Ict service delivery manager

Job Purpose The Process Analyst is responsible for leading Process Reengineering initiatives across the Group. Specialized in analysis of business processes and workflows. The role works with business and projects to identify areas where complex business processes and performance can be developed or improved. It leverages BPM and Lean Six Sigma techniques, concepts, and tools to proactively assis...

Key Roles and Responsibilities: Stakeholder engagement Internal: Client Success, Support Services Function, GDC Service Operations, Client Managers, Project Management, Service Operations Manager, Technical Services Business Units Managers, Finance and GBS Function. External: Clients, suppliers and/ or vendors. Relationship Management Identifies the communications needs of each stakeholder group ...

Job Description Key Roles and Responsibilities: Stakeholder engagement Internal: Client Success, Support Services Function, GDC Service Operations, Client Managers, Project Management, Service Operations Manager, Technical Services Business Units Managers, Finance and GBS Function. External: Clients, suppliers and/ or vendors. Relationship Management Identifies the communications needs of each st...

Key Roles and Responsibilities:Stakeholder engagementInternal: Client Success, Support Services Function, GDC Service Operations, Client Managers, Project Management, Service Operations Manager, Technical Services Business Units Managers, Finance and GBS Function.External: Clients, suppliers and/ or vendors.Relationship ManagementIdentifies the communications needs of each stakeholder group in co...

Our history dates back to 1986 when we were incorporated under the brand name, Credit Kenya Limited and commenced operations the same year as a financial institution. Later in 1995, we upgraded to a fully-fledged commercial bank and changed our brand name to Credit Bank Limited (CBL). The Bank currently has sixteen branches dotted across the country. In Nairobi, we have five branches in City Cent...

Key Responsibilities:Leverage expertise in emerging technologies (e.g. virtualization, cloud computing, etc.), benchmarks and architecture as well as broader business strategies to define and drive the appropriate network infrastructure strategy (data centres networks, WAN/LAN, firewalls, voice) for the region across multiple countries.Identify, define, and lead the implementation of network infr...

Overall Responsibility The ICT Manager position is responsible for overseeing the management of ICT infrastructure, systems, and resources in the Nairobi Regional delegation. They are responsible for managing ICT activities and services in medium-sized operations, in accordance with the regional delegation s ICT strategies. The work may involve streamlining and enhancing infrastructure, implement...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capita...

VisionFund's work seeks to end intergenerational poverty through financial products and services. We're about the long-term change that ensures children can break free of the poverty cycle, for good.By supporting people and communities living in poverty to develop and grow their livelihoods, VisionFund is catalysing sustainable economic growth to break the cycle of poverty, so that children can r...

Job PurposeThe Process Analyst is responsible for leading Process Reengineering initiatives across the Group.Specialized in analysis of business processes and workflows. The role works with business and projects to identify areas where complex business processes and performance can be developed or improved. It leverages BPM and Lean Six Sigma techniques, concepts, and tools to proactively assist ...

Manage and coordinate ICT support activities within the defined Area of Responsibility (AoR).Implement an IT asset inventory management for tracking and monitoring assets.Manage the stocks of spare parts, ICT consumables, and equipment effectively.Enhance accountability and productivity through streamlined repair work and supply management.Contribute the development of regional delegation ICT str...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. Key Responsibilities: Leverage expertise in emerg...

Equity Bank Limited (The "Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Ken...

Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. Job Purpose The Process Analyst is responsible for leading Process Reengineering initiatives across the Group. Specialized in analysis of business processes and workflows. T...

UNHCR was created in 1950, during the aftermath of the Second World War, to help millions of Europeans who had fled or lost their homes. We had three years to complete our work and then disband. Today, over 65 years later, our organization is still hard at work, protecting and assisting refugees around the world. About Job The Senior IT Assistant will work under the direct supervision of a Senior...

Equity Bank Limited (The "Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Ken...

Overall ResponsibilityThe ICT Manager position is responsible for overseeing the management of ICT infrastructure, systems, and resources in the Nairobi Regional delegation. They are responsible for managing ICT activities and services in medium-sized operations, in accordance with the regional delegation's ICT strategies. The work may involve streamlining and enhancing infrastructure, implementi...

Established in 1863, the ICRC operates worldwide, helping people affected by conflict and armed violence and promoting the laws that protect victims of war. An independent and neutral organization, its mandate stems essentially from the Geneva Conventions of 1949. We are based in Geneva, Switzerland, and employ some 14,500 people in more than 80 countries. The ICRC is funded mainly by voluntary d...

Major ResponsibilitiesManagement of French-speaking MFIs in AfricaSupervise jointly with the MFI board the MFI CEOs.Sit on MFI boards to represent VFI and to ensure effective two-way communication and ensure each is well-operating boards and in compliance with local laws, regulatory requirements and WV/VFI policies, procedures and directives.Provide leadership that ensures impact on children rema...

Major Responsibilities Management of French-speaking MFIs in Africa Supervise jointly with the MFI board the MFI CEOs. Sit on MFI boards to represent VFI and to ensure effective two-way communication and ensure each is well-operating boards and in compliance with local laws, regulatory requirements and WV/VFI policies, procedures and directives. Provide leadership that ensures impact on children ...

World Vision is an international Christian relief, development and advocacy organisation working in almost 100 countries world-wide to create lasting change in the lives of children, families and communities to overcome poverty and injustice. Major Responsibilities Management of French-speaking MFIs in Africa Supervise jointly with the MFI board the MFI CEOs. Sit on MFI boards to represent VFI an...

Job Purpose The Process Analyst is responsible for leading Process Reengineering initiatives across the Group. Specialized in analysis of business processes and workflows. The role works with business and projects to identify areas where complex business processes and performance can be developed or improved. It leverages BPM and Lean Six Sigma techniques, concepts, and tools to proactively assis...

VisionFund's work seeks to end intergenerational poverty through financial products and services. We're about the long-term change that ensures children can break free of the poverty cycle, for good.By supporting people and communities living in poverty to develop and grow their livelihoods, VisionFund is catalysing sustainable economic growth to break the cycle of poverty, so that children can r...

As part of the role, the Regional Director will be supporting the Business Lines (i.e. FAST, Insurance, Partnerships) with their business plans in the assigned countries. the primary point of contact with WV at a sub-regional level. Where appropriate this includes taking part in WV senior leadership meetings for the cluster of countries assigned. The position ensures that VFI and WVI global strat...