Wed Mar 27 2024 08:30:19 GMT+0000 (Coordinated Universal Time)

key customer management

Key Account Manager (Chinese Speaking)

Nairobi

    What you will be doing: Develop and manage subcategories under Jumia. Maintain the P&L and develop annual and quarterly category strategic plans by conducting financial analysis of the business. Manage the entire physical product lifecycle, from strategic activities to tactical implementation, including product portfolio idea generation Work closely with the vendor management team to identify ven...

    1 day agoelevolt.co.ke
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    Key Account Manager (Chinese Speaking) at Jumia

    Jumia - Nairobi

      JUMIA is an e-commerce startup with an aim to mimic Amazon s success by delivering a wide range of items, from toys to generators across the African continent. Shortly after the startup of the business in Nigeria, JUMIA launched warehouses in four other growing countries which include: Egypt, Morocco, Kenya and Cote d Ivoire. What you will be doing: Develop and manage subcategories under Jumia. M...

      2 days agojobwebkenya.com
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      Customer Service Trainee

      Nairobi

        Mission Statement for the Role: To be the face of Poa Internet, on a daily basis for customers reaching out to us through our omnichannel customer experience channels. Overall Responsibility: Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, whatsapp, social media and chat on a daily basis. Key SMART Results for A-Player Success ...

        1 day agoelevolt.co.ke
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        New

        Customer Experience Advisor

        Nairobi

          Job Purpose The role holder will be responsible for delivering seamless world class customer experience across all customer touch points with utmost level of consistency & professionalism. Key Responsibilities Customer Experience Available and able to respond in a prompt, timely, friendly, supportive and helpful manner to all customers who walk into the branch and project a professional, warm and...

          15 hours agoelevolt.co.ke
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          Sales Key Account Executive

          Nairobi

            Job Description: We are looking for a dynamic individual who possesses both outdoor sales expertise and a solid understanding of interior design concepts. The ideal candidate will have a minimum of 3 years of relevant work experience and a medium to high level of education. Responsibilities: ? Develop and execute strategic sales plans to achieve company objectives and revenue targets. ? Identify ...

            6 days agofindojobs.ke
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            Customer Experience Lead At Ecosafi

            Ecosafi - Nairobi

              As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey from onboarding to retention. This role requires a deep understanding of Call Center Operations, Customer Retention Strategies, and overall Customer Experience activities.ResponsibilitiesCall Center Management:Oversee Call Center operations, including inbound and outbound customer interactions.Dev...

              1 day agofindojobs.ke
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              Customer Experience Lead at Ecosafi

              Church World Service - Nairobi

                Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal. BCC is now offering Kenyans the chance to save money while they enjoy clean and safe cooking. BCC is seekin...

                1 day agomyjobmag.com
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                Customer Experience Lead at Ecosafi

                Ecosafi - Nairobi

                  Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal Summary As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey...

                  1 day agojobwebkenya.com
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                  Customer Service Lead - Nairobi at Brites Management

                  United Nations Environment Programme UNEP - Nairobi

                    Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business as we handle HR tasks more efficiently and...

                    4 days agomyjobmag.com
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                    New

                    Customer Service Trainee at Poa Internet

                    Jobs in Kenya - Nairobi

                      Job Description Mission Statement for the Role: To be the face of Poa Internet, on a daily basis for customers reaching out to us through our omnichannel customer experience channels. Overall Responsibility: Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, whatsapp, social media and chat on a daily basis. Key SMART Results for A...

                      19 hours agokazitoday.com
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                      Customer Experience Advisor at SBM Bank

                      SBM Bank - Nairobi

                        SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients Job Purpose The role holder will be responsible for delivering seamless world class customer experience across all customer touch points with utmost level of consist...

                        1 day agojobwebkenya.com
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                        Customer Service Trainee At Poa Internet

                        Poa Internet - Nairobi

                          Mission Statement for the Role:To be the face of Poa Internet, on a daily basis for customers reaching out to us through our omnichannel customer experience channels.Overall Responsibility:Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, whatsapp, social media and chat on a daily basis.Key SMART Results for A-Player SuccessPoa c...

                          2 days agofindojobs.ke
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                          Customer Service Trainee Job Poa Internet - Corporate Staffing Services

                          Poa Internet - Nairobi

                            Poa! internet is the fastest growing and highly innovative ISP in Kenya. The company was founded in 2014 with a vision to provide internet in every home in Africa. At poa! We believe by empowering people, we can actively drive digital inclusion in these markets. We deploy a cost-effective internet service in Kenya, with the aim of providing affordable access to content and Internet to low-income ...

