KEY RESPONSIBILITIES:Design intuitive and visually appealing user interfaces for our digital banking platforms based on customer insights.Create wireframes, prototypes, and high-fidelity mockups to effectively communicate design concepts.Conduct user research of new and existing products to understand customer behaviors, needs, and pain points.Ensure a seamless and consistent user experience acro...
Key ResponsibilitiesProvide guidance to product design teams as assigned to meet timely deliveries.Coordinate on daily basis in product design and development activities as assigned.Provide design solutions to meet cost-effectiveness and on-time deliveries.Validate product designs, identify constraints and provide corrective actions.Implement process improvements to ensure product quality and pro...
KEY RESPONSIBILITIES: Design intuitive and visually appealing user interfaces for our digital banking platforms based on customer insights. Create wireframes, prototypes, and high-fidelity mockups to effectively communicate design concepts. Conduct user research of new and existing products to understand customer behaviors, needs, and pain points. Ensure a seamless and consistent user experience ...
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. KEY RESPONSIBILITIES: Design intuitive and visual...
Principle Accountabilities Oversee resolution of systems related problems specific to Digital Channels. This will involve handling queries from users and resolve or advise them accordingly as well as attending to systems failures to resolve or coordinate the resolution of the problem, liaising with software vendors to resolve systems issues or escalating where necessary. Support Host to Host (H2H...
Oversee resolution of systems related problems specific to Digital Channels. This will involve handling queries from users and resolve or advise them accordingly as well as attending to systems failures to resolve or coordinate the resolution of the problem, liaising with software vendors to resolve systems issues or escalating where necessary.Support Host to Host (H2H), 3rd Party systems/channel...
Job Description Principle Accountabilities Oversee resolution of systems related problems specific to Digital Channels. This will involve handling queries from users and resolve or advise them accordingly as well as attending to systems failures to resolve or coordinate the resolution of the problem, liaising with software vendors to resolve systems issues or escalating where necessary. Support H...
Principle AccountabilitiesOversee resolution of systems related problems specific to Digital Channels. This will involve handling queries from users and resolve or advise them accordingly as well as attending to systems failures to resolve or coordinate the resolution of the problem, liaising with software vendors to resolve systems issues or escalating where necessary.Support Host to Host (H2H),...
Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively. Principle Accountabilities Oversee resolution of systems related problems specific to Digital Channels. This will involve handling queries from users and resolve or advise them accordingly as well as attendi...
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. KEY RESPONSIBILITIES: Provide direction and guida...
Job Description Principle Accountabilities Drive Team set targets through customer growth and retention across all lines; Tills, Digital Integrations, CTO, lending, NFI and balance sheet growth. Tills and Merchants mobilization- sales pitching and market activations. Plan, drive and monitor the Team sales strategies through segment focus, customer focus needs-based selling. Develop and refine Tea...
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. KEY RESPONSIBILITIES Create and sustain a compreh...
Role Responsibilities This is an individual contributor role with responsibility to Acquire New to Bank Priority Qualified Clients via leads sourced from Professionals, Employee Banking, Business Banking and Corporate, Commercial & Institutional Banking (CCIB) ecosystems.Responsible to actively engage with the New to Bank clients during the first 3 months to activate and get the client transactin...
Principle AccountabilitiesDrive Team set targets through customer growth and retention across all lines; Tills, Digital Integrations, CTO, lending, NFI and balance sheet growth.Tills and Merchants mobilization- sales pitching and market activations.Plan, drive and monitor the Team sales strategies through segment focus, customer focus needs-based selling.Develop and refine Teams sales toolkits, c...
Principle Accountabilities Drive Team set targets through customer growth and retention across all lines; Tills, Digital Integrations, CTO, lending, NFI and balance sheet growth. Tills and Merchants mobilization- sales pitching and market activations. Plan, drive and monitor the Team sales strategies through segment focus, customer focus needs-based selling. Develop and refine Teams sales toolkit...
Job Description JOB PURPOSE The job holder will be responsible for supporting the Operations Manager and the Branch Manager to deliver best in class customer service to customers to maximize relationship building through managing the Service Delivery function (Customer Service and Tellering) in the branch to ensure the delivery of quality service to customers, the projection of a professional and...
Principle AccountabilitiesDrive Team set targets through customer growth and retention across all lines; Tills, Digital Integrations, CTO, lending, NFI and balance sheet growth.Tills and Merchants mobilization- sales pitching and market activations.Plan, drive and monitor the Team sales strategies through segment focus, customer focus needs-based selling.Develop and refine Teams sales toolkits, c...
The Role Responsibilities This is an individual contributor role with responsibility to Acquire New to Bank Priority Qualified Clients via leads sourced from Professionals, Employee Banking, Business Banking and Corporate, Commercial & Institutional Banking (CCIB) ecosystems. Responsible to actively engage with the New to Bank clients during the first 3 months to activate and get the client trans...
JOB PURPOSEThe job holder will be responsible for supporting the Operations Manager and the Branch Manager to deliver best in class customer service to customers to maximize relationship building through managing the Service Delivery function (Customer Service and Tellering) in the branch to ensure the delivery of quality service to customers, the projection of a professional and warm image, main...
The Role ResponsibilitiesThis is an individual contributor role with responsibility to Acquire New to Bank Priority Qualified Clients via leads sourced from Professionals, Employee Banking, Business Banking and Corporate, Commercial & Institutional Banking (CCIB) ecosystems.Responsible to actively engage with the New to Bank clients during the first 3 months to activate and get the client transac...
Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively. Principle Accountabilities Drive Team set targets through customer growth and retention across all lines; Tills, Digital Integrations, CTO, lending, NFI and balance sheet growth. Tills and Merchants mobiliza...
The Role Responsibilities This is an individual contributor role with responsibility to Acquire New to Bank Priority Qualified Clients via leads sourced from Professionals, Employee Banking, Business and CCIB Banking ecosystems. Responsible to actively engage with the New to Bank clients during the first 3 months to activate and get the client transacting, set up and educate clients on alternate ...
Role Responsibilities This is an individual contributor role with responsibility to Acquire New to Bank Priority Qualified Clients via leads sourced from Professionals, Employee Banking, Business and CCIB Banking ecosystems.Responsible to actively engage with the New to Bank clients during the first 3 months to activate and get the client transacting, set up and educate clients on alternate remot...
JOB PURPOSEThe job holder will be responsible for supporting the Operations Manager and the Branch Manager to deliver best in class customer service to customers to maximize relationship building through managing the Service Delivery function (Customer Service and Tellering) in the branch to ensure the delivery of quality service to customers, the projection of a professional and warm image, main...
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