GENERAL JOB DESCRIPTION:This positions' key responsibilities are:Develop and implement business-aligned HR strategies to achieve annual objectives and targets.Ensure an optimized organizational structure, right people in the right positions, a pipeline of suitable candidates for positions in the expansion plans. Manage headcount costs and turnover targets.Ensure seventy-five percent or more of th...
As Centre Manager, your main tasks will be to define and implement the industrial, commercial and social strategy to ensure optimal production in compliance with regulations and quality, costs and deadlines, both for air catering and food services.You will be responsible for :In collaboration with the Paris support functions, to ensure the development of the subsidiary's sales and profitability, ...
ResponsibilitiesSupport the QA lead in the onboarding of new staffSupport the QA lead in preparing training materialsStand in for QA lead in their absenceOwning the QA process to support the delivery of good customer experience and uphold brand valuesMonitor live calls using the dialer system to ensure collection best practices are upheldFormulate/seek updates on the standard QA form to meet chan...
Reeds Africa consult (RAC) offers a broad scale of Human resource services designed to provide professional supports for the growing needs of today s corporate organizations. Responsibilities Support the QA lead in the onboarding of new staff Support the QA lead in preparing training materials Stand in for QA lead in their absence Owning the QA process to support the delivery of good customer exp...
YOUR MISSIONWe are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer Service helps Clients, Glovers and Partners through different channels (chat, email and phone) to solve their issues and to ensure they have an excellent experience with Glovo.THE JOURNEYBe responsible for the effective operation of Customer Service hubs providing service to ...
General Manager at HCS Africa
YOUR MISSION We are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer Service helps Clients, Glovers and Partners through different channels (chat, email and phone) to solve their issues and to ensure they have an excellent experience with Glovo. THE JOURNEY Be responsible for the effective operation of Customer Service hubs providing service ...
Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No. JHL022 Role Purpose The role holder will be responsible for maintaining...
Job Purpose/Mission We are seeking an experienced and qualified Global Labour Law Manager to join our dynamic team. The ideal candidate will play a crucial role in pro-actively and reactively managing ethics cases, separations, dismissals, fraud cases, and grievances. This role will be instrumental in continuing to establish an ethical EEA culture. As the Global Labor Law Manager, you will be the...
Job Description JOB SUMMARY Reporting to the Finance Director- BIC East Africa, the successful candidate will be able to show ambition to take ownership of the General Ledger of the business and support the business in enhancing and improving current finance operations and controls. The candidate will have a willingness to learn and grow within a consumer goods business providing professional sup...
Glovo is a Spanish start-up founded in Barcelona in 2015. It is an on-demand courier service that purchases, picks up, and delivers products ordered through its mobile app. 1 It aspires to be a multi-category lifestyle app with food delivery being the most popular offering YOUR MISSION We are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer S...
Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Banking and Property. Our Mission is to pr...
ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Job Purpose/Mission We are seeking an experienced and qualified Global Labour Law Manager to join our dynamic team. The ideal candidate will play a crucial role in pro-actively and reactively managing ethics cases, separations, dismissals, fraud cases, and grievances....
One Acre Fund is a nonprofit organization that supplies smallholder farmers in East Africa with asset-based financing and agriculture training services to reduce hunger and poverty. About the Role As Donor Visit and Support Associate, you will oversee and manage every aspect of donor visits across multiple countries, working to cultivate robust relationships with donors and ensuring their visits ...
Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi Job Purpose: Growth of IFA business to meet set annual premium targets. Key responsibilities: Secure new GI business through intermediaries....
Accounting and finance jobs in Kenya. Equity Bank is one of the region s leading banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern and inclusive financial services that maximize their opportunities. With a strong footprint in Kenya, Uganda, Tanzania, Rwanda, South Sudan and DRC Congo, Equity Bank is now home to ...
For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home.As a member of our team, you ll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways. Our roll up your sleeves and get the job done approach to work creates an environment where self-starters, problem so...
One Acre Fund is a nonprofit organization that supplies smallholder farmers in East Africa with asset-based financing and agriculture training services to reduce hunger and poverty. About The Role One Acre Fund has nearly 400 mid level managers who will develop into our future senior leaders. We believe the development of this cohort will determine our ability to reach our 2030 goals of serving 1...
Support the QA lead in the onboarding of new staffSupport the QA lead in preparing training materialsStand in for QA lead in their absenceOwning the QA process to support the delivery of good customer experience and uphold brand valuesMonitor live calls using the dialer system to ensure collection best practices are upheldFormulate/seek updates on the standard QA form to meet changing negotiation...
About The Role Responsible for general oversight in managing Haleon local sales teams as well as distributor relationships in West & Central Africa Advise General Manager on pricing, and contractual terms with customers Responsible for implementation of sales strategy, customer contract obligations, commercial terms, and third-party field force Oversees Net Sales delivery for all channels with ad...
About The RoleResponsible for general oversight in managing Haleon local sales teams as well as distributor relationships in West & Central AfricaAdvise General Manager on pricing, and contractual terms with customersResponsible for implementation of sales strategy, customer contract obligations, commercial terms, and third-party field forceOversees Net Sales delivery for all channels with adequa...
Job DescriptionJob Purpose Develop and implement the strategy of Investment Banking in Kenya and coordinate the origination and execution of investment banking transactions in a timely and professional manner.Be part of an integrated team to ensure that the necessary processes, tools and systems are in place to facilitate the roll out and implementation of the CIB Kenya Strategy and East Africa S...
Description Location: Any country in East & Southern Africa where Mercy Corps operates Position Status: Full time, Regular.Salary Level: Country National Salary ScaleAbout Mercy CorpsMercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgroun...
Talent Grid Africa Limited on behalf of our NGO client is seeking to recruit COMMUNICATIONS, STORYTELLING AND ADVOCACY LEAD. Job Overview. Through scale-up of our client Circle HER Lab Model, HER Lab will implement programming designed to increase participation in dignified and fulfilling work for young women in rural Kenya. The HER Lab Model is a holistic economic empowerment, skills development...