Fri Mar 29 2024 07:30:11 GMT+0000 (Coordinated Universal Time)

job objectives for call center

Live Operations Manager - Ssa Sub-Saharan Africa

Glovo - Nairobi

    If you're here, it's because you're looking for an exciting ride. A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. We'll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. Not your usual app. We are the fastest-growing multi-category app connecti...

    15 days agofindojobs.ke
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    Front Office & Travel Assistant Job CSM - Corporate Staffing Services

    Center for Strategy and Management - Nairobi

      CSM is a regional leader in helping organizations solve their most pressing strategy execution challenges. We provide our clients with an integrated set of servicesstrategy and technology consulting, education, training, and certification that deliver tangible results and enduring internal capabilities. A successful Front Office & Travel Assistant should possess experience in office administratio...

      21 days agocorporatestaffing.co.ke
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      Digital Media lead

      EcoSafi - Nairobi

        Social Media & Content Development ( 40% of your time)Generating, curating, and managing all published content (images, video, copy, etc). This involves planning and creating content calendars, writing posts, and designing graphics that align with the brand s voice and objectives.Post 2-3 times weekly on our various social media channels - Facebook, Instagram, Twitter, TikTok & YouTube ensuring a...

        22 days agofuzu.com
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        Aftersales & Carbon Support Coordinator At Burn

        Burn - Kiambu

          About the roleThe job holder will implement a process that will identify and?develop the capability?of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon?support?for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales &...

          21 days agofindojobs.ke
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          Aftersales & Carbon Support Coordinator

          Burn Manufacturing - Kiambu

            About the role The job holder will implement a process that will identify and?develop the capability?of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon?support?for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales ...

            20 days agofindojobs.ke
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            Digital Media Lead At Ecosafi

            Ecosafi - Nairobi

              Roles & ResponsibilitiesSocial Media & Content Development ( 40% of your time)Generating, curating, and managing all published content (images, video, copy, etc). This involves planning and creating content calendars, writing posts, and designing graphics that align with the brand's voice and objectives.Post 2-3 times weekly on our various social media channels - Facebook, Instagram, Twitter, Tik...

              22 days agofindojobs.ke
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              Digital Media lead at Ecosafi

              Ecosafi - Nairobi

                Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal. Roles & Responsibilities Social Media & Content Development ( 40% of your time) Generating, curating, and m...

                23 days agojobwebkenya.com
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                Call Center Representative

                Nairobi

                  We at Digital Point and Marketing Agency, are looking to employ the most knowledgeable professionals to interact with our valued clients, who are looking to have their questions and concerns answered swiftly. We're looking for a highly skilled call center representative to join Digital Point and Marketing Agency team, managing a large volume of inbound and outbound calls. The ideal candidate will...

                  30+ days agofindojobs.ke
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                  Team Leader Digital Sales Strategist At Jubilee Insurance

                  Jubilee Insurance - Nairobi

                    Role PurposeThe job holder will be responsible for monitoring, managing, coaching, and ensuring accountability for each team members daily objectives. The role is to provide support and guidance as an accountability partner and coach to help your team excel in a dynamic and goal-oriented environment. Your leadership will be essential in achieving and surpassing sales targets.Main Responsibilities...

                    30+ days agofindojobs.ke
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                    Team Leader - Digital Sales Strategist At Jubilee Insurance

                    Jubilee Insurance - Nairobi

                      Role PurposeThe job holder will be responsible for monitoring, managing, coaching, and ensuring accountability for each team members daily objectives. The role is to provide support and guidance as an accountability partner and coach to help your team excel in a dynamic and goal-oriented environment. Your leadership will be essential in achieving and surpassing sales targets.Main Responsibilities...

                      30+ days agofindojobs.ke
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                      Digital Sales Strategist At Jubilee Insurance

                      Jubilee Insurance - Nairobi

                        Role PurposeThe job holder will be responsible for converting online leads into sales by calling the customer leads collected through alternative channels and convincing them to purchase retail life solutions, meeting set revenue budgets, and promoting Jubilee retail life and pension products or services. Additionally, the role holder will be responsible for growth of the digital sales portfolio,...

                        30+ days agofindojobs.ke
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                        Team Leader Digital Sales Strategist at Jubilee Insurance

                        Jubilee Insurance - Nairobi

                          Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Role Purpose The job holder will be responsible for monitoring, managing, coaching, ...

