it support team

What You'll Do As a Knowledge Expert focused on International Development within BCG's Social Impact Practice Area (PA), you will support the growth of BCG's work with a range of donors, development finance institutions (DFIs) and foundations. This will involve a diverse range of responsibilities and tasks, including: Business development: supporting the management of the international developmen...

Lead, guide and coach members to ensure quality and effective handling of calls, emails, chats and accurate ticketing.Audit tickets issued by reservations/FB team on a daily basis to ensure accuracy and integrity hence safeguard against fraud.Real-time monitoring of all contact channels to ensure high efficiency levels and service excellence (Calls, Emails and Chats)Ensure agents have access to s...

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. What You ll Do As a Knowledge Expert focused on International Development within BCG s Social Impact Practice Area (PA), you will support the growth of BCG s work with a range of donors, development finance institutions (DFIs) and foundations. T...

Job Description What You'll Do As a Knowledge Expert focused on International Development within BCG's Social Impact Practice Area (PA), you will support the growth of BCG's work with a range of donors, development finance institutions (DFIs) and foundations. This will involve a diverse range of responsibilities and tasks, including: Business development: supporting the management of the internat...

Program Support and Grant ManagementSupport the Regional Head of MMC and 4Mi Manager in developing proposal budgets informed by MMC s Master Budget and ensure that the correct templates are used during proposal development.Review donor contracts and outline key guidelines and policies and ensuring MMC complies with them.Act as the primary linkage between MMC and the Grants team to ensure complian...

Responsibilities:Respond promptly and professionally to customer inquiries via email, chat, phone, or other communication channels.Assist customers with product-related questions, technical issues, and troubleshooting.Diagnose and resolve technical issues and challenges reported by customers.Escalate complex problems to senior support staff or developers when necessary.Develop and maintain a deep...

Brief DescriptionThe overall purpose of this role is to lead a team of customer excellence centre agents to provide superior customer experience while handling inbound and outbound contacts. The incumbent will be the point of contact for all team members. Key objective isto drive revenue, develop team and ensure adherence to set quality standards and service level expectations for business impact...

The Project Team Lead will take overall responsibility of the consortium's deliverables in the project. S/he or will provide overall leadership direction for the project, ensuring smooth coordination and technical coherence across the programme. This position is contingent upon donor approval and funding. KEY AREAS OF ACCOUNTABILITY Technical assistance and capacity building Provide programmatic ...

JOB DESCRIPTION MAJOR RESPONSIBILITIES: The Regional Office Driver is responsible for providing driving and chauffeur duties to assigned staff/guests of IUCN Regional Office. S/he ensures the highest standards of discretion and integrity, sense of responsibility, excellent knowledge of protocol and security issues. The Regional Office Driver also demonstrates a client-oriented approach, courtesy,...

Nova Pioneer is looking for a superstar Parent Fee Support Coordinator who will be based in Eldoret to serve our families in Eldoret Girls and Eldoret Boys Highschools. This is an exciting opportunity to be a part of an innovative network of schools that is developing generations of innovators and leaders who will shape the African Century. This is an entry level role with an immediate need to st...

Customer service jobs. Reports to: the COO,Location: Ruiru,Gross Salary: Ksh 35-40K, Our client is a Start-up in the ISP space and they are looking to hire a Client Support Executive. The successful candidate will ensure client satisfaction, address technical issues, and maintain strong customer relationships. You will be required to have a combination of technical knowledge, communication skills...

The Danish Refugee Council (DRC) is a humanitarian, non-governmental, non-profit organisation founded in 1956 that works in more than 30 countries throughout the world.Overall purpose of the role To support the Mixed Migration Centre East and Southern Africa with administrative programme and grant management needs; financial tracking, reporting and budgeting; and supply chain and procurement. Int...

The Project Team Lead will take overall responsibility of the consortium's deliverables in the project. S/he or will provide overall leadership direction for the project, ensuring smooth coordination and technical coherence across the programme.This position is contingent upon donor approval and funding.KEY AREAS OF ACCOUNTABILITYTechnical assistance and capacity buildingProvide programmatic and ...

The Save the Children Fund, commonly known as Save the Children, is an international non-governmental organization that promotes children s rights, provides relief and helps support children in developing countries SUMMARY The Project Team Lead will take overall responsibility of the consortium s deliverables in the project. S/he or will provide overall leadership direction for the project, ensur...

The Intern will play a crucial role in Business Development and Sales Support, assisting our Business Development Operations Team to streamline operations and drive the efficiency of our Business Development (BD) processes. Your efforts will be instrumental in coordinating projects, managing resources, and providing administrative and technical support throughout the sales lifecycle. This is a fu...

The International Union for Conservation of Nature (IUCN) is a membership Union uniquely composed of both government and civil society organisations. It provides public, private and non-governmental organisations with the knowledge and tools that enable human progress, economic development and nature conservation to take place together. MAJOR RESPONSIBILITIES: The Regional Office Driver is respon...

The Intern will play a crucial role in Business Development and Sales Support, assisting our Business Development Operations Team to streamline operations and drive the efficiency of our Business Development (BD) processes. Your efforts will be instrumental in coordinating projects, managing resources, and providing administrative and technical support throughout the sales lifecycle. This is a fu...

We are now looking for a Packet Core Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.You will require a broad knowledge within telecom and Datacom, covering both har...

The Busara Center for Behavioral Economics is an advisory and research organization focused on evaluation and implementation of behavioral interventions in understudied countries and populations Summary The Intern will play a crucial role in Business Development and Sales Support, assisting our Business Development Operations Team to streamline operations and drive the efficiency of our Business ...

The senior IT Desktop support specialist will support and maintain organizational computer systems, desktops, and peripherals. That includes installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring optimal workstation performance.DescriptionThe Senior IT Desktop Support Specialist plays a critical role in supporting and maintaining org...

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world s mobile traffic passes through Ericsson networks. About Job We are now looking for a Packet Core Support Engineer that will provide technical service and support to our custo...

iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. Summary The senior IT Desktop support specialist will support and maintain organizational computer systems, desktops, and peripherals. That includes install...

ResponsibilitiesResearches, compiles and organizes information and reference materials from various sources for reports, work plans, studies, briefings. Upon request, generates reports, work orders, service requests (SRs), etc., using Unite iNeed system. Responds to moderately complex information requests and inquiries, creates iNeed service requests (SRs) as appropriate and assigns inquiries to ...

United Nations and regional organizations; provides administrative and other support services to the United Nations Environment Programme (UNEP) and the United Nations Human Settlements Programme (UN-Habitat); provides joint and common services to other organizations of the United Nations system in Kenya, as applicable; and manages and implements the programmes of administration, conference servi...