Provide support for General Business Systems i.e. core system, portals and mobile apps in line with ICT service delivery agreement.Onboarding and offboarding of users in systems in line with the ICT policy.Conduct system user trainings and knowledge transfer in collaboration with the business.Analyse system issues/gaps and offer solutions to resolve or escalate to the vendor for resolution.Analys...
Your day to day duties will include:Work from your remote home office and provide technical support for employees.Provide technical onboarding support for new employees.Provide technical and infrastructure support during international events.Be available to take ownership of new cases via telephone, email, and webAct as an internal customer advocate keeping them updated in a timely mannerEnsure t...
PURPOSE:The position is responsible for supporting E-commerce and Acquiring business through Merchant set up and on-boarding in line with laid down policies, procedures and controls. The resource will also support merchants and act as the first line support desk for all merchants' technical issues. They will be responsible for in ensuring efficient and effective resolution of all escalated issues...
Responding to customer inquiries, incidents, service requests (etc.)Providing basic troubleshooting and guidance to customers in resolving their issues.Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications.Answering FAQs related to applications, hardware, network or general questions.Provide FCR (First Call Resolution) in case of any basic ...
Job Description Learning Support Teacher- Secondary Section St. Christopher's International School is looking for an enthusiastic Learning Support teacher with a specialty in Secondary Science and Mathematics. The successful candidate should have experience teaching in the international education sector, with excellent knowledge of the British National Curriculum. Method of Application Due to the...
I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. PURPOSE: The position is responsible for supporting E-commerce and Acquiring business through Merchant set up and on-boarding in line with laid down policies, procedures and controls. The resource will also support mercha...
The United Nations Support Office in Somalia (UNSOS) was established on 9 November 2015, through a UN Security Council Resolution 2245. UNSOS is a successor operation to the United Nations Support Office for AMISOM (UNSOA), which was established in 2009 (S/RES/1863 (2009) to provide logistical field support to the African Union Mission in Somalia (AMISOM). Our core mission is to provide critical ...
Programme Support Intern, Marsabit
Programme Support Intern, Marsabit
Programme Support Intern, Marsabit
About the Role As Donor Visit and Support Associate, you will oversee and manage every aspect of donor visits across multiple countries, working to cultivate robust relationships with donors and ensuring their visits are meaningful and in line with our organization's objectives. Additionally, you'll offer cross-team support and oversee key team tools to optimize effectiveness and coordination wit...
Purpose of the JobThe Network, Infrastructure, and System Support Administrator will be responsible for managing and maintaining Chai Sacco's network infrastructure, systems, and IT assets. This role involves ensuring the reliability, security, and efficiency of the organization's technology infrastructure to support its operations and strategic objectivesDuties and ResponsibilitiesNetwork Infras...
PROFILE INTRODUCTIONOur client is a well-established technology leader, with a widespread presence across Africa. They are dedicated to efficiently delivering quality products to their customers and are seeking a highly skilled Level 1 Support to join their team. As a Level 1 Support, you will be crucial in handling basic queries and resolving straightforward issues. The Level 1 (L1) support will...
Project Summary: In January 2023, MSI was awarded the Communications for Development (C4D) project to support the USAID Kenya and East Africa (KEA) and Somalia missions in conveying the impact of USAID assistance to numerous local and external audiences in a way that contributes to a greater understanding of USAID programs, priorities and results, advances development objectives, and conveys USAI...
Remote contracting position providing second-level technical support of technology with Medbill and her MSP client organizations. Reporting to the IT Services Manager. Medbill is a fast-growing billing services company in the DME (Durable Medical Equipment) and HME (Home Medical Equipment) industry located in the United States.
Carrying out general upkeep and cleanliness of all areas of the office, including fixtures and furniture. Maintaining office hygiene at 100% at all times, while meeting health & safety requirements. Reporting any damages for repair. Maintenance of relevant records in housekeeping and hospitality, including routine work schedule. Undertake hospitality duties including tea preparation for the staff...
Assisting with Basic Patient CareEnsuring Patient Comfort and SafetySupporting Nurses and DoctorsAssist with supportive implementation of individual treatment plans of clientsMaintaining Patient RecordsMaintain cleanliness of the facility
JOB SUMMARY:To cultivate a safe, secure and healthy environment for patients, colleagues and staff and provide exceptional quality care services to patients and their family members.Support the implementation and maintenance the Hospital's computing needs and HMIS.KEY RESPONSIBILITIES:To maintain the highest possible standard of client care by adhering to the hospital standard treatment protocol ...
The consultant will undertake the following specific tasks: Read LASER endline evaluation report and identify key areas that should be highlighted in the presentation Provide guidance on two presentations as follows: Presentation 1 (45 minutes) - focus on telling the story of the BAB learners, high-level findings and highlight why this is important for Somalia. Presentation 2 (1 hour) - focus on ...
Job purpose The Office Support Assistant will be responsible for overall upkeep and cleanliness of the office by ensuring maintenance of high levels of hygiene under general guidance from the Administration Officer. Roles & Responsibilities Carrying out general upkeep and cleanliness of all areas of the office, including fixtures and furniture. Maintaining office hygiene at 100% at all times, whi...
At Stratostaff we design, implement and manage workforce solutions for large, specialized or routine staff complements giving you the opportunity to focus on your core business. PROFILE INTRODUCTION Our client is a well-established technology leader, with a widespread presence across Africa. They are dedicated to efficiently delivering quality products to their customers and are seeking a highly ...
PURPOSE: Responsible for Supporting the business on first line support related tasks. He/She will be the point of contact between ICT and the CIC General Business (GB) staff as the first line of support on critical business systems related issues. These include tasks such as setting up new users, installing application software, deployment of application Change Request Patches, Gathering Technica...
Task Type: Art and Design Task Description: Under the overall authority of the Director of UNESCO Regional Office for Eastern Africa and under the direct supervision of the Head of the Education Sector, the following tasks will be carried out in close collaboration with the Education Project officer for Education, Health and Well-Being. We are looking for one (1) Online Volunteer who under the gu...
Chai Sacco Society Limited was registered in 1973 to offer financial services to KTDA employees both at the factories and Head Office. In 1999, Front Office Service Activity (FOSA) was started and has evolved to a fully-fledged Deposit Taking Society. In addition to Nairobi and Litein branches, the Sacco opened three new branches in 2016 in Nkubu, Kisii, Purpose of the Job The Network, Infrastruc...