Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Responsibilities Reporting to the General Manager, the Spa Manager is a Head of Department position, who will be in charge of the opening of the hotel wellness facility (preopening), and managing the operation and business sides of the facility : Establish, direct and...
Your leadership as Assistant Maintenance Manager will inspire your team at Fairmont The Norfolk to be brand ambassadors, provide leadership and strategic planning to all departments in support of our service culture, maximize operations and guest satisfaction. You will provide leadership and strategic planning to maintain the hotels' facilities and equipment to ensure a safe and functional enviro...
Your leadership as Assistant Maintenance Manager will inspire your team at Fairmont The Norfolk to be brand ambassadors, provide leadership and strategic planning to all departments in support of our service culture, maximize operations and guest satisfaction. You will provide leadership and strategic planning to maintain the hotels facilities and equipment to ensure a safe and functional environ...
1. Guest Services Management: Ensure high standards of customer service are maintained at all times, greeting guests warmly, addressing their inquiries, and resolving any issues or complaints promptly and effectively. Monitor guest feedback and satisfaction scores, implementing measures to improve service quality and exceed guest expectations. Train and coach front desk staff on guest service sta...
Provide coordination and administrative service for the hotel sales team to assist with revenue generation of the hotel.Assist Director of Sales & Marketing in administrative work.Maintenance and management of data base.Maintain stock of printed materials, supply of corporate gifts and promotional items.Assist in the development and implementation of the Hotel sales / marketing plan to ensure all...
Manages and maintains Database Management Systems.Ensures database integrity and security is maintained, data storage, archiving, backup and recovery procedures are functioning correctly.Solves technical and operational challenges in the scope of IT reported by users.Follows Kempinski code of practice as related to security and operation of computer systems with a thorough knowledge of standards ...
Location: Kenya Our client, a premier safari company operating several Camps and Lodges across Kenya that offers immersive safari experiences and luxury accommodations is seeking to recruit an Overall Camp Manager. JOB PURPOSE As the Overall Camp Manager, you will oversee and support multiple camp managers ensuring guest satisfaction and staff development in alignment with established quality sta...
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Summary Your leadership as Assistant Maintenance Manager will inspire your team at Fairmont The Norfolk to be brand ambassadors, provide leadership and strategic planning to all departments in support of our service culture, maximize operations and guest satisfaction....
Job Description Office and Administration Manager As a sales coordinator, you will perform general office duties and support the sales team achieve their set objectives. What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and the opportunity to earn qualifications while you work Opportunity to develop your talent and gr...
Job DescriptionOffice and Administration ManagerAs a sales coordinator, you will perform general office duties and support the sales team achieve their set objectives.What is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and the opportunity to earn qualifications while you workOpportunity to develop your talent and grow wit...
Job Description Manage the Human Resources department ensuring activities are in keeping with operational stipulations/initiatives within the hotel and conservancy. Ensure all practices are complete, in keeping with local legislation. Route documentation to relevant offices in a timely manner. Overseeing the timely and confidential management of employee data. To ensure that an efficient and accu...
Assistant Maintenance ManagerYour leadership as Assistant Maintenance Manager will inspire your team at Fairmont The Norfolk to be brand ambassadors, provide leadership and strategic planning to all departments in support of our service culture, maximize operations and guest satisfaction. You will provide leadership and strategic planning to maintain the hotels' facilities and equipment to ensure...
Job Descriptions, Employee Specifications and are correctly administered and recorded in employee's personal files.Represent management in dealings and disputes.Ensure open communication and transparent management styleEnsure consistent and Fair Grievance handling and Misconduct management providing professional counselling and coaching to correct inappropriate behaviorsCollaborates with Learning...
1. Sales Strategy: Develop sales strategies and action plans to achieve revenue targets for rooms, event spaces, and other hotel amenities. Identify and pursue new business opportunities, including corporate accounts, group bookings, and partnerships with local businesses and organizations. Maintain a pipeline of leads and prospects, nurturing relationships and converting them into sales opportun...
Visa processing and verification of visa and air ticket details. Act as a point of contact for suppliers and partners. Preparing hotel booking vouchers on behalf of clients. Verifying that supplier invoices match booking vouchers and client requirements. Scheduling transfers and liaising with logistics providers. Monitoring the company email and responding if required Prepare communication (lette...
Manage the Human Resources department ensuring activities are in keeping with operational stipulations/initiatives within the hotel and conservancy.Ensure all practices are complete, in keeping with local legislation.Route documentation to relevant offices in a timely manner.Overseeing the timely and confidential management of employee data.To ensure that an efficient and accurate filing system, ...
Job DescriptionOffice and Administration ManagerAs a sales coordinator, you will perform general office duties and support the sales team achieve their set objectives.What is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and the opportunity to earn qualifications while you workOpportunity to develop your talent and grow wit...
Job Description Provide coordination and administrative service for the hotel sales team to assist with revenue generation of the hotel. Assist Director of Sales & Marketing in administrative work. Maintenance and management of data base. Maintain stock of printed materials, supply of corporate gifts and promotional items. Assist in the development and implementation of the Hotel sales / marketin...
Company DescriptionAbout Our HotelThe iconic Fairmont Mount Kenya Safari Club is a remote luxury 5-star resort located in the Mount Kenya Wildlife Conservancy in Nanyuki, Kenya. The hotel is rooted in history and has evolved from the vision of its founding members in the early 1930's as a hunting ground to a beautiful story today as a hotel within a conservancy. The organization plays a crucial r...
Job Description At Fairmont Hotels & Resorts, every guest interaction is an opportunity to create a lasting memory. Your leadership as Front Office Manager will inspire your team to be brand ambassadors, while providing engaging, sincere, personalized service is one of the ways our Front Office Colleagues are turning moments into memories for our guests at Fairmont Hotels & Resorts. Responsibilit...
Job briefWe are looking for a Hotel Human Resources (HR) Manager who can oversee employee hiring and onboarding experience as well as assisting in crafting company policies. The role focuses on employee training and payroll management and requires good knowledge of labour laws.ResponsibilitiesDevelop hiring plans for every department in the hotel based on seasonal necessities.Monitor employee wor...
Company DescriptionWhy work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.Do what you love, care for the world, ...
Job DescriptionManage the Human Resources department ensuring activities are in keeping with operational stipulations/initiatives within the hotel and conservancy.Ensure all practices are complete, in keeping with local legislation.Route documentation to relevant offices in a timely manner.Overseeing the timely and confidential management of employee data.To ensure that an efficient and accurate ...
Amref Health Africa in Kenya is the country programme office of Amref Health Africa, Africa s largest International Health NGO. This is the largest and oldest country programme in Africa with an average annual budget of USD 40million MAIN PURPOSE OF JOB To provide administrative support by ensuring effective coordination, planning and monitoring of office administration, logistics reporting and c...