The Role We're seeking a Dispatch Quality Assurance Analyst with a sharp eye for detail, to monitor dispatch calls and ensure high customer care, empathy, and active listening standards. This role requires adept data input skills and the ability to derive insights from reports. You will: Review all incoming emergency calls Assess the quality of interactions against predefined criteria, ensuring a...
Flare was born from the recognized need of private and public providers to better serve their consituencies. In areas underserved by public emergency infastructure, Flare tools help you provide the best care most efficiently. The Role We re seeking a Dispatch Quality Assurance Analyst with a sharp eye for detail, to monitor dispatch calls and ensure high customer care, empathy, and active listeni...
PURPOSE: Responsible for ensuring that the internal audit function operates effectively and efficiently within the set International Professional Practices Framework (IPPF) standards and best practices. The role holder will oversee the quality assurance and improvement program for the internal audit department, providing guidance and support to ensure compliance with regulatory requirements and o...
Duties and ResponsibilitiesService delivery ensuring all aspects pertaining the teaching services have been checked and streamlined in compliance to the international standards.Quality put in place quality assessment parameters and quality assurance to ensure we give the clients highest possible quality.Customer care ensure all customers concerns are addressed in a timely fashion.Customer support...
CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi PURPOSE: Responsible for ensuring that the internal audit function operates effectively and efficiently within the set International Professional Practices Framework (IPPF) standards and best practices. The role holder will oversee the ...
The Director, Internal Audit and Risk assurance is responsible to the Audit & Risk Committee functionally and administratively to the Executive Director for: -Managing the core functions of the Internal Audit and Risk DepartmentCoordinating implementation of the vision, mission, set goals and objectives of the Authority;Coordinating the preparation of respective board papers;Oversees the developm...
PURPOSE:Responsible for ensuring that the internal audit function operates effectively and efficiently within the set International Professional Practices Framework (IPPF) standards and best practices. The role holder will oversee the quality assurance and improvement program for the internal audit department, providing guidance and support to ensure compliance with regulatory requirements and or...
The insurance industry is a highly regulated industry and hence the position of the Financial Manager is critical in meeting the requirements of the Regulator. The Financial Manager holds the responsibility of managing and overseeing the financial operations of the company. This encompasses and ensuring precision in financial reporting, upholding adherence to regulatory requirements, and offering...
The insurance industry is a highly regulated industry and hence the position of the Financial Manager is critical in meeting the requirements of the Regulator. The Financial Manager holds the responsibility of managing and overseeing the financial operations of the company. This encompasses and ensuring precision in financial reporting, upholding adherence to regulatory requirements, and offering...
Support the QA lead in the onboarding of new staffSupport the QA lead in preparing training materialsStand in for QA lead in their absenceOwning the QA process to support the delivery of good customer experience and uphold brand valuesMonitor live calls using the dialer system to ensure collection best practices are upheldFormulate/seek updates on the standard QA form to meet changing negotiation...
Job Reference: ACA/ DIAR/2(1 POST): Basic Salary - KSHS 180,093 - 5 -Year Contract, Renewable Once.Job SpecificationsThe Director, Internal Audit and Risk assurance is responsible to the Audit & Risk Committee functionally and administratively to the Executive Director for: -Managing the core functions of the Internal Audit and Risk DepartmentCoordinating implementation of the vision, mission, se...
In the beginning: it was a quiet day in 1992, seven shareholders got together and formed Tausi Assurance Company limited. The Company opened its doors quietly but confidently for business in 1993 in Westlands, with a Paid up capital of Kshs 20million and a staff of nine. Summary The insurance industry is a highly regulated industry and hence the position of the Financial Manager is critical in me...
Ensure that software products meet or exceed established quality standards and user expectations. Work closely with software developers, product managers, and other stakeholders to identify issues and opportunities for improvement, and implement effective testing and quality assurance practices to achieve optimal results.
At least 5 years of progressive and relevant experience in food industry. At least 2 years work experience in a similar position in a busy food industry. Slaughterhouse or meat processing industry experience preferred.
ResponsibilitiesSupport the QA lead in the onboarding of new staffSupport the QA lead in preparing training materialsStand in for QA lead in their absenceOwning the QA process to support the delivery of good customer experience and uphold brand valuesMonitor live calls using the dialer system to ensure collection best practices are upheldFormulate/seek updates on the standard QA form to meet chan...
Reeds Africa consult (RAC) offers a broad scale of Human resource services designed to provide professional supports for the growing needs of today s corporate organizations. Responsibilities Support the QA lead in the onboarding of new staff Support the QA lead in preparing training materials Stand in for QA lead in their absence Owning the QA process to support the delivery of good customer exp...
Role ContextReporting to the Finance Manager, the job holder will support in processing payments, accounts reconciliations, journal entries and other accounting tasks as assigned from time to time. Principal AccountabilitiesTo review payment transactions to ensure that they are properly and adequately recorded, and that the supporting documentation is complete, valid and authentic. To ensure that...
Quality Standards Development: Develop and implement quality assurance standards and systems for garment and fabric quality, including setting benchmarks for fabric printing.Process Establishment: Design and establish quality inspection and assurance processes,ensuring alignment with international quality standards.Team Building: Recruit, train, and lead a team of quality assurance professionals,...
Kenindia Insurance Ltd, was established as merger of Indian Insurance Companies operating in Kenya to form a vibrant joint venture with moral and financial support from leading local business elite on 6th December 1978. Kenindia Assurance Company Limited is currently seeking to employ competent personnel to fill the following vacant positions: 1. Legal Clerk Click Here to Read Job Details & Apply...
Quality Assurance Assistant
To review payment transactions to ensure that they are properly and adequately recorded, and that the supporting documentation is complete, valid and authentic. To ensure that all the statutory deductions and utility payments are processed and submitted in an accurate, complete, and timely manner To review Journal entries to ensure they are properly processed and recorded in the general Ledger To...
Senior Quality Assurance Assistant
Job PurposeThe Head of Quality Assurance will spearhead establishing and implementing quality assurance standards and processes for Vivo Fashion Group. This role encompasses overseeing garment quality from production to final delivery, the quality of fabric printing, and comprehensive fabric quality inspection. The individual will be instrumental in developing processes, setting quality benchmark...
Develop and implement quality assurance policies and procedures to ensure compliance with regulatory requirements and industry standards.Ability to handle large data sets, interpret and analyze the data.Establish quality metrics and KPIs to measure the effectiveness of quality assurance processes and identify areas for improvement.Conduct bi-weekly sample collection to assess water quality and id...
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