Hotel manager job role

About Us At The Social House, we're more than just a brand; we're a testament to Authenticity, Resourcefulness, Craftsmanship, and Sparkle. These core values are the compass that guides every aspect of our journey, from the drawing board to the final experience we deliver to our customers. In joining our team, you're not just taking on a job; you're embracing an opportunity to make a real impact,...

One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Role Purpose Statement: To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service...

Job Description Role Statement: To welcome the guests by greeting them as per the standards and respond to customer queries and resolving issues in a timely and efficient manner to ensure customer satisfaction. Key Responsibilities: Welcoming and greeting guests warmly as they enter, and putting them on a waiting list as necessary Communicating accurate wait times Managing the seating arrangement...

Role Statement:To welcome the guests by greeting them as per the standards and respond to customer queries and resolving issues in a timely and efficient manner to ensure customer satisfaction.Key Responsibilities:Welcoming and greeting guests warmly as they enter, and putting them on a waiting list as necessary Communicating accurate wait times Managing the seating arrangement by allocating gues...

One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Role Statement: To welcome the guests by greeting them as per the standards and respond to customer queries and resolving issues in a timely and efficient manner to ensure customer satisfaction. Key Responsibilities: Welcoming and greet...

The Offer Work in a company with a solid track record of performance Flexible working options A role that offers a breadth of learning opportunities The Job Your responsibilities will include: Supervise and develop the performance of all operating departments, including but not limited to: reservations, front office, guest services, housekeeping, food and beverage, purchasing, security and mainte...

Job Description We are looking to grow our team and engage a highly motivated and passionate Revenue Manager who will work closely with the team to drive and deliver on the Fairmont promise, turning moments into memories. Role Based in Nairobi Reporting to the General Manager the Revenue Manager is responsible for leading the hotel Commercial Strategy team in determining strategic vision. The Rev...

Job Role Description Your key duties will include, but not limited to, the following. Perform audit of the daily night audit ensuring its accuracy and completenessPrepare all necessary period end closing revenue analysis reportsWork closely with Front Office (FO) and Food & Beverage (F&B) to ensure postings are accurate and any discrepancies are resolved in a timely manner.Confirm Front office pa...

Job DescriptionWe are looking to grow our team and engage a highly motivated and passionate Revenue Manager who will work closely with the team to drive and deliver on the Fairmont promise, turning moments into memories.Role Based in NairobiReporting to the General Manager the Revenue Manager is responsible for leading the hotel Commercial Strategy team in determining strategic vision. The Revenu...

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client number one spa offering holistic and professional spa treatments is seeking an Operations Manager for a Spa in Tigoni, Kenya. The role holder will be responsible for...

Reporting to the General Manager the Revenue Manager is responsible for leading the hotel Commercial Strategy team in determining strategic vision. The Revenue Manager establishes goals and implements tactical efforts, with the goal of promoting revenue growth generation among key customer segments and revenue centers, and supporting the hotel's brand positioning and image. The role is responsibl...

Summary To provide courteous, professional, efficient and flexible service consistent with the hotel s policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary. To ensure that the guests are offered the highest level of personalized service a...

Job DescriptionIT ManagerAre you ready to command the vital heartbeat of our hotel's operations as a dynamic IT Manager? We are looking for you!What is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and the opportunity to earn qualifications while you workOpportunity to develop your talent and grow within your property and a...

Summary Responsible for ensuring smooth and efficient running of the department by supervising and coordinating the daily operations of the food and beverage department. The primary objective is overseeing the service team in executing service, ensuring seamless guest experiences. Other responsibilities include managing inventory, maintaining high standards of quality, safety and hygiene, providi...

Reporting to the General Manager the Revenue Manager is responsible for leading the hotel Commercial Strategy team in determining strategic vision. The Revenue Manager establishes goals and implements tactical efforts, with the goal of promoting revenue growth generation among key customer segments and revenue centers, and supporting the hotel's brand positioning and image. The role is responsibl...

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction Summary Reporting to the General Manager the Reven...

Job Description Summary To provide courteous, professional, efficient and flexible service consistent with the hotel s policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary. To ensure that the guests are offered the highest level of person...

Job Description The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction Summary Reporting to the General M...

Job Description Summary Responsible for ensuring smooth and efficient running of the department by supervising and coordinating the daily operations of the food and beverage department. The primary objective is overseeing the service team in executing service, ensuring seamless guest experiences. Other responsibilities include managing inventory, maintaining high standards of quality, safety and ...

Job Description IT Manager Are you ready to command the vital heartbeat of our hotel's operations as a dynamic IT Manager? We are looking for you! What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and the opportunity to earn qualifications while you work Opportunity to develop your talent and grow within your property...

This is the story of a different place. A place where conveniences, thoughtful service and flexible spaces help guests and colleagues move seamlessly from work to play, from frenzied to relaxed. We are that welcoming place, where guests and colleagues find uncomplicated experiences in a casual atmosphere. Summary Responsible for the management of the day-to-day laundry operations for the hotel en...

Key ResponsibilitiesEnsure compliance across all departments within the branch.Create and maintain effective processes to manage all machines and equipment for operational effectiveness.Oversee maintenance schedules for all spa machines and equipment.This includes assessing and managing all breakages, wear and tear notices, etc as per the company policy.Ensure proper and accurate record keeping a...

What you will be doing:Reporting to the Cluster Director of Finance and Business Support, responsibilities and essential job functions include but are not limited to the following: Management:Is responsible for operational IT management as which includes relationship management with Hotel GMs, EXCOM, HODs and other business-critical users.Is responsible for the proper business planning and budget...

Christ Is the Answer Ministries CITAM is an English-speaking Pentecostal church committed to a holistic Gospel that impacts society in every sphere of life. Currently, CITAM has 31 assemblies in Kenya and 4 outside Kenya and provides quality education through 12 CITAM Schools and PAC University. The ministry runs a Farm, CITAM Kadolta Resort, Catering Units, CITAM Outfitters, the CITAM Children s...