                          30+ days agojobwebkenya.com
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                          Digital Sales Strategist at Jubilee Insurance

                          Jubilee Insurance - Nairobi

                            Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Role Purpose The job holder will be responsible for converting online leads into sal...

                            30+ days agojobwebkenya.com
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                            Head Of Retail Operations At Aminika Manpower Limited

                            Aminika Manpower - Nairobi

                              DescriptionThe Retail head will be responsible of managing the operation of the branch network, while enhancing its performance to meet firm's objectives. Primary objective of the job function will be to ensure a set retail standard met with a strong focus to enhance customer experience to a consistent standard.Roles and ResponsibilitiesDay to day management of the of branch network with a branch...

                              30+ days agofindojobs.ke
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                              Service Center Associate- Iten at SunCulture Kenya Ltd

                              SunCulture Kenya - Elgeyo-Marakwet

                                Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the Role Reporting to the Regional Sales Manager with a dotted reporting l...

                                30+ days agojobwebkenya.com
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                                Service Center Associate-Bungoma at SunCulture Kenya Ltd

                                SunCulture Kenya - Bungoma

                                  Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the Role Reporting to the Regional Sales Manager with a dotted reporting l...

                                  30+ days agojobwebkenya.com
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                                  Head of Retail Operations at Aminika Manpower Limited

                                  Aminika Manpower - Nairobi

                                    Aminika Manpower Limited is a competency-based strategic HR-consultancy. Aminika Manpower Limited (AML) is a knowledge-driven organization committed to achieving excellence in Human Capital & Business Coaching in both virtual and real circumstances. Salary Range : KSh 400,000 KSh 500,000/month Summary The Retail head will be responsible of managing the operation of the branch network, while enhan...

                                    30+ days agojobwebkenya.com
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                                    Centre Manager Telemarketing Unit at Absa Bank Limited

                                    Absa Bank - Nairobi

                                      Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To maximise the customer experience by ensuring that continuous quick and efficient service is delivered to all Cash Customers through mentoring, coa...

                                      30+ days agojobwebkenya.com
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                                      Impact & Sustainability Lead (They/She/He)

                                      Glovo - Nairobi

                                        If you're here, it's because you're looking for an exciting ride. A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. We'll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. Not your usual app. We are the fastest-growing multi-category app connecti...

                                        30+ days agofindojobs.ke
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                                        Call Centre Support - Kenya At Triggerise

                                        Triggerise - Nairobi

                                          Scope of Work The call centre partner is expected to provide outbound call centre services oversee inbound client support on Phone with other possible channels being WhatsApp, SMS, Facebook and Instagram for a period of 1 year. The required partner shall render call centre services that meet global standards which should include but not be limited to workspace for call center agents, with worksta...

                                          30+ days agofindojobs.ke
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                                          Service Center Associate- Malindi At Sunculture Kenya Ltd

                                          Sunculture Kenya - Kilifi

                                            About The Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the...

                                            30+ days agofindojobs.ke
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                                            Associate Director Of Global Media Relations At Center For Reproductive Rights

                                            Center For Reproductive Rights - Nairobi

                                              The Role: The Associate Director, Global Media Relations will report directly to the Director, Global Media Relations and will lead the Center's Global press outreach. She/he/they will oversee the creation and implementation of press strategy for the Center's global work, and ensure the continued presence of the Center in high-profile media, influencing public discourse on reproductive health and...

                                              30+ days agofindojobs.ke
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                                              Centre Manager Telemarketing Unit At Absa Bank Limited

                                              Absa Bank - Nairobi

                                                Job Summary To maximise the customer experience by ensuring that continuous quick and efficient service is delivered to all Cash Customers through mentoring, coaching and developing staff within Hub and Spoke, The process requires careful daily coordination, cash planning, forecasting and management and would need to use a nodal optimization tool to ensure most effective cash management. Ensure t...

                                                30+ days agofindojobs.ke
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                                                Head of Customer Experience at ENGIE

                                                ENGIE - Nairobi

                                                  ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Purpose/Mission The Customer Experience Department leads Support excellence through a smart customer journey and insightful & responsive analysis. The department creates & manages against a strategy and plan that speaks to the wider Group and Country strategic objecti...

                                                  30+ days agojobwebkenya.com
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