ict service manager jobs

Our history dates back to 1986 when we were incorporated under the brand name, Credit Kenya Limited and commenced operations the same year as a financial institution. Later in 1995, we upgraded to a fully-fledged commercial bank and changed our brand name to Credit Bank Limited (CBL). The Bank currently has sixteen branches dotted across the country. In Nairobi, we have five branches in City Cent...

Manager ICT Service Management at I&M Bank

Overall Responsibility The ICT Manager position is responsible for overseeing the management of ICT infrastructure, systems, and resources in the Nairobi Regional delegation. They are responsible for managing ICT activities and services in medium-sized operations, in accordance with the regional delegation s ICT strategies. The work may involve streamlining and enhancing infrastructure, implement...

Job Purpose We are seeking a highly motivated and detail-oriented individual to join our team as a Business Analyst. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a deep understanding of both business processes and IT solutions. As a Business Analyst, you will collaborate with project sponsors, stakeholders, and project teams to gather, analyze,...

Job Purpose The Process Analyst is responsible for leading Process Reengineering initiatives across the Group. Specialized in analysis of business processes and workflows. The role works with business and projects to identify areas where complex business processes and performance can be developed or improved. It leverages BPM and Lean Six Sigma techniques, concepts, and tools to proactively assis...

REPORTING TO: AccountantCONTRACT DURATION: 5 MonthsPURPOSE OF THE JOB:The job holder will be responsible for providing Customer Care and IT support to the Kimisitu Investment Co. PLC office and ensuring effective co ordination of customer service and IT functions as required for effective operation of the business.MAIN DUTIES AND RESPONSIBILITIES:Customer ServiceCommunicate courteously with custo...

UNHCR was created in 1950, during the aftermath of the Second World War, to help millions of Europeans who had fled or lost their homes. We had three years to complete our work and then disband. Today, over 65 years later, our organization is still hard at work, protecting and assisting refugees around the world. About Job The Senior IT Assistant will work under the direct supervision of a Senior...

Responsibilities: Manage, control, and evaluate ICT systems, ERP s, infrastructure, and ICT staff. Design, develop, implement and coordinate systems, policies and procedures. Installation, configuration, and monitoring of IT infrastructure, structured cabling, active IT/Network, and audio-visual and security systems. Support end-users and ensure 100% uptime of networks, infrastructure, and system...

Manage and coordinate ICT support activities within the defined Area of Responsibility (AoR).Implement an IT asset inventory management for tracking and monitoring assets.Manage the stocks of spare parts, ICT consumables, and equipment effectively.Enhance accountability and productivity through streamlined repair work and supply management.Contribute the development of regional delegation ICT str...

The Corporate Services Team is a centralized team that aims to improve efficiency, effectiveness, and quality control across the management of AATF grants and business operations. The primary goal of this team is to align capacity and capabilities while driving efficiencies by establishing consistent, high-quality standards and best practices for improved budgeting, grants and contracts managemen...

Providing leadership and coordinating the development and implementation of ICT strategies, policies, and procedures in the Department;Providing leadership in the formulation and implementation of ICT strategies;Ensuring adherence to ICT policies, procedures, and standards;Undertaking a periodic review of ICT systems projects and recommending improvements;Establishing mechanisms for disaster reco...

Key Roles and Responsibilities: Stakeholder engagement Internal: Client Success, Support Services Function, GDC Service Operations, Client Managers, Project Management, Service Operations Manager, Technical Services Business Units Managers, Finance and GBS Function. External: Clients, suppliers and/ or vendors. Relationship Management Identifies the communications needs of each stakeholder group ...

Overall ResponsibilityThe ICT Manager position is responsible for overseeing the management of ICT infrastructure, systems, and resources in the Nairobi Regional delegation. They are responsible for managing ICT activities and services in medium-sized operations, in accordance with the regional delegation's ICT strategies. The work may involve streamlining and enhancing infrastructure, implementi...

The Program Technology and Infrastructure Lead/ Manager will establish strategy and manage the organisation s IT infrastructure, with a focus on system administration, maintenance, and networking. Furthermore, the incumbent will manage databases and security, as well as develop software to support internal and external customers. He or she will be responsible for installing, maintaining, and supp...

Key Responsibilities:Leverage expertise in emerging technologies (e.g. virtualization, cloud computing, etc.), benchmarks and architecture as well as broader business strategies to define and drive the appropriate network infrastructure strategy (data centres networks, WAN/LAN, firewalls, voice) for the region across multiple countries.Identify, define, and lead the implementation of network infr...

Job PurposeWe are seeking a highly motivated and detail-oriented individual to join our team as a Business Analyst. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a deep understanding of both business processes and IT solutions. As a Business Analyst, you will collaborate with project sponsors, stakeholders, and project teams to gather, analyze, ...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capita...

Established in 1863, the ICRC operates worldwide, helping people affected by conflict and armed violence and promoting the laws that protect victims of war. An independent and neutral organization, its mandate stems essentially from the Geneva Conventions of 1949. We are based in Geneva, Switzerland, and employ some 14,500 people in more than 80 countries. The ICRC is funded mainly by voluntary d...

The Program Technology and Infrastructure Lead/ Manager will establish strategy and manage the organisation's IT infrastructure, with a focus on system administration, maintenance, and networking. Furthermore, the incumbent will manage databases and security, as well as develop software to support internal and external customers. He or she will be responsible for installing, maintaining, and supp...

Job PurposeThe Process Analyst is responsible for leading Process Reengineering initiatives across the Group.Specialized in analysis of business processes and workflows. The role works with business and projects to identify areas where complex business processes and performance can be developed or improved. It leverages BPM and Lean Six Sigma techniques, concepts, and tools to proactively assist ...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. Key Responsibilities: Leverage expertise in emerg...

Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. Job Purpose We are seeking a highly motivated and detail-oriented individual to join our team as a Business Analyst. The ideal candidate will possess strong analytical skill...

Equity Bank Limited (The "Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Ken...

The Corporate Services Team is a centralized team that aims to improve efficiency, effectiveness, and quality control across the management of AATF grants and business operations. The primary goal of this team is to align capacity and capabilities while driving efficiencies by establishing consistent, high-quality standards and best practices for improved budgeting, grants and contracts managemen...