YOUR MISSION We are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer Service helps Clients, Glovers and Partners through different channels (chat, email and phone) to solve their issues and to ensure they have an excellent experience with Glovo. THE JOURNEY Be responsible for the effective operation of Customer Service hubs providing service ...
YOUR MISSIONWe are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer Service helps Clients, Glovers and Partners through different channels (chat, email and phone) to solve their issues and to ensure they have an excellent experience with Glovo.THE JOURNEYBe responsible for the effective operation of Customer Service hubs providing service to ...
Glovo is a Spanish start-up founded in Barcelona in 2015. It is an on-demand courier service that purchases, picks up, and delivers products ordered through its mobile app. 1 It aspires to be a multi-category lifestyle app with food delivery being the most popular offering YOUR MISSION We are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer S...
IT jobs in Nairobi. Roles and Responsibilities Technical and functional knowledge of Dynamics NAV/D365, as well as the ability to give client presentations and demonstrations. Installation and implementation of service packs and hot fixes as needed. Configure, develop and deliver MS Dynamics NAV software and components in all functional areas. Create new and modify existing customizations and int...
\tRespond to customer inquiries through various channels, including phone, email, and live chat. \tProvide accurate information about products, services, and pricing to customers. \tAssist customers with order placement, tracking, and delivery status inquiries. \tResolve customer complaints and issues in a professional and timely manner. \tCollaborate with other internal departments to address cu...
Those of us who have received a free education pass it on by helping others less fortunate by teaching, interacting and learning. With just a few hours a week, our volunteers, children and sponsors are changing the world we live in.This position provides global training and global connections from your home, at your convenience. Our At-Home Volunteers come from around the world and form online te...
Date Posted:2024-04-22Country: KenyaLocation: Butere Rd, Starehe,Nairobi,KenFinance & Administration ManagerIf you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer u...
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation propertiesJob Description: Assist in overseeing the daily operations of the food and beverage outlets, ensuring high standards of service and quality. Monitor inventory levels and order supplies as needed to maintain optimal stock levels. Ensure compliance with health and safety...
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Responsibilities Assist in overseeing the daily operations of the food and beverage outlets, ensuring high standards of service and quality. Monitor inventory levels and order supplies as needed to maintain optimal stock levels. Ensure compliance with health and safet...
Job Description IEK is seeking an ICT Officer to support the secretariat in providing first-class application support and services to users, ensuring a properly secured and managed system environment. The ICT Officer will assist in technical support, system maintenance, and ensuring the smooth functioning of ICT systems. Responsibilities: Assist in the implementation of the Membership Information...
Job Description:The Response Director - RD (Country Program Director) has primary responsibility for leading and directing the response from strategy to implementation, inclusive of performance and oversight of all aspects of the response. She/he should develop and maintain an efficient, cohesive team, whilst ensuring effective coordination and relationships with the other agencies, officials, be...
Founded in April 2014, Moringa School plays a crucial role in developing and nurturing highly potential individuals who are passionate about technology and want to take a lead role in mobile and web development through equipping them with life long skills Summary This role will be responsible for building on our strategy to partner with expert content providers. Moringa is expanding our product p...
The Save the Children Fund, commonly known as Save the Children, is an international non-governmental organization that promotes children s rights, provides relief and helps support children in developing countries Role Purpose: The holder of this position is responsible for providing strategic leadership and vision for the development and delivery of Save the Children s global Centrality of Prot...
World Vision is an international Christian relief, development and advocacy organisation working in almost 100 countries world-wide to create lasting change in the lives of children, families and communities to overcome poverty and injustice. SUMMARY The Response Director RD (Country Program Director) has primary responsibility for leading and directing the response from strategy to implementatio...
Job Description Job Description: The Response Director - RD (Country Program Director) has primary responsibility for leading and directing the response from strategy to implementation, inclusive of performance and oversight of all aspects of the response. She/he should develop and maintain an efficient, cohesive team, whilst ensuring effective coordination and relationships with the other agenci...
The Aga Khan Academies are an agency of the Aga Khan Development Network (AKDN). The AKDN is a group of development agencies with mandates that include the environment, health, education, architecture, culture, microfinance, rural development, disaster reduction, the promotion of private-sector enterprise and the revitalisation of historic cities. AKDN agencies conduct their programmes without re...
JOB PURPOSE This internship will be based in Mombasa sub office working closely with the warehouse operations team. The intern will be trained on reporting e.g., dashboard and well as engagement in innovative ways and technology savvy of working within the UN mandate. KEY ACCOUNTABILITIES (not all-inclusive) Under direct supervision of the Logistics Officer or delegated authority, the intern will...
Job Description Provide coordination and administrative service for the hotel sales team to assist with revenue generation of the hotel. Assist Director of Sales & Marketing in administrative work. Maintenance and management of data base. Maintain stock of printed materials, supply of corporate gifts and promotional items. Assist in the development and implementation of the Hotel sales / marketin...
Learnship Networks Gmb H are looking for Bahasa Malay language trainers to teach online courses. Learnship Networks GmbH is a world-wide language learning provider founded in 2008 and headquartered in Cologne, Germany. We specialize in live world-wide Online instruction for business clients, but also offer face-to-face courses in countries such as France, Germany and Switzerland. We offer: Fun vi...
Role Overview:As the Climate Finance Advisor, you will spearhead our efforts to drive and shape climate finance policies that are crucial for climate action and sustainable development in Africa. This role involves engagement with UNFCCC processes, CSOs engagements and advocacy, project coordination, strategic communications and resource mobilisation to support climate action initiatives.The prog...
Support the QA lead in the onboarding of new staffSupport the QA lead in preparing training materialsStand in for QA lead in their absenceOwning the QA process to support the delivery of good customer experience and uphold brand valuesMonitor live calls using the dialer system to ensure collection best practices are upheldFormulate/seek updates on the standard QA form to meet changing negotiation...
Learnship Networks Gmb H are looking for Hebrew language trainers to teach online courses. Learnship Networks GmbH is a world-wide language learning provider founded in 2008 and headquartered in Cologne, Germany. We specialize in live world-wide Online instruction for business clients, but also offer face-to-face courses in countries such as France, Germany and Switzerland. We offer: Fun virtual ...
Role Purpose:The holder of this position is responsible for providing strategic leadership and vision for the development and delivery of Save the Children's global Centrality of Protection advocacy strategy in line with the One Humanitarian Team's global strategy, the Humanitarian Advocacy Working Group's advocacy priorities, as well as the Protected Breakthrough ambition and Live Free From Viol...
Power Shift Africa (PSA) is a Nairobi-based think tank providing cutting edge analysis, solution-focused policy, and responsive media engagement from an African perspective, both within the continent and internationally. Role Overview: As the Climate Finance Advisor, you will spearhead our efforts to drive and shape climate finance policies that are crucial for climate action and sustainable deve...
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