it service desk training

POSITION SUMMARYAs part of the 2016 review of how to best meet the global safety and security needs of the CARE International (CI) Membership and the subsequent establishment of the CI Safety & Security Coordination Group (CI SSCG), it was agreed that the CI SSCG would develop an audit program for safety and security across the CI membership to provide assurance and oversight for CARE's Senior Le...

CARE International is a major humanitarian agency delivering emergency relief and long-term international development projects. POSITION SUMMARY As part of the 2016 review of how to best meet the global safety and security needs of the CARE International (CI) Membership and the subsequent establishment of the CI Safety & Security Coordination Group (CI SSCG), it was agreed that the CI SSCG would ...

Are you an experienced and passionate leader with a knack for problem-solving? Do you thrive in a fast-paced environment and possess excellent communication skills? If so, we have the perfect opportunity for you! Our company is currently seeking a highly motivated and skilled Service Desk Manager to join our team.Responsibilities:Lead and manage a team of service desk professionals, providing gui...

Workforce Africa is a HR solutions provider dedicated in the provision of Human Resource Management services across Africa. Our MISSION is to deliver Business Growth by leveraging on Talent. Summary The Senior Research Analyst is responsible for day-to-day client liaison in terms of queries and feedback. Input into proposals and research design. He/She will manage and oversee projects, ensuring t...

IFC a member of the World Bank Group is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2023, IFC committed a record US$43.7 billion to private companies and financial institutions in developing co...

The incumbents will undertake the ICT support assignments listed below.Play roles of First Line ICT Help Desk Analyst to provide resolution to ICT related problems to end users. S/he independently resolves most ICT support problems reported remotely or in person or through service management tools.Play role of Second Line ICT Help Desk Analysts, to provide solution to critical ICT problems by res...

Job Description How can you make a difference? Under UNICEF mandate for promoting the protection and survival of Children, Information Communication Technology (ICT) plays an integral part of supporting UNICEF business operations. ICT Support services have proved vital in the context of increased demand to support to staff hybrid office and teleworking, changing ICT applications and cloud environ...

How can you make a difference?Under UNICEF mandate for promoting the protection and survival of Children, Information Communication Technology (ICT) plays an integral part of supporting UNICEF business operations. ICT Support services have proved vital in the context of increased demand to support to staff hybrid office and teleworking, changing ICT applications and cloud environments. UNICEF Ken...

How can you make a difference? Under UNICEF mandate for promoting the protection and survival of Children, Information Communication Technology (ICT) plays an integral part of supporting UNICEF business operations. ICT Support services have proved vital in the context of increased demand to support to staff hybrid office and teleworking, changing ICT applications and cloud environments. UNICEF Ke...

UNICEF is the world s largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS How can you make a difference? Under UNICEF mandate for promoting the protection and survival of Children, Information Communication T...

Integrated Approach When a family in Lwala, Kenya, is affected by a HEALTH CHALLENGE, like HIV, they are simultaneously impacted by FINANCIAL INSTABILITY and EDUCATIONAL BARRIERS. Our communities are not looking for vertical solutions or silver bullets. They see the causes of poor health as complex and nuanced so do we. Job Summary Lwala seeks the service of an Operations& Admin assistant who wil...

Founded by a group of committed Kenyans, Lwala builds the capacity of rural communities to advance their own comprehensive well being. We support communities to design, implement, and evaluate solutions to their most pressing health challenges. Then, we build coalitions of communities, Health Workers, Government, and universities to generate evidence of impact and infuse these insights into the f...

Supervise the activities and the service levels of the Front Desk, Concierge/Porters.Monitors the Front Office employees to make sure all guests receive prompt and personal recognitionPromote the basic habits of smiling, greeting guests by name and thanking guests.Ensure that check-in procedures are strictly adhered to and that the correct guest details and charge-out details are obtained from ea...

Job Purpose/Mission?Responsible for assisting the Front Office Manager in leading and managing all sections of the Front Office Department in order to ensure the highest standards by ensuring that Team Members are prepared and well-informed to deliver to Guests an exceptional experience from check-in through check-out. The Duty Manager is also responsible for managing the first and last impressio...

Job Description Job Purpose/Mission Responsible for assisting the Front Office Manager in leading and managing all sections of the Front Office Department in order to ensure the highest standards by ensuring that Team Members are prepared and well-informed to deliver to Guests an exceptional experience from check-in through check-out. The Duty Manager is also responsible for managing the first an...

New user s administration, training on the use of ERP and release of ICT Resources, e.g. Laptops.Installation & configuration of computer hardware, operating systems, and applications. Ensure the Helpline systems are running smoothly and ensuring that users get the maximum benefit from them.Maintenance and monitoring of computer networks and systems by diagnosing and solving reported faults promp...

Digital Health Intern Department: Digital Health Location: Kenya Nairobi About Us Living Goods (LG) is a leading non-profit organization innovatively transforming the health of vulnerable communities. Living Goods leverages a powerful combination of catalytic technology, high-impact training, and quality treatments that empower government community health workers (CHWs) to deliver quality care to...

Sales Support & AdministrationAssist in executing sales strategies and maintaining structured client and partner databases.Schedule meetings, coordinate the Director's travel scheduleDraft and prepare sales-related documents, including presentations, proposals, and reports.Able to work with travel agents to provide detailed and focused quotes for arriving guestsAssists in the processing of yearly...

La Beila Hotel in Meru County is an intimate establishment that encapsulates luxury, elegance and tranquility. Our amenities include an exceptional dining restaurant, a classic bar, tastefully finished rooms and fast Wi-Fi. These are complemented by exquisitely rich décor with antique furniture and art. La Beila Hotel Meru provides a friendly atmosphere coupled with impeccable service and complem...

One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Job Purpose/Mission Responsible for assisting the Front Office Manager in leading and managing all sections of the Front Office Department in order to ensure the highest standards by ensuring that Team Members are prepared and well-info...

Job Description The Catholic University of Eastern Africa (CUEA), like most other universities, started in a modest way. It commenced as a graduate school of theology known as the Catholic Higher Institute of Eastern Africa (CHIEA). The Institute (CHIEA) was founded in 1984 by the regional ecclesiastical authority known as the Association of Member Episcopal Conferences of Eastern Africa (AMECEA)...

AGRA is an alliance led by Africans with roots in farming communities across the continent. We understand that African farmers need uniquely African solutions designed to meet their specific environmental and agricultural needs so they can sustainably boost production and gain access to rapidly growing agriculture markets.\ Summary We are looking for people who are passionate about Africa to join...

Minimum RequirementsBSc Degree in Computer Science/IT or equivalent from a recognzied institution;Must be CCNA certified or equivalent certification;At least (3) years working experience in a busy and large enviornment;Sharp troubleshooting skills of networks, computer, printers and software related issues;Good documentation skills of all issues reported at the ICT Helpdesk.Job ResponsibilitiesCo...

Reference Number: HIHEA/02-2024/HR Location of project: Nairobi Type of contract: Consultancy Period of implementation: 30 days Selection Type Firm About Hand in Hand Eastern Africa Hand in Hand Eastern Africa (HiH EA) is a Non-Governmental Organization (NGO) registered in Kenya and is part of the Hand in Hand global network with the shared goal of poverty alleviation. HiH EA's mission is to faci...