Job Description Qualification Education and Experience Must have: Bachelor s degree Communication/Marketing/Public relations or in any other related area of specialization One (1) year experience in a customer support role Must be Computer Literate.; OR Higher National Diploma in relevant area of specialization 2 years experience in Grade 7 at MKU or at a similar position in a recognized academic...
Qualification Education and Experience Must have: Bachelor s degree Communication/Marketing/Public relations or in any other related area of specialization One (1) year experience in a customer support role Must be Computer Literate.; OR Higher National Diploma in relevant area of specialization 2 years experience in Grade 7 at MKU or at a similar position in a recognized academic institution. Pr...
QualificationEducation and ExperienceMust have:Bachelor's degree Communication/Marketing/Public relations or in any other related area of specializationOne (1) year experience in a customer support roleMust be Computer Literate.;ORHigher National Diploma in relevant area of specialization2 years' experience in Grade 7 at MKU or at a similar position in a recognized academic institution.Previous e...
Mount Kenya University (MKU) is a fully fledged chartered university committed to a broad-based, wholistic and inclusive system of education. It has an overall goal of promoting human resource development for society s progressive good. Key responsibilities also include Duties and responsibilities: Managing large amounts of inbound calls in a timely manner Following current procedures when transf...
Mount Kenya University (MKU) is a chartered and ISO 9001:2015 certified University committed to a broad-based, holistic and inclusive system of education. The University is a member of the Inter-University Council of East Africa as well as the Association of Commonwealth Universities. MKU is largely known for its dynamic, comprehensive and thorough academic and vocational training system as well ...
Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries. Key Responsibilities: Customer Inquiry Handling: Respond to customer inquiries promptly, providing a...
JOB DESCRIPTIONThe Associate Customer Success Lead is the liaison between the company and our customers. The Associate Customer Success Lead will be responsible for ensuring that all our customers have a positive experience with our solutions and services from the moment they become aware of them to the day they decide to make a purchase all the way to when they are using the solutions.The Associ...
Equity Bank Limited (The "Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Ken...
Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals. Summary Our client is seeking a highly motivated and skilled individual to actively participate as a call agent for the Customer Experience Center based in Nairobi to Support the company s growth in West Africa...
Purpose for the Job The CX Manager is a customer-facing role focused on operational excellence that aligns to our Service promise and ultimately translates into an exceptional customer experience. The purpose of the role is to deliver a superior customer experience by driving operational excellence that aims at customer value, satisfaction, loyalty and, ultimately Retention. The successful candid...
Purpose for the JobThe CX Manager is a customer-facing role focused on operational excellence that aligns to our Service promise and ultimately translates into an exceptional customer experience. The purpose of the role is to deliver a superior customer experience by driving operational excellence that aims at customer value, satisfaction, loyalty and, ultimately Retention. The successful candida...
Minet is a trusted pan-African advisor that meets the uncertainties of tomorrow by delivering risk and human capital solutions today. As the largest Aon Global Network Correspondent, Minet has access to a network of over 50,000 colleagues in 120 countries as well as proprietary data, research and analytics which enable us to manage and secure the risks of tomorrow and provide clients with an unri...
Job Summary: As the Customer Development Executive you will be responsible for professionally representing the Colgate Palmolive company, managing the relationship with our partners on trust and respect, marketing and developing the 5p s of the different product categories, in order to increase sales profitably, improve levels of their distribution and market shares, in accordance with our busine...
The incumbent shall sell Pharma and non-pharma; beauty, health, and wellness products to our clients at our retail shop. Shall command excellent knowledge coming to supplements and pharmaceutical products. Roles and responsibilities The Employee s typical duties shall include but will not be limited to the following; Cross-sell beauty products (e.g. serums, body lotions, deodorants, toners, clean...
The incumbent shall sell beauty, health, and wellness products to our clients at our retail shop. Shall command excellent knowledge coming to supplements. Roles and responsibilities Cross-sell beauty products (e.g. serums, body lotions, deodorants, toners, cleansers, fragrances) of different brands. Identify customer needs and recommend cosmetics and skin care products based on their preferences ...
Job Title: Beautician Cum Sales Attendant Industry: Health, Beauty & Wellness The incumbent shall sell beauty, health, and wellness products to our clients at our retail shop. Shall command excellent knowledge coming to supplements. Roles and responsibilities Cross-sell beauty products (e.g. serums, body lotions, deodorants, toners, cleansers, fragrances) of different brands. Identify customer ne...
KEY RESPONSIBILITIES:Provide direction and guidance to product design teams to meet timely deliveries.Manage product design and development activities.Provide design solutions to meet cost-effectiveness and on-time deliveries.Validate product designs, identify constraints and provide corrective actions.Evaluate the design of new and existing products by conducting thorough analysis and assessment...
KEY RESPONSIBILITIES: Provide direction and guidance to product design teams to meet timely deliveries. Manage product design and development activities. Provide design solutions to meet cost-effectiveness and on-time deliveries. Validate product designs, identify constraints and provide corrective actions. Evaluate the design of new and existing products by conducting thorough analysis and asses...
Vacancy: Call Center Team Leader - Hospital (Nairobi) Ital GLOBAL - We are a comprehensive Human Capital and Quality Management Consultancy firm dedicated to helping organizations just like yours with their HR and Quality Management requirements. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best retu...
Job SummaryThe Barista shall be responsible for production of all hot beverages, different types of coffee. smoothies, alcoholic and non-alcoholic drinks in the establishment and for the delivery of a friendly, efficient guest service while creating a warm and welcoming atmosphere for all guests.Qualifications and experience neededCertificate in Mixology and barista or any other related field1-ye...
Bantu Africa Resort is a hotel with a difference giving its clientele a choice to enjoy the beauty of Mt. Kenya Region. From the beautiful aberdare forest, the Mt. Kenya and wonderful agricultural experience for Agri tourism not only leaves you entertained but well informed and empowered for entrepreneurship. Job Summary The Barista shall be responsible for production of all hot beverages, differ...
At Thunes we made it our mission and we work 24/7/365 to solve one of the world s most pressing problems: making financial services global and accessible to everyone. We are currently recruiting suitably qualified candidates to fill the position below: Context of the role We re looking for a Technical Project Manager to be an integral part of our Solutions Delivery Team. As part of the Solution D...
At Thunes we made it our mission and we work 24/7/365 to solve one of the world s most pressing problems: making financial services global and accessible to everyone. We are currently recruiting suitably qualified candidates to fill the position below: Context of the role We re looking for a Technical Project Manager to be an integral part of our Solutions Delivery Team. As part of the Solution D...
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. KEY RESPONSIBILITIES: Provide direction and guida...
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