It Support jobs

At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial solutions that meet entrepreneurs needs and facilitate growth through convenience and choice. JOB PURPOSE To provide seco...

JOB DESCRIPTIONReporting to the Enterprise Premium Support Manager- the holder of the position will perform complex EBU 1st and 2nd Line technical support operations for global enterprise customers as well as support digital services as per respective portfolio, perform 2nd line support for escalations from the Enterprise Customer Support team and liaise with internal stakeholders and partners to...

Role Overview:To ensure satisfactory delivery of services against contractual terms and conditions, meeting and exceeding client expectations and ensuring the contractual commitments of CBRE are achieved.To ensure all maintenance work is called out in accordance with client and company policies and procedures and within health and safety legislative requirements.Key objectives of the role (Not ex...

Procept Associates Professional Services Limited (Procept Africa) is a franchisee of Procept Associates Ltd, Canada. We specialize in consulting, training and software solutions, through a network of associates and partners, using best practice frameworks in Canada, Nigeria, South Africa, Zambia, Ghana, Rwanda, Kenya and now Uganda. Procept is recruiting to fill the position of Technical Support ...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. Job Description Reporting to the Enterprise Premium Support Manager- t...

What your day will look likeWork from your remote home office and provide technical support for employees.Be available to take ownership of new cases via telephone, email and webAct as an internal customer advocate keeping them updated in a timely mannerEnsure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfact...

Offer technical support to end-users, addressing IT issues and incidents related to reporting tools, particularly Power PI.Collaborate with team members and escalate complex issues as needed.Utilize Power PI to create and analyze reports, providing insights into business performance and trends.Assist users in understanding and interpreting reports.Maintain accurate records of reported issues, res...

Collections & Customer engagementPlay a key role as a member of the collections team to ensure collections targets are metPrimary responsibility is the collection of an outstanding debt within agreed deadlinesSupport weekly communication strategies (emails, calls, etc.) to manage and assist in collecting delinquent debtorsEnsure customer queries are responded to within agreed timelinesEnsure reco...

Purpose Of The PostThe Malaria Vaccines Introduction and Rollout is an integral part of and contributes to the efforts of the Universal Health Coverage/Communicable and Non-communicable Diseases (UHC/UCN) cluster in the WHO African region. The cluster's strategic agenda aims to reduce the burden of diseases in the WHO African Region by guiding disease control initiatives, leveraging analytics for...

Procept is recruiting to fill the position of IT Support Specialist, who has Linux, Vmware, Networking, Storage, Windows, Backup, Oracle, SQL, Firewall, and Network Security skills. The idea candidate must have knowledge of ITIL/Agile, Fintech Awareness, and at least 1-3 years Application support experience.The IT Support Specialist will provide essential support to our partners' business operati...

Procept Associates Professional Services Limited (Procept Africa) is a consulting, training, and software solutions firm. We specialize in IT service management, project management, business analysis and business relationship management, risk management, information security & cybersecurity, business continuity management, IT governance, enterprise architecture and ISO standards. Procept Africa i...

We are the market leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across Africa & the Middle East. Role Overview: To ensure satisfactory delivery of services against contractual terms and conditions, meeting and exceeding client expectations and...

Procept is recruiting to fill the position of Systems Support Engineer, who has Linux, OBM/cloudwatch, Oracle, SQL/MySQL, AWS, Terraform, Virtualization and Haproxy skills. The idea candidate must have knowledge of ITIL/Agile, Fintech Awareness, and at least 2-5 years Application support experience.The Systems Support Engineer will provide essential support to our partners' business operations, e...

Procept is recruiting to fill the position of Application Support Specialist, who has Linux, Datawarehousing (ETL/java / python/ bash scripting), Oracle, and Storage system skills. The idea candidate must have knowledge of ITIL/Agile, Fintech Awareness, and at least 3-5 years Application support experience.The Application Support Specialist will provide essential support to our partners' business...

Undertaking cleaning duties in the area of deploymentPerforming messengerial dutiesPreparing tea and washing utensilsUndertaking any other related dutiesGuiding junior support staffHandling confidential duties in the area of deployment as required

The World Health Organization is a specialized agency of the United Nations that is concerned with international public health. It was established on 7 April 1948, headquartered in Geneva, Switzerland. Purpose Of The Post The Malaria Vaccines Introduction and Rollout is an integral part of and contributes to the efforts of the Universal Health Coverage/Communicable and Non-communicable Diseases (...

Procept Associates Professional Services Limited (Procept Africa) is a consulting, training, and software solutions firm. We specialize in IT service management, project management, business analysis and business relationship management, risk management, information security & cybersecurity, business continuity management, IT governance, enterprise architecture and ISO standards. Procept Africa i...

Company Description Procept Associates Professional Services Limited (Procept Africa) is a franchisee of Procept Associates Ltd. We specialize in consulting, training, and software solutions, through a network of associates and partners, using best practice frameworks in Canada, Nigeria, South Africa, Zambia, Ghana, Rwanda, Kenya and now Uganda. Procept is recruiting to fill the position of IT Su...

The World Health Organization is a specialized agency of the United Nations that is concerned with international public health. It was established on 7 April 1948, headquartered in Geneva, Switzerland. Summary Of Duties Within the framework of the Accelerated Malaria Vaccine Introduction and Roll-out Initiative in Africa, the Immunization expert will work with the AFRO Regional Office, ISTs and i...

Job Purpose StatementThe job involves overall monitoring of the operational risk and compliance function of the Trustee Services. The role holder will be responsible for ensuring regulatory compliance of the business. This will include ensuring that the two products under Trustee services- REITs and Unit Trusts-have the highest degree of compliance with the Banks policies as well as the regulatio...

We deliver open source to the world faster, more securely and more cost effectively than any other company. If you re interested in a career at Canonical, we are a remote-first company so please apply to any suitable role as skills are valued more than location, despite some having a preferred geographic preference. Summary You will be accountable for delivering an outstanding technical support e...

Procept is recruiting to fill the position of Systems Support Engineer, who has Linux, OBM/cloudwatch, Oracle, SQL/MySQL, AWS, Terraform, Virtualization and Haproxy skills. The idea candidate must have knowledge of ITIL/Agile, Fintech Awareness, and at least 2-5 years Application support experience.The Systems Support Engineer will provide essential support to our partners' business operations, e...

Procept is recruiting to fill the position of Application Support Specialist, who has Linux, Datawarehousing (ETL/java / python/ bash scripting), Oracle, and Storage system skills. The idea candidate must have knowledge of ITIL/Agile, Fintech Awareness, and at least 3-5 years Application support experience.The Application Support Specialist will provide essential support to our partners' business...

Teaching environment English is the language of instruction, we have small class sizes, motivated students and high standards. Our vision is to develop confident individuals, responsible citizens and learners enjoying success. We have a friendly, caring and supportive environment, with excellent support staff and facilities; empowering our teachers to in turn create an exceptional learning enviro...