It Support Jobs

Insurance Jobs In Kenya Job Ref. No: JHIL118 Role Purpose The job holder will be responsible for timely set-up, renewal, servicing and support, documentation, and management of schemes, and handling of related queries on from clients and intermediaries on existing schemes. Providing dedicated and comprehensive service to the intermediaries and clients with a proactive approach...

At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial solutions that meet entrepreneurs needs and facilitate growth through convenience and choice. JOB PURPOSE To provide seco...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JHIL118 Role Purpose The job holder will be responsible for timely set-...

Job Description Offer technical support to end-users, addressing IT issues and incidents related to reporting tools, particularly Power PI. Collaborate with team members and escalate complex issues as needed. Utilize Power PI to create and analyze reports, providing insights into business performance and trends. Assist users in understanding and interpreting reports. Maintain accurate records of ...

Procept is recruiting to fill the position of Technical Support Analyst, who is ITIL Certified, has Excel, PowerPoint, communication & analytical skills and fintech technical background. The idea candidate must have knowledge of Agile, Fintech Awareness, and at least 2-3 years' experience.The Technical Support Analyst will provide essential support to our partners' business operations, ensuring t...

Job Description Role Overview: To ensure satisfactory delivery of services against contractual terms and conditions, meeting and exceeding client expectations and ensuring the contractual commitments of CBRE are achieved. To ensure all maintenance work is called out in accordance with client and company policies and procedures and within health and safety legislative requirements. Key objectives ...

Within the framework of the Accelerated Malaria Vaccine Introduction and Roll-out Initiative in Africa, the Immunization expert will work with the AFRO Regional Office, ISTs and individual countries to support and perform the following tasks:Coordinate WHO's support to the Ministry of Health in conducting a Malaria vaccination situation and rollout analysis and defining vaccine delivery strategie...

Offer first-level technical support to end-users, addressing and resolving IT issues and incidents in a timely manner.Collaborate with team members and escalate complex issues as necessary.Maintain accurate records of reported issues, resolutions, and troubleshooting steps.Prepare reports on support activities and performance metrics as required.Clearly communicate technical solutions and instruc...

Procept Associates Professional Services Limited (Procept Africa) is a consulting, training, and software solutions firm. We specialize in IT service management, project management, business analysis and business relationship management, risk management, information security & cybersecurity, business continuity management, IT governance, enterprise architecture and ISO standards. Procept Africa i...

Procept is recruiting for the role of IT Support Manager, seeking an experienced professional with expertise in Linux, OBM/Cloudwatch, Oracle, SQL/MySQL, AWS, Terraform, Virtualization, and Haproxy. The ideal candidate should have a strong understanding of Agile methodologies and should be ITTL Certified, Fintech Awareness, and a minimum of 5 years of IT support experience.The IT Support Manager ...

Procept is recruiting to fill the position of IT Support Specialist, who has Linux, Vmware, Networking, Storage, Windows, Backup, Oracle, SQL, Firewall, and Network Security skills. The idea candidate must have knowledge of ITIL/Agile, Fintech Awareness, and at least 1-3 years Application support experience.The IT Support Specialist will provide essential support to our partners' business operati...

JOB DESCRIPTIONReporting to the Enterprise Premium Support Manager- the holder of the position will perform complex EBU 1st and 2nd Line technical support operations for global enterprise customers as well as support digital services as per respective portfolio, perform 2nd line support for escalations from the Enterprise Customer Support team and liaise with internal stakeholders and partners to...

Role Overview:To ensure satisfactory delivery of services against contractual terms and conditions, meeting and exceeding client expectations and ensuring the contractual commitments of CBRE are achieved.To ensure all maintenance work is called out in accordance with client and company policies and procedures and within health and safety legislative requirements.Key objectives of the role (Not ex...

Procept Associates Professional Services Limited (Procept Africa) is a franchisee of Procept Associates Ltd, Canada. We specialize in consulting, training and software solutions, through a network of associates and partners, using best practice frameworks in Canada, Nigeria, South Africa, Zambia, Ghana, Rwanda, Kenya and now Uganda. Procept is recruiting to fill the position of Technical Support ...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. Job Description Reporting to the Enterprise Premium Support Manager- t...

Duties and ResponsibilitiesThe United Nations Environment Programme (UNEP) is the leading global environmental authority that sets the global environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and serves as an authoritative advocate for the global environment.This position is located in Governance A...

What your day will look likeWork from your remote home office and provide technical support for employees.Be available to take ownership of new cases via telephone, email and webAct as an internal customer advocate keeping them updated in a timely mannerEnsure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfact...

Regulatory Compliance (40%)Review reports daily, weekly, monthly and quarterly fund manager/custodian reports to ensure compliance with the Collective Investment Scheme regulations, Respective constitutive documents, Regulatory Guidelines and the Banks Policies & ProceduresEnsure proper KYC for new client onboarding and lodged safely with the BankInitiate and Escalate any non-compliance issues wi...

Offer technical support to end-users, addressing IT issues and incidents related to reporting tools, particularly Power PI.Collaborate with team members and escalate complex issues as needed.Utilize Power PI to create and analyze reports, providing insights into business performance and trends.Assist users in understanding and interpreting reports.Maintain accurate records of reported issues, res...

Collections & Customer engagementPlay a key role as a member of the collections team to ensure collections targets are metPrimary responsibility is the collection of an outstanding debt within agreed deadlinesSupport weekly communication strategies (emails, calls, etc.) to manage and assist in collecting delinquent debtorsEnsure customer queries are responded to within agreed timelinesEnsure reco...

We are the market leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across Africa & the Middle East. So if you love to do your best work, to collaborate with others, and to have fun along the way, we'd love to talk with you.Role Overview: To ensur...

Purpose Of The PostThe Malaria Vaccines Introduction and Rollout is an integral part of and contributes to the efforts of the Universal Health Coverage/Communicable and Non-communicable Diseases (UHC/UCN) cluster in the WHO African region. The cluster's strategic agenda aims to reduce the burden of diseases in the WHO African Region by guiding disease control initiatives, leveraging analytics for...

Procept is recruiting to fill the position of IT Support Specialist, who has Linux, Vmware, Networking, Storage, Windows, Backup, Oracle, SQL, Firewall, and Network Security skills. The idea candidate must have knowledge of ITIL/Agile, Fintech Awareness, and at least 1-3 years Application support experience.The IT Support Specialist will provide essential support to our partners' business operati...

Procept Associates Professional Services Limited (Procept Africa) is a consulting, training, and software solutions firm. We specialize in IT service management, project management, business analysis and business relationship management, risk management, information security & cybersecurity, business continuity management, IT governance, enterprise architecture and ISO standards. Procept Africa i...