request for Application (RFA) Number 01Girls Learning Through Technology (GLTT)Reference:Issued Under an International Research and Exchange Board (IREX) This Request for Applicationoutlines the information required by the applicant for the development and subm...
As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey from onboarding to retention. This role requires a deep understanding of Call Center Operations, Customer Retention Strategies, and overall Customer Experience activities.ResponsibilitiesCall Center Management:Oversee Call Center operations, including inbound and outbound customer interactions.Dev...
The Banking Sales Manager is responsible for leading and managing the sales team to achieve revenue targets, deliver exceptional customer service, and promote the bank's products and services. The Sales Manager will develop and implement sales strategies, provide coaching and support to sales representatives, and collaborate with senior management to drive business growth.Roles/Duties & Responsib...
The Save the Children Fund, commonly known as Save the Children, is an international non-governmental organization that promotes children s rights, provides relief and helps support children in developing countries Role Purpose: This position is a maternity cover. It will be a part of the Centre One Humanitarian Team supporting Evidence and Learning in Save the Children Humanitarian programmes th...
The International Rescue Committee is a global humanitarian aid, relief and development nongovernmental organization. The Role: The Sr. Officer, Finance & Partnerships is responsible for providing oversight and day-to-day financial management of the partners (including subcontractors) and provide support on financial management more broadly. This position acts as the focal point for financial com...
Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal Summary As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey...
Objectives of the ConsultancyThe consultant shall ensure:Business mapping for viable enterprises for refugees and host community women in the stated project locations.Development of a business entrepreneurship training curriculum for refugee and host community women.Identified refugee and host community women are trained on business entrepreneurship skills.Development of viable group business pla...
RCK s core mandate is to: provide legal aid services and psycho-social counseling; engage in advocacy for policy change and to develop legislation in line with international instruments regarding the management of refugees and other forced migrants; and to raise awareness regarding the plight and rights of the vulernable groups through research and information Objectives of the Consultancy The co...
Objective of the PositionDefine, coordinate and monitor epidemiological activities, in order to identify alerts and risk factors for diseases to guide emergency interventions (clinical, preventive, etc) and ensure the development of appropriate methodology and the quality of studies according to MSF protocols, standards and procedures.Tasks & ResponsibilitiesIn collaboration with the other MSF te...
Mà decins sans frontià res (MSF) or Doctors Without Borders, is an international humanitarian-aid non-governmental organization (NGO) and Nobel Peace Prize laureate, best known for its projects in war-torn regions and developing countries facing endemic diseases. Objective of the Position Define, coordinate and monitor epidemiological activities, in order to identify alerts and risk factors for d...
RCK s core mandate is to: provide legal aid services and psycho-social counseling; engage in advocacy for policy change and to develop legislation in line with international instruments regarding the management of refugees and other forced migrants; and to raise awareness regarding the plight and rights of the vulernable groups through research and information Scope of the Consultancy The consult...
Role DescriptionAs the Manager - Learning and Development (Commercial), you will play a pivotal role in delivering a workforce that is customer oriented, expert on M-Gas product and services by designing and delivering, engaging trainings and inspiring staff to take responsibility for their personal career development.QualificationsNeeds AnalysisConduct thorough needs assessments to identify lear...
Basic QualificationsGood in-depth troubleshooting to resolve straightforward Linux and network related technical problems.Strong troubleshoot connectivity problems across the different layers of the OSI model from the Linux stand point of view using tools like ping, traceroute, ifconfig, tcpdump, etc.Good understanding of Networking fundamentals like CIDR notations, OSI model, HTTP/HTTPS, DNS, SS...
M-Gas is using technology to transform lives by providing clean cooking gas to all Kenyans 24 hrs, 7 days a week. We give you our cylinder filled with gas, a smart meter, a gas cooker and a key card as part of our package so you don t have to pay the high upfront fee of buying a gas cylinder and cooker. Role As the Manager Learning and Development (Commercial), you will play a pivotal role in del...
We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Requirements Basic Qualifications Good in-depth troubleshooting to resolve straightforward Linux and network related technical problems. Strong troubleshoot connectivity problems across the different layers of the ...
Reporting to the Training Manager, the trainee will be responsible for learning and familiarizing with various activities and operations within their departments. He/She will be required to uphold company policies and requirements at all times. Key Responsibilities Under the supervision of the Departmental Trainer and Training Manager, the trainee shall learn to: Carry out or arrange for the carr...