Quality Assurance Manager Jobs in Nairobi

Duties and ResponsibilitiesService delivery ensuring all aspects pertaining the teaching services have been checked and streamlined in compliance to the international standards.Quality put in place quality assessment parameters and quality assurance to ensure we give the clients highest possible quality.Customer care ensure all customers concerns are addressed in a timely fashion.Customer support...

PURPOSE: Responsible for ensuring that the internal audit function operates effectively and efficiently within the set International Professional Practices Framework (IPPF) standards and best practices. The role holder will oversee the quality assurance and improvement program for the internal audit department, providing guidance and support to ensure compliance with regulatory requirements and o...

PURPOSE:Responsible for ensuring that the internal audit function operates effectively and efficiently within the set International Professional Practices Framework (IPPF) standards and best practices. The role holder will oversee the quality assurance and improvement program for the internal audit department, providing guidance and support to ensure compliance with regulatory requirements and or...

The JobAs the Tiko Service Quality Lead, you will be responsible for overseeing and enhance service standards across all Tiko markets, including South Africa, Kenya, Uganda, Ethiopia, and Burkina Faso. Your key duties include guiding Service Quality Specialists and overseeing Quality Assurance Consultants to achieve excellence in service delivery.Responsibilities:Implement the Tiko Quality Assura...

CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi PURPOSE: Responsible for ensuring that the internal audit function operates effectively and efficiently within the set International Professional Practices Framework (IPPF) standards and best practices. The role holder will oversee the ...

The Job As the Tiko Service Quality Lead, you will be responsible for overseeing and enhance service standards across all Tiko markets, including South Africa, Kenya, Uganda, Ethiopia, and Burkina Faso. Your key duties include guiding Service Quality Specialists and overseeing Quality Assurance Consultants to achieve excellence in service delivery. Responsibilities: Implement the Tiko Quality Ass...

At least 5 years of progressive and relevant experience in food industry. At least 2 years work experience in a similar position in a busy food industry. Slaughterhouse or meat processing industry experience preferred.

Support the QA lead in the onboarding of new staffSupport the QA lead in preparing training materialsStand in for QA lead in their absenceOwning the QA process to support the delivery of good customer experience and uphold brand valuesMonitor live calls using the dialer system to ensure collection best practices are upheldFormulate/seek updates on the standard QA form to meet changing negotiation...

ResponsibilitiesSupport the QA lead in the onboarding of new staffSupport the QA lead in preparing training materialsStand in for QA lead in their absenceOwning the QA process to support the delivery of good customer experience and uphold brand valuesMonitor live calls using the dialer system to ensure collection best practices are upheldFormulate/seek updates on the standard QA form to meet chan...

Reeds Africa consult (RAC) offers a broad scale of Human resource services designed to provide professional supports for the growing needs of today s corporate organizations. Responsibilities Support the QA lead in the onboarding of new staff Support the QA lead in preparing training materials Stand in for QA lead in their absence Owning the QA process to support the delivery of good customer exp...

Trócaire is one of Ireland's leading INGO's, having over 40 years' of experience in International Development and established a Regional office in Nairobi in 1992. The Nairobi Regional Support Office now supports Trócaire's work Somalia and Sudan. Trócaire is a member of worldwide networks such as Caritas and CIDSE. This is an exciting time in the history of the organisation as we to roll out our...

Key responsibilities: Program Quality: Support project leadership with the implementation of PATH s QA/QI approach, focusing on -time and on-budget achievement of interim and final project deliverables. Support project leadership with the implementation of continuous quality improvement methodologies, such as the Plan-Do-Study-Act cycle. Provide additional training in quality assessment/quality i...

Key responsibilities:Program Quality:Support project leadership with the implementation of PATH's QA/QI approach, focusing on -time and on-budget achievement of interim and final project deliverables.Support project leadership with the implementation of continuous quality improvement methodologies, such as the Plan-Do-Study-Act cycle.Provide additional training in quality assessment/quality impro...

PATH is an international organization that drives transformative innovation to save lives and improve health, especially among women and children Key responsibilities: Program Quality: Support project leadership with the implementation of PATH s QA/QI approach, focusing on -time and on-budget achievement of interim and final project deliverables. Support project leadership with the implementation...

Working with WVI WASH SLT and Support Offices Technical leads to outline a strategy to improve organizational quality culture including shared messaging, quality-specific objectives, and a plan for adaptive management.Support the Regional WASH Director and Support Offices to manage WASH infrastructure activities in the designated duty counties by providing quality assurance and quality control fo...

Purpose of the position The Global Water, Sanitation, and Hygiene (WASH) Business Plan outlines our strategy to leverage $1 billion between 2021 and 2025, impacting 15 million people with safe water, 14 million people with improved sanitation, and 18 million with improved hygiene. As part of our goal to demonstrate sustainable impact, we are working to define and foster a Culture of Quality (COQ)...

LOCATION: Nairobi, KenyaWant to make a positive difference to the future of people and our one shared home, the Earth? Working at WWF could be your opportunity of a lifetime.All around the world, people are waking up to the deepening crisis of nature loss. A growing realisation that nature is our life-support system. And that nobody will be spared from the impacts of its loss. Here at WWF, we are...

Job Description Purpose of the position The Global Water, Sanitation, and Hygiene (WASH) Business Plan outlines our strategy to leverage $1 billion between 2021 and 2025, impacting 15 million people with safe water, 14 million people with improved sanitation, and 18 million with improved hygiene. As part of our goal to demonstrate sustainable impact, we are working to define and foster a Culture ...

EY is a global leader in assurance, tax, transaction and advisory services. Worldwide, our 230,000 people are united by our shared values and an unwavering commitment to quality. EY, has been in East Africa for over 87 years and with over 600 professionals, is today one of the largest professional services firms in the region.What We Look For: We are looking for a trusted business advisor who app...

EY is a global leader in assurance, tax, transaction and advisory services. Worldwide, our 230,000 people are united by our shared values and an unwavering commitment to quality. EY, has been in East Africa for over 87 years and with over 600 professionals, is today one of the largest professional services firms in the region. What We Look For: We are looking for a trusted business advisor who ap...

Key Duties & Responsibilities Business Development (50%) Lead the review and implementation of Trócaire Somalia's funding strategy, in line with country programme needs and external funding opportunities Lead and advise on the development of good quality and well-designed proposals for submission to institutional and private donors Advise on donor funding streams which match with priorities, proj...

Business Development (50%)Lead the review and implementation of Trócaire Somalia's funding strategy, in line with country programme needs and external funding opportunitiesLead and advise on the development of good quality and well-designed proposals for submission to institutional and private donorsAdvise on donor funding streams which match with priorities, projects and programmes and take the ...

Job Description :The purpose of this position is to effectively manage the EWV scale up project and ensure that the project outcomes are realized within the stipulated time and according to project objectives and donor promise. The project manager is also a lead trainer of the EWV Project Model and will assume responsibility for ensuring that the project activities are integrated and mainstreamed...

Key Duties & ResponsibilitiesBusiness Development (50%)Lead the review and implementation of Trócaire Somalia's funding strategy, in line with country programme needs and external funding opportunitiesLead and advise on the development of good quality and well-designed proposals for submission to institutional and private donorsAdvise on donor funding streams which match with priorities, projects...