The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. Summary We are looking to grow our team and engag...
Job Description Effectively manage the daily reconciliation of the Hotel's trading. Check and prepare reports and statistical information in accordance with service standards and auditing procedures during the night shift. Ensure maximum guest satisfaction as well as the safety and security of the property. Review and build upon existing SOPs and work with the Rooms Division Manager to ensure a s...
Job Description We are looking to grow our team and engage a highly motivated and passionate Junior Sous Chef who will work closely with the team to drive and deliver on the Fairmont promise, turning moments into memories. Key Areas of Responibilities Kitchen Operations Assign in detail, specific duties to all employees under your supervision and instruct them in their work, in order to manage th...
Job Description Consistently offer professional, friendly and engaging service. Lead and assist the Executive Housekeeper in the day-to-day operation of the department and ensure service standards are followed. Conduct regular inspections of all guest rooms / Public Areas. Identify training needs and train all Supervisors and Colleagues as required. Work closely with the Maintenance department to...
Consistently offer professional, friendly and engaging service. Lead and assist the Executive Housekeeper in the day-to-day operation of the department and ensure service standards are followed. Conduct regular inspections of all guest rooms / Public Areas. Identify training needs and train all Supervisors and Colleagues as required. Work closely with the Maintenance department to address all gue...
Summary To provide courteous, professional, efficient and flexible service consistent with the hotel s policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary. To ensure that the guests are offered the highest level of personalized service a...
Job DescriptionWe are looking to grow our team and engage a highly motivated and passionate Junior Sous Chef who will work closely with the team to drive and deliver on the Fairmont promise, turning moments into memories.Key Areas of ResponibilitiesKitchen OperationsAssign in detail, specific duties to all employees under your supervision and instruct them in their work, in order to manage the da...
Effectively manage the daily reconciliation of the Hotel s trading.Check and prepare reports and statistical information in accordance with service standards and auditing procedures during the night shift.Ensure maximum guest satisfaction as well as the safety and security of the property.Review and build upon existing SOPs and work with the Rooms Division Manager to ensure a seamless process and...
Job DescriptionEffectively manage the daily reconciliation of the Hotel's trading.Check and prepare reports and statistical information in accordance with service standards and auditing procedures during the night shift.Ensure maximum guest satisfaction as well as the safety and security of the property.Review and build upon existing SOPs and work with the Rooms Division Manager to ensure a seaml...
Duties and ResponsibilitiesEnsure the facility is sparkling clean, neat and tidy in all areas at all times.Promote a professional and hospitable image to the guest, give full cooperation to any guest requiring assistance with a prompt, caring and helpful attitude.Actively take part in sales and marketing activities of the resort and come up with growth strategies to increase revenueMaintain regul...
Job DescriptionConsistently offer professional, friendly and engaging service. Lead and assist the Executive Housekeeper in the day-to-day operation of the department and ensure service standards are followed. Conduct regular inspections of all guest rooms / Public Areas. Identify training needs and train all Supervisors and Colleagues as required. Work closely with the Maintenance department to ...
Job DescriptionAt Fairmont Hotels & Resorts, every guest interaction is an opportunity to create a lasting memory. Your leadership as Front Office Manager will inspire your team to be brand ambassadors, while providing engaging, sincere, personalized service is one of the ways our Front Office Colleagues are turning moments into memories for our guests at Fairmont Hotels & Resorts.Responsibilitie...
Laundry Manager Hyatt Place Hyatt Place Nairobi Kenya - NairobiAdministrativeEntry Level ManagerFull-timeReq ID: NAI000195LocalSummaryResponsible for the management of the day-to-day laundry operations for the hotel ensuring all laundry services within the property meet the highest possible standards. They organize and control the laundry department and maintains all relevant records. They overse...
Job Description Summary To provide courteous, professional, efficient and flexible service consistent with the hotel s policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary. To ensure that the guests are offered the highest level of person...
Job Description The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction Summary Reporting to the General M...
The Head Chef must oversee daily operations, as well as delivering an extraordinary guest experience within the lodge. You will plan and supervise the activities of the team to ensure, not only the smooth and profitable running of the business, but also ensuring that we leave the world in a better place. It is important for the Head Chef to be involved in all aspects of the lodge kitchen operatio...
Summary Responsible for ensuring smooth and efficient running of the department by supervising and coordinating the daily operations of the food and beverage department. The primary objective is overseeing the service team in executing service, ensuring seamless guest experiences. Other responsibilities include managing inventory, maintaining high standards of quality, safety and hygiene, providi...
CORE WORK ACTIVITIESAssisting in Management of Spa Operations and BudgetsEnsures all employees have the proper supplies, equipment and uniforms.Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.Manages supplies and equipment inventories within budget.Maintains cleanliness of spa and related areas and equipment.Unde...
Are you someone who thrives on creating a warm and welcoming environment? We re on the lookout for a Guest Relations Officer to join our team at M-KOPA! In this role, you ll be instrumental in fostering a positive workplace atmosphere by warmly welcoming clients, efficiently managing travel arrangements and visas, and ensuring seamless office operations. Reporting directly to the Senior Administr...
Support the Lodge Manager in the overall management and strategic direction of the hotelAssist in the preparation of the annual operations plan and achieve the profit of the hotelEnsure consistent implementation for the delivery of the Fairmont Service Culture and StandardsCreate an employee value proposition that ensures a motivated and engaged workforceInvolved in the recruitment process of lea...
Job SummaryServes as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks.CANDIDATE PROFILEEducation And Ex...
SummaryResponsible for the management of the day-to-day laundry operations for the hotel ensuring all laundry services within the property meet the highest possible standards. They organize and control the laundry department and maintains all relevant records. They oversee the team members and ensure that the facility is running smoothly. They will be responsible for ordering supplies and maintai...
Job DescriptionAssistant Housekeeping ManagerCreating an engaging work environment for Colleagues of Fairmont Hotels & Resorts is as important as turning moments into memories for our guests. The standards and values you model as Assistant Housekeeping Manager will inspire your team not only to ensure exceptional guest rooms, public areas and heart of the house areas, but also to grow their caree...
Job DescriptionWe are looking to grow our team and engage a highly motivated and passionate Revenue Manager who will work closely with the team to drive and deliver on the Fairmont promise, turning moments into memories.Role Based in NairobiReporting to the General Manager the Revenue Manager is responsible for leading the hotel Commercial Strategy team in determining strategic vision. The Revenu...