Wed Mar 13 2024 15:00:19 GMT+0000 (Coordinated Universal Time)

jobs in customer service field

Customer Service Team Leader

Nairobi

    Job Description Main Responsibilities: External stakeholders Act as main link between the company and the customers. Ensure an effective communication and mutual understanding. Focus on understanding our customer s needs and regularly updating customers where there is a need. Communicating any pricing updates with customers on time and ensuring the update is reflected on JDE for all customers. Ma...

    6 days agoelevolt.co.ke
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    Permalink to Call Center Team Leader

    Nairobi

      Vacancy: Call Center Team Leader - Hospital (Nairobi) Ital GLOBAL - We are a comprehensive Human Capital and Quality Management Consultancy firm dedicated to helping organizations just like yours with their HR and Quality Management requirements. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best retu...

      3 days agojobsinkenya.co.ke
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      Customer Relationship Management Specialist At Jubilee Insurance

      Jubilee Insurance - Nairobi

        Job Ref. No. JLIL209Role PurposeThe CRM Expert overall role is to ensure optimal availability, configuration, and utilization of Jubilee Insurance systemapplications in a manner that meets the internal customers' requirements, creates efficient and business supporting solutions whilst maintaining relationships with vendors, users, and key stakeholders by applying best practice project management ...

        5 days agofindojobs.ke
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        Field Admin Assistant

        Employd Staffing Solutions - Nairobi

          Job Purpose. Working with the Field administrative team undertaking general administration duties and entering data .Key Responsibilities:Provide hands-on administrative support to ensure efficient operation of the office.Coordinate Project Work Plan activities to ensure tracking of implementationPerform administrative duties including recording Minutes of the Project, management of stationery an...

          6 days agofuzu.com
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          Customer Relationship Management Specialist at Jubilee Insurance

          Jubilee Insurance - Nairobi

            Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No. JLIL209 Role Purpose The CRM Expert overall role is to ensure optimal a...

            6 days agojobwebkenya.com
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            Consultant Trainer Customer Service

            Trainingcred -

              Develop innovative training materials and facilitate programs tailored to client needs.Regularly review and enhance workshop practices to maximize client engagement and success.Utilize a variety of instructional techniques including role-playing, simulations, and group discussions.Stay updated with developments in your field of expertise through continuous learning.Deliver impactful, engaging tra...

              10 days agofuzu.com
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              Field Services Manager

              Schneider Electric - Nairobi

                Manages the Field Services organization and Leadership team Sales/presales, Marketing, Operations within the defined budgetDirect reports to country president & member of the country management teamDrives Performance Management across Field Services organization (in charge of a shadow P&L)Responsible for implementation of country and functional market strategies as well as monitoring performance ...

                10 days agofuzu.com
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                Customer Relationship Management Specialist Job Jubilee Insurance - Corporate Staffing Services

                Jubilee Insurance - Nairobi

                  Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job Ref. No. JLIL209 Role Purpose The CRM Expert overall role is to ensure optimal av...

                  5 days agocorporatestaffing.co.ke
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                  Procurement Manager, National At Church World Service (Cws)

                  Church World Service Cws - Nairobi

                    Primary Purpose:The Procurement Manager is responsible for overseeing the Procurement function of CWS Africa in Kenya. This position will spearhead the organization's purchasing process from selecting suppliers to ensuring stock optimization, as well as provide guidance on sourcing and procurement processes. The Incumbent will have the responsibility and accountability for the purchase of goods, ...

                    2 days agofindojobs.ke
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                    Executive Support Specialist _Re-Advertisement

                    Danish Refugee Council - Nairobi

                      About DRCThe Danish Refugee Council (DRC), founded in Denmark in 1956, is Denmark's largest and the world's leading non-profit, independent, rights-based refugee organisation. Our vision is to assist communities affected by displacement, protecting themfrom harm, safeguarding their legal rights, and empowering them towards a better future.DRC East Africa & Great Lakes (EAGL) operates in Burundi, ...

                      8 days agofindojobs.ke
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                      Manager Growth - Social Services At Kcb Bank Kenya

                      Kcb Bank Kenya - Nairobi

                        Key ResponsibilitiesEffectively supervise account executives to ensure solid lead generations and closuresDeliver revenue, deposits, recruitment, NPS and CES targets Sell the bank's digital platform and gateway to health institutions and their value chains (pharmacies, laboratories etc.) as the primary payments/collections and transfer partnerDrive for adoption of the bank's digital payments syst...

                        2 days agofindojobs.ke
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                        Field Services Manager

                        Schneider Electric - Nairobi

                          Who are we, and what do we stand for? Schneider Electric is leading the Digital Transformation of Energy Management and Automation in Homes, Buildings, Data Centres, Infrastructure, and Industries. With a global presence in over countries, Schneider is the undisputable leader in Power Management Medium Voltage, Low Voltage and Secure Power, and Automation Systems. We provide integrated efficiency...

