1. Guest Services Management: Ensure high standards of customer service are maintained at all times, greeting guests warmly, addressing their inquiries, and resolving any issues or complaints promptly and effectively. Monitor guest feedback and satisfaction scores, implementing measures to improve service quality and exceed guest expectations. Train and coach front desk staff on guest service sta...
Job DescriptionProvide coordination and administrative service for the hotel sales team to assist with revenue generation of the hotel.Assist Director of Sales & Marketing in administrative work.Maintenance and management of data base.Maintain stock of printed materials, supply of corporate gifts and promotional items.Assist in the development and implementation of the Hotel sales / marketing pla...
1. Sales Strategy: Develop sales strategies and action plans to achieve revenue targets for rooms, event spaces, and other hotel amenities. Identify and pursue new business opportunities, including corporate accounts, group bookings, and partnerships with local businesses and organizations. Maintain a pipeline of leads and prospects, nurturing relationships and converting them into sales opportun...
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation propertiesJob Description Provide coordination and administrative service for the hotel sales team to assist with revenue generation of the hotel. Assist Director of Sales & Marketing in administrative work. Maintenance and management of data base. Maintain stock of printed mate...
Job DescriptionCluster Marketing & Communications ManagerYour leadership as the Cluster Marketing & Communications Manager will guide the Digital, Marketing and Communications strategies at Fairmont The Norfolk and Fairmont Mara Safari Club.What is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and the opportunity to earn qu...
La Beila Hotel in Meru County is an intimate establishment that encapsulates luxury, elegance and tranquility. Our amenities include an exceptional dining restaurant, a classic bar, tastefully finished rooms and fast Wi-Fi. These are complemented by exquisitely rich décor with antique furniture and art. La Beila Hotel Meru provides a friendly atmosphere coupled with impeccable service and complem...
Simbisa Kenya has been operating in Kenya for more than 20 years. We have various brands that complement each other, these include; Chicken Inn, Pizza Inn, Creamy Inn, Galito s, Stop & Shop & Bakers Inn. Main Purpose To conduct periodic Compliance and Service assessment audits and effectively deliver and implement all training and development strategies translated into respective modules for the...
The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. Summary The Digital & Social Media Manager will b...
Job DescriptionDigital & Social Media ManagerThe Digital & Social Media Manager will be in charge of managing and growing digital media channels within the accor network including social media. Optimise all the digital assets,systems and channels provided by Accor,like CRM, Newsletter,Websites,databases etc at Fairmont The Norfolk and Fairmont Mara Safari Club.What is in it for you:Employee benef...
Job Description Cluster Marketing & Communications Manager Your leadership as the Cluster Marketing & Communications Manager will guide the Digital, Marketing and Communications strategies at Fairmont The Norfolk and Fairmont Mara Safari Club. What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and the opportunity to ea...
The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. Summary Your leadership as the Cluster Marketing ...
Job DescriptionCluster Marketing & Communications ManagerYour leadership as the Cluster Marketing & Communications Manager will guide the Digital, Marketing and Communications strategies at Fairmont The Norfolk and Fairmont Mara Safari Club.What is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and the opportunity to earn qu...
Company Description The MGallery Hotel Collection features boutique hotels, each with its own original design and unique stories to tell. Choosing to join MGallery is choosing to live and experience Memorable Moments. MGallery Nairobi Gigiri will feature 105 rooms and suites; four restaurants, including an all-day dining venue, a signature dining experience, a pool bar, and a rooftop restaurant a...
One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Job Purpose/Mission Responsible for assisting the Front Office Manager in leading and managing all sections of the Front Office Department in order to ensure the highest standards by ensuring that Team Members are prepared and well-info...
Under the supervision of the Departmental Trainer and Training Manager, the intern shall learn to:Support the Director of Sales, Director of Sales & Marketing and the Sales Managers in their day-to-day activities and to assist them in achieving their personal and team objectives.Determine and implement the procedures and standards of an effective filing system.Maintain and update inventory: contr...
Job Description We are looking to grow our team and engage a highly motivated and passionate Revenue Manager who will work closely with the team to drive and deliver on the Fairmont promise, turning moments into memories. Role Based in Nairobi Reporting to the General Manager the Revenue Manager is responsible for leading the hotel Commercial Strategy team in determining strategic vision. The Rev...
Job DescriptionWe are looking to grow our team and engage a highly motivated and passionate Revenue Manager who will work closely with the team to drive and deliver on the Fairmont promise, turning moments into memories.Role Based in NairobiReporting to the General Manager the Revenue Manager is responsible for leading the hotel Commercial Strategy team in determining strategic vision. The Revenu...
Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following: Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance, regular sales calls, entertainment and sales trips/tradeshows in the Leisure segmentSupport goals, objectives, and philosophies of Fairmont Hotels and Resorts and Accor...
Kempinski Hotels S.A. is Europe s oldest luxury hotel group. The group now has its head office in Geneva but was founded in Berlin in 1897 as the Hotelbetriebs-Aktiengesellschaft . Key Responsibilities Under the supervision of the Departmental Trainer and Training Manager, the intern shall learn to: Support the Director of Sales, Director of Sales & Marketing and the Sales Managers in their dayto...
Job DescriptionIT ManagerAre you ready to command the vital heartbeat of our hotel's operations as a dynamic IT Manager? We are looking for you!What is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and the opportunity to earn qualifications while you workOpportunity to develop your talent and grow within your property and a...
Reporting to the Cluster Director of Finance and Business Support, responsibilities and essential job functions include but are not limited to the following: Management:Is responsible for operational IT management as which includes relationship management with Hotel GMs, EXCOM, HODs and other business-critical users.Is responsible for the proper business planning and budgeting of IT expenditures ...
Key ResponsibilitiesUnder the supervision of the Departmental Trainer and Training Manager, the intern shall learn to:Support the Director of Sales, Director of Sales & Marketing and the Sales Managers in their daytoday activities and to assist them in achieving their personal and team objectives.Determine and implement the procedures and standards of an effective filing system.Maintain and updat...
Reporting to the General Manager the Revenue Manager is responsible for leading the hotel Commercial Strategy team in determining strategic vision. The Revenue Manager establishes goals and implements tactical efforts, with the goal of promoting revenue growth generation among key customer segments and revenue centers, and supporting the hotel's brand positioning and image. The role is responsibl...
Duties and ResponsibilitiesEnsure the facility is sparkling clean, neat and tidy in all areas at all times.Promote a professional and hospitable image to the guest, give full cooperation to any guest requiring assistance with a prompt, caring and helpful attitude.Actively take part in sales and marketing activities of the resort and come up with growth strategies to increase revenueMaintain regul...
Page 1 of 8
Next Page