Principle AccountabilitiesSalesEnsure that reactive and proactive approach is taken to prevent customer attrition.Understand needs of customers by actively providing quality sales service.Proactively explain the respective banking products that fit the client's needs e.g. type of account and its features, products offered and charges payable.Cross sell and upsell all products.Provide feedback on ...
Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively. Principle Accountabilities Sales Ensure that reactive and proactive approach is taken to prevent customer attrition. Understand needs of customers by actively providing quality sales service. Proactively exp...
What you would be expected to do Deliver classroom and field-based training to staff and agents in the assigned region. Keep track of set KPIs and achieve training targets as required Design and deliver training assessments with the guidance of the Training Manager Help the Training Manager in identifying staff training needs. Ensure 100% adoption and usage of technology-based work tools by all f...
Job briefWe are looking for a passionate Travel Agent who will cooperate with clients to determine their travel needs and advise them on appropriate destinations, modes of transportation, travel dates, costs, and accommodations based on their needs and preferences.Responsibilities for the role.Cooperate with clients to determine their needs and advise them of appropriate destinations, modes of tr...
Complete Solutions Insurance (CSI) Brokers Ltd is Your 1 Stop Insurance Solution for all your Insurance needs. Job brief We are looking for a passionate Travel Agent who will cooperate with clients to determine their travel needs and advise them on appropriate destinations, modes of transportation, travel dates, costs, and accommodations based on their needs and preferences. Responsibilities for ...
Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we ve sold 1.6 million solar lights to off-grid families in South Asia and Africa all paid for up-front, in cash the latter 1 million customers acquired over the past year. Our products were recognized recently as the bes...
We are seeking a dynamic and results-oriented Sales Manager to lead our Nairobi Sales team in driving revenue growth and ensuring customer retention for our business. The ideal candidate will possess a deep understanding of customer behavior, agent and dealer network management, excellent leadership skills, and a proven track record of driving sales.Key Responsibilities:Sales Strategy Development...
Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal. Summary We are seeking a dynamic and results-oriented Sales Manager to lead our Nairobi Sales team in drivi...
Our client, a leading telecommunications provider seeks to recruit a Trade Development Representative.Reports to:Area Sales ManagerLocation: Bungoma South, Maseno & South LakeJob purposeTo focus on channel visitations to drive retailer awareness & turnaround on SIMs & Float while paying attention to visibility and merchandising at point of purchase for SSOs and T-Kash agents.Key ResponsibilitiesS...
HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Our client, a leading telecommunications provider seeks to recruit a Trade Development Representative. Reports to: Area Sales Manager Location: Bungoma South, Maseno & South Lake Job purpose To focus on channel visitations to drive retailer awareness & turnaround on SIMs &...
About the Client:A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The facility seeks to fill the Call Center Team leader position who will onboard, train, motivate, develop, and lead our Customer Service & Contact Centre team to ensure the effective and efficient running ...
About the Client:A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The facility seeks to fill the Call Center Team leader position who will onboard, train, motivate, develop, and lead our Customer Service & Contact Centre team to ensure the effective and efficient running ...
Pesapal provides a simple, safe and secure way for individuals and businesses to make and accept payments in Africa. Pesapal payments work on the internet and directly on the handset. Summary We are looking for a passionate, performance-driven marketing professional to join our team based in our Kenya offices. The role has three anchors:- Performance Marketing- growing Pesapal s Share of Payment ...
We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend About the Client: A leading private modern healthcare facility located in Na...
Brief DescriptionJob Purpose: - Reporting to the Commercial Manager, Kenya, the ideal candidate will be responsible for: Management of Corporate and Trade Accounts and deliver incremental revenue from the Corporate and Business travel market in order to achieve budgeted revenue target.Detailed DescriptionManage and grow existing Corporate and Trade accounts.Prospect for new corporate contracted b...
Department:Customer Service.Reporting To:Customer Service Manager.Working Hours:24hrs (Shift Based)Responsibilities:1. Customer Interaction:Handle incoming customer inquiries via phone, email, or chat in a timely and professional manner.Provide accurate information regarding products, services, and promotions.2. Order Processing:Assist customers with order placements, modifications, and cancellat...
Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Job Purpose: Reporting to the Commercial Manager, Kenya, the ideal candidate will be responsible for: Management of Corporate and Trade Acc...
Chupa Chap Limited is your go-to party partner! Fast, affordable drink delivery and we ll even host the bar for you. Department: Customer Service. Reporting To: Customer Service Manager. Working Hours: 24hrs (Shift Based) Responsibilities: 1. Customer Interaction: Handle incoming customer inquiries via phone, email, or chat in a timely and professional manner. Provide accurate information regardi...
Manage and grow existing Corporate and Trade accounts.Prospect for new corporate contracted business.Engage Trade market handling Government of Ghana Departments and Ministries for contractingManage and sustain high yields from Travel Agents.Develop profitable relationships with a portfolio of travel trade suppliers to secure long-term business e.g., with Trade/Corporates/Government partners.Mobi...
DescriptionOur purpose is transforming lives, giving dignity, and expanding opportunities for wealth creation.The role holder will be responsible for leading and managing the overall business and performance of the Mobile money P&L entity. The Mobile Money Head will be in charge of analysis and defining customers, market requirements as well as trends to ensure that the business achieves it set g...
Our client, Glovo seeks to recruit a Content Agent. He/she will be responsible for assisting current and new clients in activations and upgrades.Key ResponsibilitiesChecking mails for new activation assignments.Working on completing the content for the activations assigned (store and menu creation)In case of no new activations, content improvement check is done (checking the menus of already impl...
HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Summary Our client, Glovo seeks to recruit a Content Agent. He/she will be responsible for assisting current and new clients in activations and upgrades. Key Responsibilities Checking mails for new activation assignments. Working on completing the content for the activatio...
What we are looking for Your mission is to manage our biggest and most customer centric team of all the Customer Support team. You will manage a team of 10 (and growing) Customer Support Reps to ensure that our customers get a white glove service. This role will need you to deep dive into our Customer's Issues to build and evolve the team into one that not just meets our customers expectations, b...
Our client, a leading telecommunications provider seeks to recruit a Trade Development Representative.Reports to:Area Sales ManagerLocation: Kapsabet, Munyaka, Iten, Kisumu West CBDJob purposeTo focus on channel visitations to drive retailer awareness & turnaround on SIMs & Float while paying attention to visibility and merchandising at point of purchase for SSOs and T-Kash agents.Key Responsibil...