Duties of the Role Holder; Role holder will be required to contact & notify customers details of their debts Calling & visiting customers to negotiate payment for overdue accounts /arrange repayment plans/schedules Sending reminders/follow ups to customers who are due to make payments Getting Payment Proposals/Payment Proof from clients and updating in our CRM System. To use various professional ...
Keep tracking outstanding debts. Coordinate all recovery activities and ensure prompt recovery. Monitor debt collection response cycles and contacts as well as credit control performance. Follow up with External Service providers i.e. Debt collectors, auctioneers etc. and participate in bank auctions to ensure customers get maximum value. Conduct client visits (on a need basis) and telephone call...
Key Responsibilities Keep track of assigned accounts in one's portfolio and ensure proper follow up is done and all interactions with the customer via calls, chats or face to face are keyed in the system. Plan course of action to recover outstanding payments in one's portfolio. Skip trace, locate and contact debtors to inquire of their payment status, collect outstanding amounts or repossess coll...
Purpose The Debt Recovery Associate maintains a good relationship with the customers and tries to resolve any issues or disputes. The role holder will also be responsible for updating the records of the accounts and following the legal procedures for debt recovery. Primary Responsibilities Monitor, collect and manage problem account portfolio within all customer segments and return the accounts t...
I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Purpose The Debt Recovery Associate maintains a good relationship with the customers and tries to resolve any issues or disputes. The role holder will also be responsible for updating the records of the accounts and follo...
Job Description Reports to: Debt Recovery Manager Location: Head Office The Debt Recovery Officer will support Debt Recoveries Manager in analysis, planning, coordinating and control of all recovery activities to minimize debt risks. Responsibilities Coordinate all recovery activities and ensure prompt recovery. Instruct and Follow up with External Service providers i.e. Debt collectors, auctione...
Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values About Job Working closely with the Debt Recovery Manager, the Job holder will ensure focused attention and closely monitor the performance of an assigned portfolio of the writ...
Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. SUMMARY Working closely with the Debt Recovery Manager, the Job holder will ensure focused attenti...
Key Responsibilities and Duties:- Timely collection of company debt; Provision of supporting documents to facilitate the collection process (timely delivery of invoices, statements and demand notes); Maintain accurate and updated customers' statements; Work with the commercial team, legal office and external debt collectors to recover debts; Responding to client queries on time while ensuring cus...
Job Description Key Responsibilities and Duties:- Timely collection of company debt; Provision of supporting documents to facilitate the collection process (timely delivery of invoices, statements and demand notes); Maintain accurate and updated customers' statements; Work with the commercial team, legal office and external debt collectors to recover debts; Responding to client queries on time wh...
The Nation Media Group (NMG) founded by His Highness the Aga Khan in 1959 has become the largest independent media house in East and Central Africa. It has been quoted on the Nairobi Stock Exchange since the early 1970s Key Responsibilities and Duties:- Timely collection of company debt; Provision of supporting documents to facilitate the collection process (timely delivery of invoices, statement...
We pride ourselves in being the most experienced debt collection company in Kenya. Our expertise, capacity and foot print ensures recovery and value for money. Requirements Required skills: Microsoft Office software skills Negotiation and conflict resolution skills Speaking and listening skills Multi-tasking and time management skills Prioritization skills Knowledge of relevant legal requirements...