It Support Engineer Jobs in Nairobi

Handle customer issues (Normal CSR work) Handling Emergency cases and fault Isolation for the customer Handle dedicated support Handle Software Update Management (SUM)

Sportserve forms part of a remarkable group of B2C sports betting and B2B sportsbook technology companies, focused on delivering first class sports betting experiences and casino products for our users worldwide. Along with Sportion, TechSpirit, Standard Focus and Sportelligent, we are the driving force behind the world renowned sports betting company and our flagship brand, Dafabet. Since launch...

What You Will Do:Handle customer issues (Normal CSR work)Handling Emergency cases and fault Isolation for the customerHandle dedicated supportHandle Software Update Management (SUM)To Be Successful in the Role You Must Have:Education: Bachelor's degrees in telecommunication engineering or related university degree.Min years of experience: 2 YearsDomain experience: BSS, Charging SystemDelivering r...

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world s mobile traffic passes through Ericsson networks. What You Will Do: Handle customer issues (Normal CSR work) Handling Emergency cases and fault Isolation for the customer Han...

Location: Nairobi, Kenya Fin Overview: At Fin, we are committed to driving financial inclusion and empowering individuals across the continent. We believe that everyone deserves access to affordable financial services, and our mission is to make this a reality. We are a passionate and diverse team of professionals dedicated to making a positive impact in the lives of people throughout Africa. Our...

Position Responsibilities and Functions:- Provide first/second level contact and problem resolution for customer issues. Work with Third Party Vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microso...

Job Purpose/Mission This position will be part of the Global Data team. This is an incredible opportunity to join a high-performing team that is passionate about pioneering expanded financial services to off-grid customers at the base of the pyramid. Key responsibilities will include building and maintaining data pipelines between our main transactional and analytics databases, IoT data delivered...

Job Purpose/Summary: Reporting to the Technical Support Team Leader, the job holder is responsible for call technical support and troubleshooting guidance pertaining to Wide Area Network (WAN), Local Area Network (LAN), Internet, data, voice, mail and managed LAN services queries from customers satisfactorily within the defined scope and laid down standards processes & procedures within the Helpd...

The Support Engineer typically interacts with customer technical staff, operation managers, service engineers and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers and local authorities.As there are no distinct borders between the areas, you will need to be flexible and master more than one area. You are encouraged to trave...

Providing geotechnical advice and design recommendations in relation to the open pits, dumps, stockpiles, sumps, embankments, haul roads and drainage channels and ensuring this is understood and executed correctly in the field.Coordinating the mining and management all natural earth materials within Tatu City.Regularly inspecting and monitoring ground conditions at the active faces.Collecting, an...

The Dedicated Solutions Support Engineer specializes in advanced troubleshooting, maintenance, as well as proactive & reactive support for Enterprise Clients and acts as an advocate for clients needs.This role provides a single point of accountability and problem resolution, proactive management and support, and well-coordinated technical recommendations that delivers outcomes that are optimized ...

ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Mission This position will be part of the Global Data team. This is an incredible opportunity to join a high-performing team that is passionate about pioneering expanded financial services to off-grid customers at the base of the pyramid. Key responsibilities will inc...

Job Purpose/MissionThis position will be part of the Global Data team. This is an incredible opportunity to join a high-performing team that is passionate about pioneering expanded financial services to off-grid customers at the base of the pyramid. Key responsibilities will include building and maintaining data pipelines between our main transactional and analytics databases, IoT data delivered ...

Job PurposeThe accountant Mhandisi Sacco will be responsible for the day-to-day coordination of the Sacco's Finance and Accounting operations. The position holder will also assist the Finance department in ensuring the strategic component as the Sacco thrives are they seeks to go to the next level.Key ResponsibilitiesMaintain and update the Members accountsIssue receipts for cash or cheques recei...

Ensure that all civil, mechanical, and structural engineering designs, technical specifications, and works on assigned projects performed by third parties are carried out in accordance with all applicable norms, regulations, the requirements of the Owner s Requirements of the standard EPC contract, as well as all applicable permits and other project-specific requirements. Be prepared to perform a...

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Summary The Support Engineer typically interacts with customer technical staff, operation managers, service engineers and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers and local authorities. As there are ...

Run the production environment by monitoring availability and taking a holistic view of system health.Implement SRE frameworks and practices within the organization using the systems operations tool chain.Strong familiarity with web servers and load balancing technologies.Operational Excellence ensure systems availability, performance, efficiency, change management, monitoring, emergency response...

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT.Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The ...

Job Description:IEK is seeking an ICT Officer to support the secretariat in providing first-class application support and services to users, ensuring a properly secured and managed system environment. The ICT Officer will assist in technical support, system maintenance, and ensuring the smooth functioning of ICT systems.Responsibilities:Assist in the implementation of the Membership Information M...

We are and always have been about amazing global citizens taking action to change our world. Forty years ago, Chicago businessman Neal Ball recruited a volunteer relief team who deployed to the Thai-Cambodian border. Your Impact In this role as our Civil & Mechanical Engineer, you ll be responsible for civil design and calculations and will be our expert to discuss issues with lenders technical a...

JOB DESCRIPTION Reporting to the Engineering Lead Service Availability, the position holder will be tasked with monitoring & Observability and improving the operational aspects of all systems in scope within DIT. Drive automation and Dev-ops across the different domains. Foster service monitoring through proactive initiatives like AIOPs, machine learning among other available channels. RESPONSIBI...

Job Purpose/Summary:Reporting to the Technical Support Team Leader, the job holder is responsible for call technical support and troubleshooting guidance pertaining to Wide Area Network (WAN), Local Area Network (LAN), Internet, data, voice, mail and managed LAN services queries from customers satisfactorily within the defined scope and laid down standards processes & procedures within the Helpde...

Platform Architecture: Design and develop a scalable and extensible data analytics platform to support the organization's data-driven initiatives. Architect data pipelines, storage solutions, and analytics frameworks to handle large volumes of data efficiently.Data visualization - Creating visualizations such as charts, graphs, and dashboards to communicate insights effectively to stakeholders.Da...

Amazon Web Services (AWS) is the market leader and technology forerunner in the Cloud business. As a member of the AWS support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a cloud support engineer, you will...