desk engineer

1st Level 24/7 field support, escalation / on-callProactive monitoring of equipment & facilitiesNetwork installation, testing & commissioning, bringing into service, integrationCross connects & jumpingMaintain records, inventory and sparesReceive equipment, bench test, storage and RMA return handlingIncident and problem resolution as directed by NOC / TACProvide Service Desk / NOC / NMC cover dur...

Reporting Line: Field Team LeaderJob ObjectiveProvide field/sales support, resolve incidents and assigned problems, install, maintain and manage network equipment.Key Duties & Responsibilities:1st Level 24/7 field support, escalation / on-callProactive monitoring of equipment & facilitiesNetwork installation, testing & commissioning, bringing into service, integrationCross connects & jumpingMaint...

Firmly established as Africa s carriers carrier, award-winning capacity wholesaler WIOCC provides international and African telcos and ISPs with unrivalled high-speed, resilient and diverse capacity into, within and out of Africa. Reporting Line: Field Team Leader Job Objective Provide field/sales support, resolve incidents and assigned problems, install, maintain and manage network equipment. Ke...

Key Roles and Responsibilities: Performs basic problem determination and log the cases with Dimension Data Help Desk as the first point of contact. Collects relevant technical information. Attempt to resolve network and security related problem by following the guidance provided. Filter non-technical problems from technical problems with the help of Dimension Data Resolve known problems through p...

NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure ...

About SunCulture Founded in 2012, SunCulture s Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercialising life changing technology that solves the biggest daily challenges for the world s 570 million smallholder farming households. We are the largest distributor of solar water pumps / solar ir...

Want to be a part of our team?Dimension Data is a proud member of the NTT Group, a global IT powerhouse headquartered in Japan. As part of NTT, we deliver a wide range of IT services and solutions to clients around the world. Although the Dimension Data brand was retired in some parts of the world in 2019, it remains well recognized in the Middle East and Africa. Join us and become part of the NT...

NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure ...

About the roleThe key responsibilities include planning, executing, and finalizing IT stream challenges to manage existing or new requirements by Business Users within agreed deadlines. This includes coordinating with other business units and IT team members. This role requires you to have sound technical development and configurations on out of the box platforms which SunCulture can procure to m...

Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the role The key responsibilities include planning, executing, and finaliz...

ABOUT OXFAM Oxfam is an international confederation of 21 organizations working in over 60 countries worldwide seeking to find lasting solutions to and around the world. Oxfam is determined to change that world by mobilizing the power of people against poverty. Around the world, Oxfam works to find practical, innovative ways for people to lift themselves out of poverty and thrive. We save lives a...

We are known for providing unique custom software solutions you cannot find easily on the market.ABNO Softwares International is firm based in Kenya; one stop shop for all custom software solutions, web design and ICT consultancy. We provide state-of-the-art solutions for institutions, organizations and corporations with exemplary support services. Summary Customer Experience is the core of what ...

We are known for providing unique custom software solutions you cannot find easily on the market.ABNO Softwares International is firm based in Kenya; one stop shop for all custom software solutions, web design and ICT consultancy. About Job\ Customer Experience is the core of what we do, and this role will demonstrate a best-in-class customer experience with all ABNO Softwares International produ...

Global Communities is an international non-profit organization that works closely with communities worldwide to bring about sustainable changes that improve the lives and livelihoods of the vulnerable. We envision a world where everyone has the freedom, means and ability to live and prosper with dignity. Summary The Network Engineer is the primary IT resource for Global Communities multi country ...

ABOUT USAmazon is now offering an in-office role.In Office: Employees will be office based for the majority of their time. Employees on an in-office work pattern will be assigned a desk in an Amazon building. Employees will be required to reside within a commutable distance of the office they are assigned to (Nairobi).Amazon Web Services is the market leader and technology forerunner in the Cloud...

The Kenya Electricity Transmission Company Limited (KETRACO) is a 100% state-owned corporation incorporated on 2nd December, 2008 under the Company s Act, Cap 486 as a State Corporation pursuant to the Sessional Paper No. 4 of 2004 on Energy. ENGINEER POWER DISPATCH (KET 6) ONE (1 POSITION) REF: KET/5/1C/40/191/VOL II B (12/23) ON PERMANENT & PENSIONABLE TERMS Reporting to the Manager, Real Time ...

IT Jobs In Kenya. Location: Kitui & Kisumu,Reports To: Information Technology Officer,BackgroundThe Center for International Health, Education and Biosecurity (CIHEB)-Kenya is a local non-governmental organization collaborating with the Ministry of Health and County Health Management Teams to strengthen health systems for improved quality of health care in Kenya. CIHEB-Kenya is collaborating with...

Ciheb is an international health, education, and research center founded by the Institute of Human Virology within the University of Maryland, Baltimore s School of Medicine. The center is comprised of a network of international experts who work with local stakeholders to combat infectious and non-communicable diseases in resource-limited regions of the world. Job Summary The Information Technolo...

Peace Winds Japan (PWJ) is a Japanese Non-Governmental Organization established in 1996. PWJ has been providing humanitarian and development assistance for people affected by forced displacement and natural disasters in more than 20 countries in the world. Scope of Work Desk Review and Field Data Collection During assignment the consultant will be required to undertake the following activities. T...

NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure ...

Job Description Working at NTT The primary responsibility of the TS Implementation Engineer (L1) is to work closely with the TS Implementation Engineering team to action configurations, installations and attend to break/fix events that are deemed less complex in nature. Key Roles and Responsibilities: Develops the ability to start 'owning' portions of an installation, break/fix incidents, and pro...

NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure ...

The Kenya Electricity Transmission Company Limited (KETRACO) is a 100% state-owned corporation incorporated on 2nd December, 2008 under the Company s Act, Cap 486 as a State Corporation pursuant to the Sessional Paper No. 4 of 2004 on Energy. ENGINEER POWER DISPATCH (KET 6) ONE (1 POST) REF: KET/5/1C/40/191-B (9/2023) ON PERMANENT AND PENSIONABLE Reporting to Manager, Real Time Operations. Job Pu...

Flutterwave is a payment infrastructure company and our mission is to simplify payments for endless possibilities. We believe that our customers are our lifeline and are at the center of everything we do. Flutterwave was founded in 2016 by a team of ex-bankers, entrepreneurs and engineers. We decided to provide the award-winning technology core needed to provide businesses all around the world a ...