                            1 day agocorporatestaffing.co.ke
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                            Key Account Manager at New Kenya Co-operative Creameries Limited

                            Inkomoko - Nairobi

                              As the oldest and largest dairy processor in East and Central Africa, New KCC 's core business has been the procurement of high quality raw milk which is then processed, packaged and marketed as milk and milk products. From farm to glass, New KCC s is proud of its range of quality dairy products, which include fresh milk, butter, cheese, flavoured & unflavoured long life milk, fermented milk and ...

                              4 days agomyjobmag.com
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                              Customer Service/ Shop Assistant - Nairobi at Brites Management

                              Stellar Human Resource Solutions - Nairobi

                                Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business as we handle HR tasks more efficiently and...

                                4 days agomyjobmag.com
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                                Key Account Manager At New Kenya Co-Operative Creameries Limited

                                Ive Creameries - Nairobi

                                  NKCC/HR/KAM/297/01/03/2024Job PurposeReports to the Head of National Sales. The manager is responsible for managing sales and collections, coordinating activities, and overseeing the development and growth of strategic second-line and key supermarkets countrywide.Key ResponsibilitiesDevelop and implement sales strategies for strategic second-line key and supermarkets.Identify new customers, secur...

                                  5 days agofindojobs.ke
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                                  Key Account Manager at New Kenya Co-operative Creameries Limited

                                  New Kenya Cooperative Creameries - Nairobi

                                    As the oldest and largest dairy processor in East and Central Africa, New KCC s core business has been the procurement of high quality raw milk which is then processed, packaged and marketed as milk and milk products NKCC/HR/KAM/297/01/03/2024 Job Purpose Reports to the Head of National Sales. The manager is responsible for managing sales and collections, coordinating activities, and overseeing t...

                                    5 days agojobwebkenya.com
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                                    Technology Infrastructure Department - Manager, Customer Excellence Systems At Kcb Bank Kenya

                                    Kcb Bank Kenya - Nairobi

                                      Key Responsibilities:Providing the highest level of technical skill and expertise in Cisco PCCE, Dynamics CRM, ZOOM Customer Insights and Windows and Linux Operating systems and related network services protocols such as TCPIP, Telnet and DNSMonitoring and supporting the availability of the customer experience systems including but not limited to Microsoft Dynamics Servers, Cisco PCCE, Calrec and...

                                      2 days agofindojobs.ke
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                                      Manager Customer Experience

                                      Nairobi

                                        Purpose for the Job The CX Manager is a customer-facing role focused on operational excellence that aligns to our Service promise and ultimately translates into an exceptional customer experience. The purpose of the role is to deliver a superior customer experience by driving operational excellence that aims at customer value, satisfaction, loyalty and, ultimately Retention. The successful candid...

                                        5 days agoelevolt.co.ke
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                                        New

                                        Editor at Kenya Institute of Management (KIM)

                                        Jobs in Kenya - Nairobi

                                          Job Description KEY RESPONSIBILITIES Responsible for implementation and operationalization of an Editorial Policy to guide the operations of the publication. Tasked with implementation and operationalization of editing styles and guide to ensure consistency and quality of publication. Participate in the development of an annual calendar and carry out Monthly review of the themes and cover persona...

                                          19 hours agokazitoday.com
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                                          Editor at Kenya Institute of Management (KIM)

                                          Kenya Institute of Management KIM - Nairobi

                                            The Kenya Institute of Management (KIM) is a membership based non-profit making professional management organization committed to the promotion of excellence and integrity in the practice of management. KEY RESPONSIBILITIES Responsible for implementation and operationalization of an Editorial Policy to guide the operations of the publication. Tasked with implementation and operationalization of e...

                                            2 days agojobwebkenya.com
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                                            Manager Customer Experience At Minet Kenya

                                            Minet Kenya - Nairobi

                                              Purpose for the JobThe CX Manager is a customer-facing role focused on operational excellence that aligns to our Service promise and ultimately translates into an exceptional customer experience. The purpose of the role is to deliver a superior customer experience by driving operational excellence that aims at customer value, satisfaction, loyalty and, ultimately Retention. The successful candida...

                                              5 days agofindojobs.ke
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                                              New

                                              Graduate Management Trainee - Operations

                                              Nairobi

                                                Are you an operation graduate ready to venture into the operational space and passionate about logistics operations in a busy environment that offer required solutions to the team and entire business operations in an efficient and effective manner? We are looking for someone with entry-level experience in logistics operations to support and grow with the operation. This role typically involves ro...

                                                15 hours agoelevolt.co.ke
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                                                Customer Success Manager

                                                Nairobi

                                                  Context of the role As Regional Account Manager you will be responsible for forming deep relationships with your key accounts, being their trusted advisor to our products and services. Using this relationship you will provide a world class customer experience for your accounts, driving revenue growth through cross and up-sell opportunities, Reporting to the Head of Customer Success Manager, this ...

                                                  6 days agoelevolt.co.ke
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