A 43-room beautiful boutique hotel in a wonderful location that started operations in Milimani Area,Agha Khan road ,opposite Police line on 1st January 2018.It is under the umbrella of BEDROCK HOLDINGS LTD Summary We are seeking a dynamic leader to join our fast-paced hotel team as the Operations Manager. The Operations Manager will be responsible for overseeing the general hotel operations, qual...
DEPARTMENT: MANAGEMENT & ADMINISTRATIONREPORTS TO: DIRECTORRESPONSIBILITIES:Oversee Operations: Manage all facets of hotel operations including daily activities, guest services, food and beverage, and maintenance.Revenue Optimization: Develop and execute strategies to enhance occupancy rates, revenue, and overall profitability.Customer Service Excellence: Uphold high standards of customer service...
Operations Manager (Training Institute)
What does the role require?We are looking for highly effective Operations Managers who love coaching and inspiring their team of EAs to set ambitious goals, create long-lasting relationships, and ultimately help our clients to live their best lives whilst living life to the full as well. Do you have experience in effectively managing teams and are inspired by the following?Building trust;Actively...
Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client a Training and Consulting company that focuses on performance improvement for organizations is seeking to hire a to be based in Nairobi, Kenya. The successful candid...
At Siaya County Club, we excel in versatile hospitality, meeting diverse needs with our array of services in food, drinks, accommodation, and conferences. Our focus lies in seamlessly blending business and leisure, offering an environment where productivity meets relaxation DEPARTMENT: MANAGEMENT & ADMINISTRATION REPORTS TO: DIRECTOR RESPONSIBILITIES: Oversee Operations: Manage all facets of hote...
JUMIA is an e-commerce startup with an aim to mimic Amazon s success by delivering a wide range of items, from toys to generators across the African continent. Shortly after the startup of the business in Nigeria, JUMIA launched warehouses in four other growing countries which include: Egypt, Morocco, Kenya and Cote d'Ivoire.Key Responsibilities Review current customer service processes and colla...
Key ResponsibilitiesReview current customer service processes and collaborate with senior management to decide how existing processes could be improved.Work with new hires to train them on the company's customer service procedures and policies.Implement new training techniques and apply learning structures to training sessions to maximize the benefit of training sessions for new and existing empl...
About DalbergWe are a global group working to build a more inclusive and sustainable world where all people, everywhere, can reach their fullest potential. We partner with and serve communities, governments, and companies throughout the world, providing an innovative mix of advisory, implementation, research, analytics, and design services. Today's complex global problems require new solutions. C...
JUMIA is an e-commerce startup with an aim to mimic Amazon s success by delivering a wide range of items, from toys to generators across the African continent. Shortly after the startup of the business in Nigeria, JUMIA launched warehouses in four other growing countries which include: Egypt, Morocco, Kenya and Cote d Ivoire. Key Responsibilities Review current customer service processes and coll...
Job Description Key Responsibilities Demonstrate strong self-leadership by effectively planning and executing responsibilities. Develop and lead high-performance teams focused on mutual success. Establish challenging performance objectives with the CEO and provide regular, honest feedback to direct reports. Model effective operational practices for high levels of excellence. Ensure compliance wit...
Key ResponsibilitiesDemonstrate strong self-leadership by effectively planning and executing responsibilities.Develop and lead high-performance teams focused on mutual success.Establish challenging performance objectives with the CEO and provide regular, honest feedback to direct reports.Model effective operational practices for high levels of excellence.Ensure compliance with policies and proced...
Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. Key Responsibilities Demonstrate strong self-leadership by effectively planning and executing responsibilities. Develop and lead high-performanc...
YOUR MISSIONWe are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer Service helps Clients, Glovers and Partners through different channels (chat, email and phone) to solve their issues and to ensure they have an excellent experience with Glovo.THE JOURNEYBe responsible for the effective operation of Customer Service hubs providing service to ...
YOUR MISSION We are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer Service helps Clients, Glovers and Partners through different channels (chat, email and phone) to solve their issues and to ensure they have an excellent experience with Glovo. THE JOURNEY Be responsible for the effective operation of Customer Service hubs providing service ...
Glovo is a Spanish start-up founded in Barcelona in 2015. It is an on-demand courier service that purchases, picks up, and delivers products ordered through its mobile app. 1 It aspires to be a multi-category lifestyle app with food delivery being the most popular offering YOUR MISSION We are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer S...
VisionFund's work seeks to end intergenerational poverty through financial products and services. We're about the long-term change that ensures children can break free of the poverty cycle, for good.By supporting people and communities living in poverty to develop and grow their livelihoods, VisionFund is catalysing sustainable economic growth to break the cycle of poverty, so that children can r...
Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. Key Responsibilities: Oversee and support staff with all administrative procedures. Managing day to day office basics. Managing clients and moni...
About the Role: This role includes performing information and data quality reviews and creating and maintaining standard work processes. Quality reviews and checks will be based on the organization's standards, as well as any applicable methodologies, especially within the Carbon environment. In addition, the person to fill this role will be at the forefront of ensuring the organization meets its...
About the Role:This role includes performing information and data quality reviews and creating and maintaining standard work processes. Quality reviews and checks will be based on the organization's standards, as well as any applicable methodologies, especially within the Carbon environment.In addition, the person to fill this role will be at the forefront of ensuring the organization meets its g...
Most importantly we are growing a business that has a strong vision and mission and we remain focused on bringing onboard people who are first and foremost team players and have a solid strength of character. We have also tried and tested learning and support programs that help our team at Athena grow and perform at their best. We truly believe that with the right guidance and coaching, anything ...
Job Title: Human Resource Operations Associate Reporting to: Lead Human Resource Consultant Department: Administration Location: Nairobi Salary: Kshs 50,000 70,000 Main Duties: Our client is a manufacturing firm seeking to hire a highly organized and detail-oriented individual to join the team as a Human Resource Operations Associate. The ideal candidate will be responsible for overseeing various...
Major ResponsibilitiesManagement of French-speaking MFIs in AfricaSupervise jointly with the MFI board the MFI CEOs.Sit on MFI boards to represent VFI and to ensure effective two-way communication and ensure each is well-operating boards and in compliance with local laws, regulatory requirements and WV/VFI policies, procedures and directives.Provide leadership that ensures impact on children rema...
Reporting to : Lead Human Resource Consultant,Department : Administration,Salary : Kshs 50,000 70,000 Kshs, Main Duties: Our client is a manufacturing firm seeking to hire a highly organized and detail-oriented individual to join the team as a Human Resource Operations Associate. The ideal candidate will be responsible for overseeing various aspects of HR operations, including recruitment, staff ...
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