The Offer Work in a company with a solid track record of performance Flexible working options A role that offers a breadth of learning opportunities The Job Your responsibilities will include: Supervise and develop the performance of all operating departments, including but not limited to: reservations, front office, guest services, housekeeping, food and beverage, purchasing, security and mainte...
Christ Is the Answer Ministries CITAM is an English-speaking Pentecostal church committed to a holistic Gospel that impacts society in every sphere of life. Currently, CITAM has 31 assemblies in Kenya and 4 outside Kenya and provides quality education through 12 CITAM Schools and PAC University. The ministry runs a Farm, CITAM Kadolta Resort, Catering Units, CITAM Outfitters, the CITAM Children s...
Beyond the bustle of Kenya s most cosmopolitan metropolis, experience a haven of elegance and calm nestled among lush gardens at the edge of Nairobi s Central Park. Our Nairobi hotel merges business and leisure, art and gastronomy and five-star style and service. Job Purpose Serena Hotels is seeking to fill the position of IT Services Specialist, based in Kenya. Under the direction of the Country...
Bantu Africa Resort is a hotel with a difference giving its clientele a choice to enjoy the beauty of Mt. Kenya Region. From the beautiful aberdare forest, the Mt. Kenya and wonderful agricultural experience for Agri tourism not only leaves you entertained but well informed and empowered for entrepreneurship. Summary The F & B Supervisor will assist the Assistant Operations in ensuring smooth by ...
Ecolab is the global leader in water, hygiene and energy technologies and services. Around the world businesses in foodservice, food processing, hospitality, healthcare, industrial, and oil and gas markets choose Ecolab products and services to keep their environment clean and safe, operate efficiently and achieve sustainability goals. What You Will Do Grow sales within an existing territory of f...
Job Description The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction Summary Reporting to the General M...
JOB GRADE EACC 10 (2 POSTS), REF: EACC/CSS/ASII/11 Reporting to the Deputy Director Administration, the jobholder is responsible for the provision of administrative support to ensure efficient and effective delivery of service. Duties and Responsibilities: Produce documents, briefing papers, and reports to ensure maintenance of confidential documents in the department. Manage the office diary inc...
Job DescriptionResponsible for maximizing the hotel's meeting and events revenue.Pro-active (MICE) Sales to deliver New Business. This includes, but is not limited to, prospecting calls to agencies/companies; show rounds at the Hotels, hosting fam trips, account managing, attend brand workshops/agent visits.Re-active (MICE) sales to deliver new business. Respond positively to inbound enquiries in...
Job Description We are looking to grow our team and engage a highly motivated and passionate Guest Service Agent (Chinese Speaking) who will work closely with the team to drive and deliver on the Fairmont promise, turning moments into memories.Based in NanyukiWe are seeking a skilled Guest Service Agent (Chinese Speaking) with proficiency in Chinese to support our team in various administrative t...
About the Commission The EACC is a public body established under Section 3 (1) of the Ethics and Anti-Corruption Commission (EACC) Act, 2011. As per Section 4 of the Act: The Commission shall consist of a chairperson and two other members appointed according to the provisions of the Constitution and this Act. Section 16 (1) of the Act states that: The Commission shall, through an open, competitiv...
Fairmont Mount Kenya Safari Club has been awarded Africa s leading hotel in 2022 and 2023 by the World Travel Awards. We are looking to grow our team and engage a highly motivated and passionate Royal Service Agent who will work closely with the team to drive and deliver on the Fairmont promise, turning moments into memories.Consistently offer professional, friendly and engaging serviceProcess al...
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation propertiesJob Description To provide an effective system to track Payable Accounts for effective Cash Flow Management; To obtain, date-stamp and file all documents which support authorized purchases and services rendered (PRs, POs, Delivery Notes, signed Receiving Records, Contr...
Reports to: General Manager,Gross Salary: Kshs 80-100k, We are looking to hire an Executive Housekeeper to assist the administration by supervising staff, inspection of standards, conduct trainings, cost control measures, safety and security measures, handling of materials, tools and equipment, link between the client and the company. Responsibilities Supervising the staff and ensuring the areas ...
Vihiga County whose headquarters is in Mbale is Located in the Western Region of Kenya. It boarders Nandi to the East, Kisumu County to the South, Siaya County to the West and KAKAMEGA County to the North. It is one of the four Counties in the former Western Province. Vihiga County has five Constituencies; Luanda, Emuhaya, Hamisi, Sabatia and Vihiga. The County s population stands at 612,000. Sum...
Job Description Bartender Will be responsible to mix drinks and control the beverage stock as per guidelines, have full knowledge of the beverage menus being offered at the banquet and mostly follow procedures and service standards. What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and the opportunity to earn qualific...
Job Description Role Purpose Statement: To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service throughout the hotel. Roles and Responsibilities: Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief g...
Job Description Job Description Receive each guest call in a professional and friendly manner. Maintain effective communication with all related department to ensure smooth service delivery. Handle every query in a polite and courteous manner and exceed guest expectations. Maintain an up to date knowledge of the hotel and local services. Maintain an awareness of guest profile through the Opera gu...
Supervise the activities and the service levels of the Front Desk, Concierge/Porters.Monitors the Front Office employees to make sure all guests receive prompt and personal recognitionPromote the basic habits of smiling, greeting guests by name and thanking guests.Ensure that check-in procedures are strictly adhered to and that the correct guest details and charge-out details are obtained from ea...
Job Purpose/Mission?Responsible for assisting the Front Office Manager in leading and managing all sections of the Front Office Department in order to ensure the highest standards by ensuring that Team Members are prepared and well-informed to deliver to Guests an exceptional experience from check-in through check-out. The Duty Manager is also responsible for managing the first and last impressio...
Role Purpose Statement:To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service throughout the hotel.Roles and Responsibilities:Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief guests on hotel faci...
Ensuring all rules & regulations are strictly adhered within the hotel including hotel s policy on fire and safety as well as hygiene regulations including HACCP.Ensuring the service team is well managed, having delegated the appropriate tasks to the team members.Ensuring the sales are driven to the outlet s full potential and that budget is adhered to.Ensuring a High quality of product and servi...
Assist in Interviewing, selecting, training, supervising, counseling and disciplining outlet staff.Supervising the floor during meal periods to ensure that all standards and steps of service are met through all guests interactions.Ensuring that checklists, requisitions and proper opening and closing functions are being completed each shift.Communicate effectively, both verbally and in writing, to...
Leads strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams.Effectively communicates a compelling Total Hotel Profit Optimization vision to all relevant property leaders, fosters Revenue Management Culture within the revenue generating departments of the hotel an...
Job Description Job Description Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Assists in determining how food should be presented and creates decorative food displays. Maintains purchasing, receiving and food storage standards. Recognizes superior quality products, presentations and flavour. Follows proper handling and right temperature of al...