Institute of customer experience management

The Kenya Institute of Management (KIM) is a membership based non-profit making professional management organization committed to the promotion of excellence and integrity in the practice of management. Key Responsibilities Market and sell open training, consultancies and in-house trainings for the SME department to both potential and existing clients. Initiate client/prospect meetings for new sa...

Job ObjectiveReporting to the Administration Manager, the successful candidate will play a crucial role in building and maintaining positive relationships with stakeholders, enhancing the College's reputation, implementing effective communication strategies, branding and social media management.Duties and Responsibilities:Cultivate and maintain strong relationships with key stakeholders, includin...

Key ResponsibilitiesEnsure timely update and maintain up to date membership database and members directory as per the communication received from the members.Recruitment of new members both individual and corporate.Assist in the creation and development of membership and marketing material e.g. letters,new member welcome packs, newsletters, communications, member questionnaires and brochures.Ensu...

The Kenya Institute of Management (KIM) is a membership based non-profit making professional management organization committed to the promotion of excellence and integrity in the practice of management. Key Responsibilities Ensure timely update and maintain up to date membership database and members directory as per the communication received from the members. Recruitment of new members both indi...

Incorporated on 19 March 1999 under companies Act (Cap 486) Nairobi Institute of Business Studies (NIBS) is a reputable private tertiary training institution. It is a registered institution of higher learning by the Ministry of Higher Education, Science and Technology (MOHEST), to train in Certificate, Diploma and Advanced Diploma Programmes in Business Studies, Accountancy, Information Technolog...

Job Purpose: The role holder is responsible for the day-to-day management of compensation and benefits activities in the HR Department. He/ She will be responsible for processing payroll, staff benefits, and ensuring seamless operational execution to deliver outstanding customer experience. Key Duties and Responsibilities: Strategic Responsibilities Contribute, as a member of the HR Department s ...

Job Purpose: The role holder will be responsible for driving initiatives to enhance employee satisfaction, retention, and productivity. He/She will play a significant role in executing the bank's employee engagement strategy and promoting a positive workplace culture. Key Duties and Responsibilities: Support management in developing and executing the Bank's employee engagement strategy, ensuring ...

Job Description Job Purpose: The role holder is responsible for the day-to-day management of compensation and benefits activities in the HR Department. He/ She will be responsible for processing payroll, staff benefits, and ensuring seamless operational execution to deliver outstanding customer experience. Key Duties and Responsibilities: Strategic Responsibilities Contribute, as a member of the ...

Job Description Job Purpose: The role holder will be responsible for driving initiatives to enhance employee satisfaction, retention, and productivity. He/She will play a significant role in executing the bank's employee engagement strategy and promoting a positive workplace culture. Key Duties and Responsibilities: Support management in developing and executing the Bank's employee engagement str...

Job Purpose: The job holder will be responsible for the development and execution of the recruitment plan and management of the recruitment process. The role holder will oversee the recruitment plans in terms of sourcing, screening, interviewing, selection, and onboarding the right talent that matches dynamic business needs while ensuring optimal staffing levels as per the various business units ...

Job Purpose: The job holder will be responsible for the implementation of the recruitment plan and support in the management of the end-to-end resourcing processes to ensure efficient and effective execution of the Bank s talent acquisition strategies. Working closely with the Manager, Planning and Resourcing, the role holder will also contribute to the development of resourcing policies and proc...

Job Description Job Purpose: The job holder will be responsible for the development and execution of the recruitment plan and management of the recruitment process. The role holder will oversee the recruitment plans in terms of sourcing, screening, interviewing, selection, and onboarding the right talent that matches dynamic business needs while ensuring optimal staffing levels as per the various...

Job Description Job Purpose: The job holder will be responsible for the implementation of the recruitment plan and support in the management of the end-to-end resourcing processes to ensure efficient and effective execution of the Bank s talent acquisition strategies. Working closely with the Manager, Planning and Resourcing, the role holder will also contribute to the development of resourcing p...

Job Purpose:The role holder is responsible for the day-to-day management of compensation and benefits activities in the HR Department. He/ She will be responsible for processing payroll, staff benefits, and ensuring seamless operational execution to deliver outstanding customer experience.Key Duties and Responsibilities:Strategic ResponsibilitiesContribute, as a member of the HR Department's mana...

IntroductionAga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is the first hospital in East Africa to be accredited by the Joint Commission International from the USA. The University Hospital has been providing high-quality care for the people of East Africa and beyond for over 60 years. Applicati...

Job Purpose:Formulation of short and long-term strategies; managing hospitality services programmes, environmental programmes and safety activities to ensure compliance with legal requirements. In addition, ensuring an accessible and safe environment for the patients, visitors, faculty and staff at the Aga Khan University, Nairobi; providing expert advice to the Aga Khan Hospitals in East Africa....

Job Purpose: Formulation of short and long-term strategies; managing hospitality services programmes, environmental programmes and safety activities to ensure compliance with legal requirements. In addition, ensuring an accessible and safe environment for the patients, visitors, faculty and staff at the Aga Khan University, Nairobi; providing expert advice to the Aga Khan Hospitals in East Africa...

Job Purpose The Senior Manager, Talent & Leadership Development will be responsible for the talent and leadership development strategy in the Bank employing sound development practices, talent management principles, and employee engagement strategies. Key Duties and Responsibilities Strategic Responsibilities Actively participate in the development, implementation, and execution of the Talent str...

Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Job Purpose: Formulation of short and long-term strategies; managing hospitali...

The Central Bank of Kenya is a public institution established under Article 231 of the Constitution of Kenya, 2010. The Bank is responsible for formulating monetary policy to achieve and maintain price stability and issuing currency Job Purpose The Senior Manager, Talent & Leadership Development will be responsible for the talent and leadership development strategy in the Bank employing sound dev...

Key Responsibilities Formulate and execute of marketing plans in liaison with Unit Managers and other Functional Heads. Timely development, processing and dispatch of marketing materials such as brochures, flyers, posters and cards to the user units. Generate live leads and make follow ups to be able to convert them into business Implement Institute s marketing policy at the user Unit to ensure t...

This position acts as the first point of contact for all members and prospective members, taking enquiries via multiple communication channels, providing a high level of customer service, and updating the database accordingly. Key Responsibilities Ensure timely update and maintain up to date membership database and members directory as per the communication received from the members. Recruitment ...

The job holder is responsible for increasing income and revenue by managing, negotiating, and meeting clients needs, generating leads, and qualifying prospects for SMEs in the areas of open training, in-house training, and general consultancies. Key Responsibilities Market and sell open training, consultancies and in-house trainings for the SME department to both potential and existing clients. I...

Job Summary: The Internal Auditor will be mandated to provide the Institute with independent, objective assurance and consulting services to add value to and improve operations. The directorate also helps the Institute to accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of its risk management, control and governance processes. Job ...