Position Responsibilities and Functions:- Provide first/second level contact and problem resolution for customer issues. Work with Third Party Vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microso...
The Support Engineer typically interacts with customer technical staff, operation managers, service engineers and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers and local authorities.As there are no distinct borders between the areas, you will need to be flexible and master more than one area. You are encouraged to trave...
Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Summary The Support Engineer typically interacts with customer technical staff, operation managers, service engineers and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers and local authorities. As there are ...
Amazon Web Services (AWS) is the market leader and technology forerunner in the Cloud business. As a member of the AWS support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a cloud support engineer, you will...
Engineering jobs. Reporting to the Senior Manager Access Network Planning & Design, the role holder is responsible for the Design, plan and optimization of the wireless radio access network communications systems, including radio propagation modelling and prediction, interference analysis, frequency coordination and parameter definition. He/She will be required to formulate radio access design gu...
Reporting Line: Field Team LeaderJob ObjectiveProvide field/sales support, resolve incidents and assigned problems, install, maintain and manage network equipment.Key Duties & Responsibilities:1st Level 24/7 field support, escalation / on-callProactive monitoring of equipment & facilitiesNetwork installation, testing & commissioning, bringing into service, integrationCross connects & jumpingMaint...
Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act a...
Firmly established as Africa s carriers carrier, award-winning capacity wholesaler WIOCC provides international and African telcos and ISPs with unrivalled high-speed, resilient and diverse capacity into, within and out of Africa. Reporting Line: Field Team Leader Job Objective Provide field/sales support, resolve incidents and assigned problems, install, maintain and manage network equipment. Ke...
JOB DESCRIPTIONReporting to the Senior Manager - Access Network Planning & Design, the role holder is responsible for the Design, plan and optimization of the wireless radio access network communications systems, including radio propagation modelling and prediction, interference analysis, frequency coordination and parameter definition.He/She will be required to formulate radio access design guid...
JOB DESCRIPTION Reporting to the Senior Manager - Access Network Planning & Design, the role holder is responsible for the Design, plan and optimization of the wireless radio access network communications systems, including radio propagation modelling and prediction, interference analysis, frequency coordination and parameter definition. He/She will be required to formulate radio access design gu...
Key Roles and Responsibilities: Performs basic problem determination and log the cases with Dimension Data Help Desk as the first point of contact. Collects relevant technical information. Attempt to resolve network and security related problem by following the guidance provided. Filter non-technical problems from technical problems with the help of Dimension Data Resolve known problems through p...
NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure ...
At Living Goods we empower people to improve the health of their families, friends and communities. Living Goods supports networks of Avon-like health entrepreneurs who go door to door to teach families how to improve their health and wealth and sell life-changing products such as simple treatments for malaria and diarrhea, safe delivery kits, fortified foods, clean cook stoves, water filters, an...
Discover your full potential. At Tetra Tech, we are collaborating with industry-leading experts for a sustainable future for our world. We combine consulting and engineering with advanced analytics and technology to solve the world's most complex challenges. Our innovation hubs across the globe will enable you to share ideas and best practices while growing your professional network. Wherever you...
Job Purpose The responsibilities converge multifunctional and specialized card systems functions to improve service interoperation and controls. Jointly with Vendors, the role ensures that interconnections enhance performance and capabilities. The role holder work closely with cross-functional team to fulfil business goals. Key Responsibilities Support 24/7 card system development and operations ...
I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Job Purpose The responsibilities converge multifunctional and specialized card systems functions to improve service interoperation and controls. Jointly with Vendors, the role ensures that interconnections enhance perform...
Reporting to: Manager Special Projects Business Unit: Technology Enterprise Technical Support (ETS) Who We Are We are a technology company that provides integrated solutions to individuals, Small and Medium-sized Enterprises (SMEs), Government and large corporates in Kenya, drawing from a diverse solutions suite that includes voice, data/connectivity, digital financial services, as well as networ...
Tatu is a project of Rendeavour, Africa s largest urban land developer with over 30,000 acres of visionary projects in the growth trajectories of large cities in Kenya, Ghana, Nigeria, Zambia and Democratic Republic of Congo. Rendeavour s vision goes beyond alleviating what is a self-evident problem that of stifling urban congestion and a dearth of quality housing and commercial property in Afric...
As a Customer Support Engineer, you will be primarily responsible for monitoring, maintaining, and troubleshooting Tatu Telecom s and its affiliates multiservice network infrastructure and implementing changes, such as provisioning, suspension, reactivation, and termination of circuits, in response to user requests and project work. You will also be required to deal with escalated issues from cus...
Job Description We are looking for a network engineer who will be responsible for maintaining and administering our client computer networks. Your primary duties will include maintenance of computer networks, hardware, software, and other related systems, performing disaster recovery operations, protecting data, software, and hardware from attacks, and replacing faulty network hardware components...
Job Description Job Description Reporting to the Chief Engineer, Facilities Database (FDB), the GIS Expert will be responsible for collecting, analysing and distributing Geospatial information ;maintenance of geospatial data management; timely availability of digitized drawings and GIS information; system operation efficiency and efficient network development; providing support and expertise in t...
Job DescriptionReporting to the Chief Engineer, Facilities Database (FDB), the GIS Expert will be responsible for collecting, analysing and distributing Geospatial information ;maintenance of geospatial data management; timely availability of digitized drawings and GIS information; system operation efficiency and efficient network development; providing support and expertise in the development of...
Kenya Power owns and operates most of the electricity transmission and distribution system in the country and sells electricity to over 4.8 million customers (as at June 29, 2016). The Company s key mandate is to plan for sufficient electricity generation and transmission capacity to meet demand; building and maintaining the power distribution and transmission network and retailing of electricity...
Kenya Power owns and operates most of the electricity transmission and distribution system in the country and sells electricity to over 4.8 million customers (as at June 29, 2016). The Company s key mandate is to plan for sufficient electricity generation and transmission capacity to meet demand; building and maintaining the power distribution and transmission network and retailing of electricity...