Your MissionCollect and filter customer calls, identify needs and answer or manage accordingly any technical request to ensure general support requests from customer are answered.Issue Service Request for intervention and ensure follow up with Planning teamOpen and drive Non conformity through SINCRO until problem solved and confirmed by customerFollow and support Field Service Engineer during in...
Customer Sales and service: - 45%Identify potential sales opportunities with new & existing Customers and subsequently sell and deliver.Identify the opportunity to introduce Product Specialists to Customers and subsequently to ensure delivery and sales.Formulate business development strategies and objectives to meet changing market needs.Monitor the level of complaints and quality of handling of ...
1.\tSales Strategy:a.\tDevelop and execute a sales strategy tailored to the Horeca sector to achieve revenue targets and market share growth.b.\tIdentify opportunities for product placement, promotion, and expansion within Horeca establishments.c.\tCollaborate with the marketing team to develop targeted campaigns and promotional activities to drive sales.2.\tCustomer Relationship Management:a.\tB...
Client Management (50%)Coordinate intakes and data approval on a weekly basis to ensure smooth implementation within the set guidelines. In case of travel coordinate the necessary approvals with your supervisorProvide quality service and support to eProd clients, including onsite training, online follow up sessions, scheduled data health checks and define implementation plans to align with the cl...
To play a vital role, liaising with our customers in an endeavour to provide Superior Quality Customer Excellence and Support always so as to acquire and retain our customers. Responsible for carrying out Reservations/Ticketing & Sales, as well as promote KQ Products/Services. Detailed Description Providing personalized Customer Service to both internal/external Customers to achieve high-standard...
Training Program Development: Develop comprehensive training programs and materials for field staff and sales agents, including product knowledge, sales techniques, collection practices and customer service skills.Training Delivery: You will be required to deliver engaging and interactive training sessions with field staff and agents and also audit and ensure continuous improvement of the trainin...
Job ref: HR BDM 05 2024. Summary The incumbent will be in charge of management of the company s sales operations: from demand creation, sales forecasting, distribution channel management and debt collection. As a key player in the management team, the post holder will take up significant responsibility in a fast-growing company with a focus on Renewable Energy Technologies (RETS). The post holder...
Superior and unrivalled support for our LPG customers. This covers areas of installations and conversions, safety audits on your premises, bespoke LPG solutions to fit your requirements and give best value, maintenance and support to ensure all runs smoothly. Summary We are seeking a Inventory & Stores Manager to manage the inventory, policies and procedures related to inventory control. He/ She ...
Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To provide specialist advice and support in relationship management, enabling the provision of sound claims assessment expertise. Selecting this role...
Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the Role Reporting to the Regional Sales Manager with a dotted reporting l...
Sheer Logic Management Consultants (SLMC) was incorporated in 1997 as a limited liability company whose overall aim is to provide Human Resource consultancy and training services to a diverse set of industries and economic sectors; both private and public. Job Summary The role of the Irrigation Sales Executive is to prospect, develop, and grow business by providing irrigation solutions to cliente...
Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JLIL 220 Role Purpose The role holder will be responsible for developin...
Identify and implement action plans and regularly track and review Branch performance to ensure the achievement of the set targets for the branch.Responsible for preparation and submission of daily, weekly and monthly reports to the senior management.Promote high level customer service culture in the branch for potential acquisitions.Achieve set sales & collections targets.Stimulate branch growth...
Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. Within its international division, a dedicated unit headquartered in Belgium focuses on the needs of International Organisations. This unit is specialised in...
Dorbe-Leit Consulting Limited is a consulting practice providing transformational human resource management based services. We become involved with our clients in their transformation, providing services that are value-adding and measurable in their contribution to our clients success. About Job Customer Experience Officers are required to: Have a direct day to day interaction with customers Proa...
Schneider Electric is the global specialist in energy management and automation. With revenues of â 26.6 billion in FY2015, our 185,000 employees serve customers in over 100 countries, helping them to manage their energy and process in ways that are safe, reliable, efficient and sustainable. Duties & Responsibilities Preferred & backup agents for Top Customers in East Africa. Be the single point ...
At Stratostaff we design, implement and manage workforce solutions for large, specialized or routine staff complements giving you the opportunity to focus on your core business. Roles & Responsibilities: Strategy Development: Develop and implement strategic initiatives to drive business growth and achieve retail banking objectives in alignment with overall corporate goals. Leadership and Team Man...
At Huawei, we define human progress by innovations that enrich humanity. We do not view connectivity as a privilege, but a necessity. We believe that the impact of information and communications technology should be measured by how many people can benefit from it. Huawei is a leading global ICT solutions provider Job Responsibilities Forecast, plan and monitor the department s budget. Drive and o...
Bharti Airtel Limited is an Indian global telecommunications services company based in New Delhi, India. It operates in 18 countries across South Asia, Africa, and the Channel Islands. About Job Commercial lead for the development of Airtel FWA products and proposition from concept to launch, taking responsibility for conceptualization, scoping, implementation, and operationalization. Build and i...
Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...
Financial (40%) The ability to manage the sales process from lead generation to close, including tracking customer interactions and sales metrics, managing sales pipelines, and identifying opportunities for upselling and cross-selling.The ability to establish and maintain positive relationships with customers, including identifying their needs and expectations and developing personalized strategi...
Sales and marketing jobs in Kenya. Gross Salary: Ksh 60k 80k Our client is actively involved in financial training, consulting, and fundraising for businesses ranging from early-stage to later-stage companies and projects. They have trained and collaborated with some of the most prominent emerging tech-based companies, as well as large corporates in East Africa and projects across the region.The ...
We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced. At poa! we believe everyone deserves access t...
At Ipsos we believe our clients need more than a data supplier, they need a partner who can produce accurate and relevant information and turn it into actionable truth. Responsiblities Customer relationship management: Regular meetings with clients are held to manage the relationships and run regular activities such as delivering presentations, taking their briefs, providing advice and taking tim...