QualificationEducation and ExperienceMust have:Bachelor's degree Communication/Marketing/Public relations or in any other related area of specializationOne (1) year experience in a customer support roleMust be Computer Literate.;ORHigher National Diploma in relevant area of specialization2 years' experience in Grade 7 at MKU or at a similar position in a recognized academic institution.Previous e...
Job Description Qualification Education and Experience Must have: Bachelor s degree Communication/Marketing/Public relations or in any other related area of specialization One (1) year experience in a customer support role Must be Computer Literate.; OR Higher National Diploma in relevant area of specialization 2 years experience in Grade 7 at MKU or at a similar position in a recognized academic...
Qualification Education and Experience Must have: Bachelor s degree Communication/Marketing/Public relations or in any other related area of specialization One (1) year experience in a customer support role Must be Computer Literate.; OR Higher National Diploma in relevant area of specialization 2 years experience in Grade 7 at MKU or at a similar position in a recognized academic institution. Pr...
United Nations and regional organizations; provides administrative and other support services to the United Nations Environment Programme (UNEP) and the United Nations Human Settlements Programme (UN-Habitat); provides joint and common services to other organizations of the United Nations system in Kenya, as applicable; and manages and implements the programmes of administration, conference servi...
United Nations and regional organizations; provides administrative and other support services to the United Nations Environment Programme (UNEP) and the United Nations Human Settlements Programme (UN-Habitat); provides joint and common services to other organizations of the United Nations system in Kenya, as applicable; and manages and implements the programmes of administration, conference servi...
Mount Kenya University (MKU) is a fully fledged chartered university committed to a broad-based, wholistic and inclusive system of education. It has an overall goal of promoting human resource development for society s progressive good. Key responsibilities also include Duties and responsibilities: Managing large amounts of inbound calls in a timely manner Following current procedures when transf...
Mount Kenya University (MKU) is a chartered and ISO 9001:2015 certified University committed to a broad-based, holistic and inclusive system of education. The University is a member of the Inter-University Council of East Africa as well as the Association of Commonwealth Universities. MKU is largely known for its dynamic, comprehensive and thorough academic and vocational training system as well ...
Title and SummarySpecialist, Product Management - Cross Border ServicesThe Specialist, Product Management, Network Partnerships Cross Border Payments will assist in the management of the Mastercard Cross Border Services (MA XBS) partner network, comprising of banks, non-bank financial institutions (NBFIs) and Telcos in Eastern Africa. Assist in managing existing direct and indirect connections wi...
Mastercard is a leading global payments & technology company that connects consumers, businesses, merchants, issuers & governments around the world. Title and Summary Specialist, Product Management - Cross Border Services The Specialist, Product Management, Network Partnerships Cross Border Payments will assist in the management of the Mastercard Cross Border Services (MA XBS) partner network, co...
Mastercard is a leading global payments & technology company that connects consumers, businesses, merchants, issuers & governments around the world. Title and Summary Specialist, Product Management Cross Border Services The Specialist, Product Management, Network Partnerships Cross Border Payments will assist in the management of the Mastercard Cross Border Services (MA XBS) partner network, comp...
Strategy:Develop and execute strategic plans for the enhancement and optimization of Jubilee Holdings CRM & Microsoft Dynamics applications.Align CRM initiatives with business goals and objectives, driving operational efficiency and customer satisfaction.Evaluate CRM system performance and identify opportunities for continuous improvement and innovation.Collaborate with stakeholders to define pro...
About DRCThe Danish Refugee Council (DRC), founded in Denmark in 1956, is Denmark's largest and the world's leading non-profit, independent, rights-based refugee organisation. Our vision is to assist communities affected by displacement, protecting themfrom harm, safeguarding their legal rights, and empowering them towards a better future.DRC East Africa & Great Lakes (EAGL) operates in Burundi, ...
Administrative Support to Executive DirectorProactively manage the Executive Director s calendar, prioritizing and scheduling appointments with key partners (Donors, Local Partners, Board Directors, etc). meetings, and travel arrangements to optimize the Executive Director time, ensuring a strategic allocation of resources to high-impact activities.In collaboration with the Regional Advocacy and ...
Overall purpose of the roleReporting directly to the Regional Advocacy and Communications Manager, the Executive Support Specialist is part of the Regional Advocacy and Communications Unit and will provide high-level support to the Executive Director, Senior Management Team and Senior Leadership Team.ResponsibilitiesAdministrative Support to Executive DirectorProactively manage the Executive Dire...
Job Ref. No. JLIL209Role PurposeThe CRM Expert overall role is to ensure optimal availability, configuration, and utilization of Jubilee Insurance systemapplications in a manner that meets the internal customers' requirements, creates efficient and business supporting solutions whilst maintaining relationships with vendors, users, and key stakeholders by applying best practice project management ...
Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No. JLIL209 Role Purpose The CRM Expert overall role is to ensure optimal a...
Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job Ref. No. JLIL209 Role Purpose The CRM Expert overall role is to ensure optimal av...
The End User Services Sales Administrator is responsible for supporting account executives, practice sales, and customers, and performing as a Subject Matter Expert on a wide variety of Microsoft and Mimecast Products and Licensing. The Software Licensing Specialist must initiate and manage all phases of the software licensing process and offer pricing, conduct the software license review engagem...
He/She partners closely with internal and external stakeholders to collect feedback & information, create journey maps & standard operating procedures that provide insights to client needs, drive improvement of client experience, and create operational efficiencies. The CX Specialist creates high value journeys and initiatives for our Crew and Clients Experience Journey as they interact with our ...
The End User Services Sales Administrator is responsible for supporting account executives, practice sales, and customers, and performing as a Subject Matter Expert on a wide variety of Microsoft and Mimecast Products and Licensing.The Software Licensing Specialist must initiate and manage all phases of the software licensing process and offer pricing, conduct the software license review engageme...
He/She partners closely with internal and external stakeholders to collect feedback & information, create journey maps & standard operating procedures that provide insights to client needs, drive improvement of client experience, and create operational efficiencies.The CX Specialist creates high value journeys and initiatives for our Crew and Clients Experience Journey as they interact with our g...
NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure ...
iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. Position Summary The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...
Job DescriptionJob PurposeTo create, monitor and review Procurement contracts and the procure-to-pay system catalogues, web forms and other materials to enable the effective and digital procurement of Goods and/or Services and maintenance of contracts.Key Deliverables Catalogue and Webforms Management in Coupa SystemAnalyse and monitor the procure-to-pay system catalogues and web form utilisation...
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