                          12 days agofindojobs.ke
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                          Executive Support Specialist _Re-Advertisement At Danish Refugee Council

                          Danish Refugee Council - Nairobi

                            Overall purpose of the roleReporting directly to the Regional Advocacy and Communications Manager, the Executive Support Specialist is part of the Regional Advocacy and Communications Unit and will provide high-level support to the Executive Director, Senior Management Team and Senior Leadership Team.ResponsibilitiesAdministrative Support to Executive DirectorProactively manage the Executive Dire...

                            9 days agofindojobs.ke
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                            Manager Growth - Social Services at KCB Bank Kenya

                            60 Decibels - Nairobi

                              Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capita...

                              2 days agomyjobmag.com
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                              Executive Support Specialist _Re-Advertisement

                              Danish Refugee Council - Nairobi

                                Administrative Support to Executive DirectorProactively manage the Executive Director s calendar, prioritizing and scheduling appointments with key partners (Donors, Local Partners, Board Directors, etc). meetings, and travel arrangements to optimize the Executive Director time, ensuring a strategic allocation of resources to high-impact activities.In collaboration with the Regional Advocacy and ...

                                10 days agofuzu.com
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                                Field Sales Representative

                                Nairobi

                                  Responsibilities: ? Prospecting: ? Identify potential markets and source qualified leads through various strategies, including networking, cold calling, and following up on online inquiries. ? Research and analyze market trends to understand buyer needs and preferences. ? Sales: ? Qualify leads and convert them into appointments for property viewings. ? Accompany potential buyers on tours of prop...

                                  10 days agofindojobs.ke
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                                  Field Services Manager At Schneider Electric

                                  Schneider Electric - Nairobi

                                    Reporting to Field Services Director (Anglophone west and East Africa), this position is responsible for leading the region Field Services business and organization. It includes corporate strategy deployment, profitable business growth execution including sales/presales, operations, operational marketing, team management (East Africa). The position holder will be based in our Nairobi office and w...

                                    12 days agofindojobs.ke
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                                    Customer Support & Credit Supervisor At Odoo

                                    Odoo - Nairobi

                                      About the RoleThis role will oversee the operations of the Customer Support and Credit Associates in managing customer portfolios by ensuring that we provide the best service to Fresh Life Operators through timely FLT repairs, documenting, keeping important customer information, debt collection, and handling any issues that arise.The role also ensures customers maintain sanitation and hygiene sta...

                                      8 days agofindojobs.ke
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                                      Procurement Manager, National At Church World Service

                                      Church World Service - Nairobi

                                        Primary Purpose: The Procurement Manager is responsible for overseeing the Procurement function of CWS Africa in Kenya. This position will spearhead the organization's purchasing process from selecting suppliers to ensuring stock optimization, as well as provide guidance on sourcing and procurement processes. The Incumbent will have the responsibility and accountability for the purchase of goods,...

                                        3 days agofindojobs.ke
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                                        Customer Experience Executive - Mombasa At Kyosk Digital Services

                                        Kyosk Digital Services - Mombasa

                                          Role ProfileWe are looking to bring onboard a Customer Experience Executive to based in Mombasa, Kenya to join our operations team. The role holder will play key role in resolving customer issues and act as an interface between the customer (both internal and external) and the solution providers. He/she will address complaints, resolve issues and drive customer satisfaction and retention for the ...

                                          11 days agofindojobs.ke
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                                          Permalink to Field Officer Financial Fintech

                                          Nairobi

                                            Job Title: Field Officer Industry: Financial Fintech Location: Nairobi & Embu Gross Salary: 60k - 70k Our Client is an International tech company with a growing footprint in Africa that provides financing solutions to Agribusinesses. They are seeking to hire a Field Officer to assist with existing and new client relationships, ongoing and new projects and to offer product training and technical s...

                                            10 days agojobsinkenya.co.ke
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                                            Field Services Manager at Schneider Electric

                                            Schneider Electric - Nairobi

                                              Schneider Electric is the global specialist in energy management and automation. With revenues of â 26.6 billion in FY2015, our 185,000 employees serve customers in over 100 countries, helping them to manage their energy and process in ways that are safe, reliable, efficient and sustainable. Summary Reporting to Field Services Director (Anglophone west and East Africa), this position is responsib...

                                              13 days agojobwebkenya.com
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                                              Procurement Manager, National at Church World Service

                                              United States International University USIU Africa - Nairobi

                                                Church World Service (CWS) was founded in 1946 and is a cooperative ministry of 37 Christian denominations and communions, providing sustainable self-help, development, disaster relief, and refugee assistance around the world. The CWS mission is to eradicate hunger and poverty and to promote peace and justice at the national and international level through collaboration with partners abroad and i...

                                                4 days agomyjobmag.com
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                                                Sales Administrator Job - Corporate Staffing Services

                                                Corporate Staffing - Nairobi

                                                  Gross Salary: Ksh 30-40k, Our client is a leading manufacturer and supplier of high quality packaging materials in East Africa. They are looking to hire a Sales Administrator who will contribute to high quality customer service and support the sales team achieve set targets. Responsibilities Manage the sales desk in terms of order receipt, invoicing and dispatch. Act as a primary contact for cust...

                                                  3 days agocorporatestaffing.co.ke
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