What you'll do Lead a team of behavioral researchers (quantitative and qualitative) to design and execute behavioral science projects across the Global South. This includes research design, field work, and data analysis techniques, and optimization. In short do awesome behavioral science. Work with your team to develop and deliver internal training, workshops, and resources to enhance the skills ...
The Busara Center for Behavioral Economics is an advisory and research organization focused on evaluation and implementation of behavioral interventions in understudied countries and populations. Busara s mission is to work with researchers and organizations to advance and apply behavioral science in pursuit of poverty alleviation. This involves the application of research and rigorous methods to...
We at Digital Point and Marketing Agency, are looking to employ the most knowledgeable professionals to interact with our valued clients, who are looking to have their questions and concerns answered swiftly. We're looking for a highly skilled call center representative to join Digital Point and Marketing Agency team, managing a large volume of inbound and outbound calls. The ideal candidate will...
Responsible To:Call Center Supervisor OVERALL JOB PURPOSE Main duties and responsibilities Answering or making calls to customers to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with caller...
Our Mission The Center for Reproductive Rights uses the power of law to advance reproductive rights as fundamental human rights around the world. Our Vision We envision a world where every person participates with dignity as an equal member of society, regardless of gender The Role: The Manager, Talent Acquisition will support talent acquisition processes, specifically for the Africa Region and w...
What you'll do We're looking to add a Call Centre Manager who will oversee the operations of our call center and Manage the customer service personnel. The candidate should have an understanding of the daily operations of a call center. You will be required to guide the staff on how to handle issues raised by customers in a timely and efficient manner. Be able to plan and strategize on how the de...
Experience working in a call center or customer-support role
M-Paya is a technology platform offering mobile and electronic payments processing. Established in 2007, Our business is to provide financial technology products and services What you ll do We re looking to add a Call Centre Manager who will oversee the operations of our call center and Manage the customer service personnel. The candidate should have an understanding of the daily operations of a ...
Gilani s Distributors is a dominance in the distribution sector and is well known and respected. This is evidenced by the increased presence of our trucks ferrying goods on roads throughout the Rift Valley, Central, Nairobi, Nyanza, Mombasa Coastal region and the Western corridor of Kenya. About the Job As the Manager-Command Centre, you will be responsible for overseeing and managing the various...
Our Mission The Center for Reproductive Rights uses the power of law to advance reproductive rights as fundamental human rights around the world. Our Vision We envision a world where every person participates with dignity as an equal member of society, regardless of gender The Role: The Associate Director, Global Media Relations will report directly to the Director, Global Media Relations and wil...
The Role: Reporting to the Associate Director, Global Operations, Africa the incumbent will be responsible for the day-to-day accounting and financial service support for the Nairobi Office and Africa Region Operations. The incumbent will primarily work within the Nairobi office operations team and will be expected to collaborate with the finance team in the US. This role will be based in the Nai...
The Role: The Manager, Talent Acquisition will support talent acquisition processes, specifically for the Africa Region and will report directly to the Senior Human Resources Manager, Africa. This role is an integral partner in recruiting, managing talent/learning and development portfolios, building candidate relationships, and frequently providing candidates with their first impression of the C...