hospitality operations management

Job Purpose: Formulation of short and long-term strategies; managing hospitality services programmes, environmental programmes and safety activities to ensure compliance with legal requirements. In addition, ensuring an accessible and safe environment for the patients, visitors, faculty and staff at the Aga Khan University, Nairobi; providing expert advice to the Aga Khan Hospitals in East Africa...

Job Description Your key role in operations Build and maintain relationships with customers and transporters Achieve high customer service and proper transporter management Address general customer requests and operations issues Manage customer transactions including trips and after-sale service Communicate effectively and efficiently with customers and team members Maintaining exemplary operatio...

Job Title: Lounge Supervisor Hiring Organization: Bosphorus Job Type: Full-time Salary: Competitive Our client is looking to hire a Lounge Supervisor. As a Lounge Supervisor, you will manage and direct the operation and team with optimal resources and maximum benefit principles to maintain efficient and quality service within the Lounge. Perform quality, perfect greeting, concurrency and lounge s...

Our environment We are a young, agile company going after a large opportunity and we aim to be the best technology-enabled logistics company in Africa. We are trying and testing new things which means that our environment is ambitious and unpredictable. A dynamic nature is required of each team member. We expect each Senga member to be a key contributor to the company and to persistently aim for ...

Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Job Purpose: Formulation of short and long-term strategies; managing hospitali...

Assist in the Implementation of HR policies and initiatives aligned with the overall business strategy and needsPerform all executive administrative tasks and coordination as assignedSupport the senior management in administrative tasksAssist with change management planning and internal training programsAssist with employee day to day HR related operations including training, appraisals, feedback...

Job Description Duties and Responsibilities: Culinary Operations Management: Oversee the daily operations of multiple kitchen units to ensure the timely production of Ando meals. Develop and implement standardized recipes, menus, and food preparation procedures across all units. Monitor kitchen performance metrics such as food quality, portion control, and presentation to maintain consistent stan...

Senga is a logistics software and services company catering to businesses shipping in Africa. Our goal is to simplify and ease the supply chain and logistics experience for the businesses that we serve, from the movement of goods to the software tools used to manage the workflows that help our customers get products to their customers. Your key role in operations Build and maintain relationships ...

Duties and Responsibilities:Culinary Operations Management:Oversee the daily operations of multiple kitchen units to ensure the timely production of Ando meals.Develop and implement standardized recipes, menus, and food preparation procedures across all units.Monitor kitchen performance metrics such as food quality, portion control, and presentation to maintain consistent standards.Conduct regula...

We are dedicated to authentic, genuine service and delivering the warmest hospitality with passion. We are humble, generous and empathetic towards everyone within our collective, whether we are welcoming and hosting guests, working alongside colleagues or collaborating with partners, communities or governments. PRIMARY PURPOSE To deliver exceptional service to all Wilderness guests in Nairobi and...

Job DescriptionWe are looking to grow our team and engage a highly motivated and passionate Junior Sous Chef who will work closely with the team to drive and deliver on the Fairmont promise, turning moments into memories.Key Areas of ResponibilitiesKitchen OperationsAssign in detail, specific duties to all employees under your supervision and instruct them in their work, in order to manage the da...

Our client, is looking to hire a Lounge Supervisor.As a Lounge Supervisor, you will manage and direct the operation and team with optimal resources and maximum benefit principles to maintain efficient and quality service within the Lounge. Perform quality, perfect greeting, concurrency and lounge services according to procedures to protect and increase customer satisfaction and lounge service Qua...

Natural State s mission is to scale nature restoration and protection by developing cost-effective, scalable impact monitoring solutions to assess the impact of nature-based solutions, and to inform new, equitable nature-based financing mechanisms. Natural State is a non-profit organisation head-quartered in northern Kenya. Established in 2021, we have built a team of 30 team members, individuall...

Job Description At Fairmont Hotels & Resorts, every guest interaction is an opportunity to create a lasting memory. Your leadership as Front Office Manager will inspire your team to be brand ambassadors, while providing engaging, sincere, personalized service is one of the ways our Front Office Colleagues are turning moments into memories for our guests at Fairmont Hotels & Resorts. Responsibilit...

Job Description: Manage daily restaurant operations, ensuring efficiency and adherence to standardsHire, train, and manage restaurant staff, including Crew Members, Cashiers, and CleanersImplement and enforce established operational policies, procedures, and standardsCreate and manage staff schedules to ensure optimal coverage and efficient use of labor hoursManage inventory, order supplies, and ...

Job DescriptionAt Fairmont Hotels & Resorts, every guest interaction is an opportunity to create a lasting memory. Your leadership as Front Office Manager will inspire your team to be brand ambassadors, while providing engaging, sincere, personalized service is one of the ways our Front Office Colleagues are turning moments into memories for our guests at Fairmont Hotels & Resorts.Responsibilitie...

Overview:We are looking for an experienced HR & administrative assistant to perform a variety of personnel-related administrative tasks under the executive's office.Primary responsibilities:Assist in the Implementation of HR policies and initiatives aligned with the overall business strategy and needsPerform all executive administrative tasks and coordination as assignedSupport the senior managem...

IDLO is the only intergovernmental organization exclusively devoted to promoting the rule of law. Governments, multilateral organizations, private foundations and the private sector support our work. We are headquartered in Rome, where we were first founded, and where we continue to enjoy strong support from the Italian government. We are present in The Hague, a city whose hospitality connects us...

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. Summary Fairmont Hotels & Resorts, every guest in...

PRIMARY PURPOSETo deliver exceptional service to all Wilderness guests in Nairobi and strive to ignite and elevate our DMC offering by adding value to the guests journey during their time in Nairobi.Fulfil this guest-centric role with passion, enthusiasm, knowledge while facilitating streamlined trips as guests arrive or depart on their life changing journey with us. Aim to deliver a safe and mem...

Summit HR & Marketing Consulting team brings more years of combined experience in human resources consulting, strategy and management. Our consultants become an integral part of your management team, providing hands-on assistance with a variety of human resource concerns. Overview: We are looking for an experienced HR & administrative assistant to perform a variety of personnel-related administra...

Job Description Role Purpose Statement: To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service throughout the hotel. Roles and Responsibilities: Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief g...

Role Purpose Statement:To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service throughout the hotel.Roles and Responsibilities:Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief guests on hotel faci...

Main PurposeTo conduct periodic Compliance and Service assessment audits and effectively deliver and implement all training and development strategies translated into respective modules for the Pizza Inn, Chicken Inn and Creamy Inn brand for all stores in the assigned region. Ensuring that service, product quality, and operational standards are met.Key AccountabilitiesEnsures all stores are adher...