Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. About the job You are responsible for the client communication for designated account relationships and Contracts. You are required to response to the client...
Qualifications & Experience Diploma in Electrical Engineering from a recognized intuition i.e., TUK. JKUAT. Recently completed with a valid introduction letter from the learning institution. Computer Literate Excel, Word, PowerPoint, and Microsoft Office. Understanding and principles of customer relations and interaction. Ability to effectively communicate with a drive and performance orientation...
Bliss Medical Centre is a leading provider of medical services in East Africa, providing accessible, affordable and quality healthcare services. We are the fastest growing chain of modern outpatient medical services with over 80 Medical Centres Core Responsibilities Confirmation and receiving the correct and approved order from Warehouse or user team. Asking for quotes and availability from marke...
Duties and ResponsibilitiesMonitoring and providing appropriate clinical care ( medical and surgical-anesthesia) to patients on hospital wards and in outpatient clinics;Admitting patients requiring special care followed by investigations and treatment;Examining and talking to patients to diagnose their medical conditions;Making notes and preparing paperwork, both as a legal record of treatment an...
We are one of the global leaders in the lift and escalator industry. Founded in 1910, we have been committed to understanding the needs of our customers for over a century. We provide innovative and eco-efficient solutions for lifts, escalators and automatic building doors Qualifications & Experience Diploma in Electrical Engineering from a recognized intuition i.e., TUK. JKUAT. Recently complete...
Core Responsibilities Welcoming customers /patients as they arrive at the reception and inquire how they would like to be Addressing customers complaints at the front desk and escalating issues to the immediate supervisor whenever necessary Registering patients correctly on the Health Information Systems. Timely & correct billing of services rendered to clients on the relevant billing systems. Re...
IntroductionAga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is the first hospital in East Africa to be accredited by the Joint Commission International from the USA. The University Hospital has been providing high quality care for the people of East Africa and beyond for over 60 years. Under The...
Key Responsibilities:Direct Customer Care:Provide exceptional customer service to clients, addressing inquiries, and ensuring their needs are met promptly and professionally.Handle escalated client concerns or issues effectively and in a timely manner.Team Supervision:Supervise and support a team of 4 customer care agents, an admin assistant, and an office cook, ensuring smooth day-to-day operati...
What are your main responsibilities?You are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on timely manner providing full and accurate information in one go.Key AreasCommunication management in day to day queries of our clients and insurers through different channels (Email, Phone, Letter and Chat) .The main ...
Job Description Key Responsibilities: Direct Customer Care: Provide exceptional customer service to clients, addressing inquiries, and ensuring their needs are met promptly and professionally. Handle escalated client concerns or issues effectively and in a timely manner. Team Supervision: Supervise and support a team of 4 customer care agents, an admin assistant, and an office cook, ensuring smoo...
Our mission is to provide high-quality, client-centered, affordable care to mothers and their babies at the highest standards We achieve our mission by adhering to the following core values: Uncompromising Quality We aim to set a gold standard for quality of care and measure ourselves constantly against our goals Duties and Responsibilities Monitoring and providing appropriate clinical care ( med...
Responsibilities Duties:Assist patients to complete all necessary forms and documentation including medical insurance records with all due accuracy. Ensure that all patients information is entered onto the system promptly and accurately to avoid claims return i.e Register patients according to established protocols in the hospital Ensure all patient information is accurate including billing Shoul...
Job PurposeThe Senior House Officer, Paediatrics A&E will provide quality primary paediatric care to all patients and continuously evaluate and improve the quality of primary paediatric care to meet patient treatment goals.Key responsibilitiesClinical Service:Participate in ward/casualty work clerkship, patient education, writing of discharge summaries, while maintaining discussion of patients wi...
Job Purpose The Secretary/Receptionist is tasked with making and answering phone calls, receiving visitors, providing general information about the firm, and answering inquiries related to activities conducted by the firm. The role includes performing secretarial and administrative duties such as managing client files, managing petty cash, scheduling appointments, and assisting the Advocates. Key...
Your Partner in Primary and Specialist Health Care Responsibilities Duties: Assist patients to complete all necessary forms and documentation including medical insurance records with all due accuracy. Ensure that all patients information is entered onto the system promptly and accurately to avoid claims return i.e Register patients according to established protocols in the hospital Ensure all pat...
Job Ref. No: JHIL116Role PurposeInitiation and implementation of wellness activities to clients. Collaboration with the wellness team members towards effective execution of the preventive and promotive programs. Conducting Health Talks, Implementing Wellness schedules & Medical camps and development of surveillance and population health tools. Assisting in development and Implementation of Chroni...
Role Purpose:Save the Children is the world's leading independent organisation for children, celebrating its 100 years in 2019 as a US$2bn dollar organisation with 25,000 staff in 117 countries health and nutrition programs being the largest component of its global activity.One of our 2030 Ambitions is to inspire a breakthrough for child survival that no child dies from preventable causes before ...
We are expanding to new locations and require additional Clinical Officer - Paediatrics. Reporting to our Doctor In-charge, you will take on responsibility of delivering quality customer service and maintaining superior patient satisfaction. Will you join us and help transform maternal and new-born health care in East Africa?EducationHigher Diploma in Clinical Medicine and Surgery PaediatricsDipl...
What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts. You are required to response to the client on timely manner providing full and accurate information in one go. Key Areas Communication management in day to day queries of our clients and insurers through different channels (Email, Phone, Letter and Chat) .The m...
Bliss Medical Centre is a leading provider of medical services in East Africa, providing accessible, affordable and quality healthcare services. We are the fastest growing chain of modern outpatient medical services with over 80 Medical Centres. Core Responsibilities Welcoming customers /patients as they arrive at the reception and inquire how they would like to be assisted. Addressing customers ...
At Astradental Services, we provide world-class quality dental services to the widest population at an affordable cost, train others to grow and support the vision, and manufacture quality affordable dental materials Key Responsibilities: Direct Customer Care: Provide exceptional customer service to clients, addressing inquiries, and ensuring their needs are met promptly and professionally. Handl...
At Astradental Services, we provide world-class quality dental services to the widest population at an affordable cost, train others to grow and support the vision, and manufacture quality affordable dental materials Key Responsibilities: Direct Customer Care: Provide exceptional customer service to clients, addressing inquiries, and ensuring their needs are met promptly and professionally. Handl...
Customer service jobs. What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on timely manner providing full and accurate information in one go. Key Areas Communication management in day to day queries of our clients and insurers through different channels (Email, Phone, L...
Managerial leadershipProgramme development and planning.Programme management, monitoring, and quality control of results.Advisory services and technical support.Advocacy, networking, and partnership building.Innovation, knowledge management, and capacity building.Managerial leadershipEstablish the section s annual work plan with the health team and set priorities and targets. Monitor work progres...