Job Description The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction Summary Reporting to the General M...
Role Purpose Statement:To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service throughout the hotel.Roles and Responsibilities:Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief guests on hotel faci...
REF: KET/5/1C/40/212/VOL I B (04/2024) ON PERMANENT & PENSIONABLE TERMS Reporting to the Manager, Administration Job purpose This Job is responsible for supporting the Head of Departments/Directorates and other office managers by carrying out administrative/office duties and handling general office management. Key Responsibilities: Ensuring proper utilization of office stationery. Supporting Head...
One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Role Purpose Statement: To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service...
Job Role Description Your key duties will include, but not limited to, the following. Perform audit of the daily night audit ensuring its accuracy and completenessPrepare all necessary period end closing revenue analysis reportsWork closely with Front Office (FO) and Food & Beverage (F&B) to ensure postings are accurate and any discrepancies are resolved in a timely manner.Confirm Front office pa...
Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief guests on hotel facilities, breakfast timing, Wi-Fi access, front desk number etc. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection wi...
Job DescriptionIT ManagerAre you ready to command the vital heartbeat of our hotel's operations as a dynamic IT Manager? We are looking for you!What is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and the opportunity to earn qualifications while you workOpportunity to develop your talent and grow within your property and a...
Reporting to the Cluster Director of Finance and Business Support, responsibilities and essential job functions include but are not limited to the following: Management:Is responsible for operational IT management as which includes relationship management with Hotel GMs, EXCOM, HODs and other business-critical users.Is responsible for the proper business planning and budgeting of IT expenditures ...
Duties and ResponsibilitiesEnsure the facility is sparkling clean, neat and tidy in all areas at all times.Promote a professional and hospitable image to the guest, give full cooperation to any guest requiring assistance with a prompt, caring and helpful attitude.Actively take part in sales and marketing activities of the resort and come up with growth strategies to increase revenueMaintain regul...
Job Description Summary Responsible for ensuring smooth and efficient running of the department by supervising and coordinating the daily operations of the food and beverage department. The primary objective is overseeing the service team in executing service, ensuring seamless guest experiences. Other responsibilities include managing inventory, maintaining high standards of quality, safety and ...
Job Description IT Manager Are you ready to command the vital heartbeat of our hotel's operations as a dynamic IT Manager? We are looking for you! What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and the opportunity to earn qualifications while you work Opportunity to develop your talent and grow within your property...
Christ Is the Answer Ministries CITAM is an English-speaking Pentecostal church committed to a holistic Gospel that impacts society in every sphere of life. Currently, CITAM has 31 assemblies in Kenya and 4 outside Kenya and provides quality education through 12 CITAM Schools and PAC University. The ministry runs a Farm, CITAM Kadolta Resort, Catering Units, CITAM Outfitters, the CITAM Children s...
Developing and putting into operation the current system and technical advancement in the field of laundryEnsures that brand standards have been implemented.Assists in conducting monthly inventory checks on all operating equipment and supplies.Possesses thorough knowledge and understanding of all food and beverage items on the menu and the ability to recommend food and beverage combinations and u...
What you will be doing:Reporting to the Cluster Director of Finance and Business Support, responsibilities and essential job functions include but are not limited to the following: Management:Is responsible for operational IT management as which includes relationship management with Hotel GMs, EXCOM, HODs and other business-critical users.Is responsible for the proper business planning and budget...
The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. What you will be doing: Reporting to the Cluster ...
Food & Beverage Team Leader Hyatt Place Hyatt Place Nairobi Kenya - NairobiBars/Restaurants/OutletsEntry Level ManagerFull-timeReq ID: NAI000201LocalSummaryResponsible for ensuring smooth and efficient running of the department by supervising and coordinating the daily operations of the food and beverage department. The primary objective is overseeing the service team in executing service, ensuri...
Job SummaryServes as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks.CANDIDATE PROFILEEducation And Ex...
SummaryResponsible for ensuring smooth and efficient running of the department by supervising and coordinating the daily operations of the food and beverage department. The primary objective is overseeing the service team in executing service, ensuring seamless guest experiences. Other responsibilities include managing inventory, maintaining high standards of quality, safety and hygiene, providin...
This is the story of a different place. A place where conveniences, thoughtful service and flexible spaces help guests and colleagues move seamlessly from work to play, from frenzied to relaxed. We are that welcoming place, where guests and colleagues find uncomplicated experiences in a casual atmosphere. Summary Responsible for ensuring smooth and efficient running of the department by supervisi...
At Hyatt Place Nairobi Westlands & Hyatt House Nairobi Westlands, we are looking for:Reservations Host who will be responsible for assisting the Revenue Manager in the day to day running of the department maximizing hotel revenue (Rooms and M&E) by effectively administering revenue optimization techniques and analyzing revenue opportunities via all sources provided by the brand to deliver optimal...
Reservations Host Hyatt Place Hyatt Place Nairobi Kenya - NairobiReservationsHourly/Entry Level EmployeeFull-timeReq ID: NAI000184LocalSummaryCare Connects Us! It all starts with people who care.At Hyatt, we believe in the power of belonging of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers.Join a te...
PROFILE INTRODUCTIONOur esteemed client in the Hospitality Industry is currently seeking to recruit a Food & Beverage Manager. The selected candidate will be responsible for overseeing all F&B operations, ensuring exceptional service standards, surpassing guest expectations, promoting high team engagement, and driving increased F&B revenues and profitability. This pivotal role involves managing a...
SummaryCare Connects Us!It all starts with people who care.At Hyatt, we believe in the power of belonging of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers.Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your indiv...
Duties and ResponsibilitiesEnsure the facility is sparkling clean, neat and tidy in all areas at all times.Promote a professional and hospitable image to the guest, give full cooperation to any guest requiring assistance with a prompt, caring and helpful attitude.Actively take part in sales and marketing activities of the resort and come up with growth strategies to increase revenueMaintain regul...