customer support agent

H.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world. While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world s biggest adhesion challenges. Primary Duties For ...

BURNis looking foran Agent Care Officer who will be responsible for providing support and assistance to agents or representatives ensuring that agents have the necessary resources, guidance, and well-being support to effectively carry out their roles and provide exceptional customer service.Duties and ResponsibilitiesDaily agent network management, including calls to agents, interface for sales o...

BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves.Since 2013, BURN has sold 200,000 high quality, locally manufactured and unsubsidized jikokoas â sto...

Job Descriptions: We re looking for detail-oriented and thoughtful people to join our Influx team. You ll be tasked with answering customer questions and need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem. Requirements: Excellent written and verbal English communication skills. Strong problem-solving skill...

Job Descriptions:We're looking for detail-oriented and thoughtful people to join our Influx team. You'll be tasked with answering customer questions and need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem.Requirements:Excellent written and verbal English communication skills.Strong problem-solving skills.Se...

Influx provides Support as a Service for brands and tech companies. This includes an entire operation available on demand: agents, management, training, QA, data, and insights. Summary We re looking for detail-oriented and thoughtful people to join our Influx team. You ll be tasked with answering customer questions and need to be able to think on your feet, communicate clearly and effectively, an...

Manage and grow existing Corporate and Trade accounts.Prospect for new corporate contracted business.Engage Trade market handling Government of Ghana Departments and Ministries for contractingManage and sustain high yields from Travel Agents.Develop profitable relationships with a portfolio of travel trade suppliers to secure long-term business e.g., with Trade/Corporates/Government partners.Mobi...

Job Purpose/Summary:Reporting to the Technical Support Team Leader, the job holder is responsible for call technical support and troubleshooting guidance pertaining to Wide Area Network (WAN), Local Area Network (LAN), Internet, data, voice, mail and managed LAN services queries from customers satisfactorily within the defined scope and laid down standards processes & procedures within the Helpde...

Job Purpose/Summary: Reporting to the Technical Support Team Leader, the job holder is responsible for call technical support and troubleshooting guidance pertaining to Wide Area Network (WAN), Local Area Network (LAN), Internet, data, voice, mail and managed LAN services queries from customers satisfactorily within the defined scope and laid down standards processes & procedures within the Helpd...

PRIMARY PURPOSE To generate and grow sales whilst maintaining required GP%, great agent relationships and high-level customer service by offering world-class itineraries to exceed agent & guests' expectations. To secure, cost and present product to the agent/guest accurately, efficiently, timeously by creating inspirational luxury travel. Have an excellent knowledge and good geographical understa...

To assist in the execution of FTA s financial policy manual, systems, and procedures, supporting key functions, including the timely and accurate processing of financial and accounting data. To maintain accurate books of accounts and ensure that all financial transactions comply with set organizational policies and procedures and internal controls are complied with. Duties and Responsibilities: F...

Accounting and finance jobs in Kenya. To assist in the execution of FTA s financial policy manual, systems, and procedures, supporting key functions, including the timely and accurate processing of financial and accounting data. To maintain accurate books of accounts and ensure that all financial transactions comply with set organizational policies and procedures and internal controls are complie...

Job Description To assist in the execution of FTA s financial policy manual, systems, and procedures, supporting key functions, including the timely and accurate processing of financial and accounting data. To maintain accurate books of accounts and ensure that all financial transactions comply with set organizational policies and procedures and internal controls are complied with. Duties and Res...

Brief DescriptionJob Purpose: - Reporting to the Commercial Manager, Kenya, the ideal candidate will be responsible for: Management of Corporate and Trade Accounts and deliver incremental revenue from the Corporate and Business travel market in order to achieve budgeted revenue target.Detailed DescriptionManage and grow existing Corporate and Trade accounts.Prospect for new corporate contracted b...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Job Purpose: Reporting to the Commercial Manager, Kenya, the ideal candidate will be responsible for: Management of Corporate and Trade Acc...

About the role BURN is looking for an exceptional, efficient A Customer Care Escalation Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities. ?The key role will be good customer service to all customers that require aftersales service, troubleshooting, resolving, and escalating all aftersales issues reported by the customers through the BURN cus...

PRIMARY PURPOSETo generate and grow sales whilst maintaining required GP%, great agent relationships and high-level customer service by offering world-class itineraries to exceed agent & guests' expectations.To secure, cost and present product to the agent/guest accurately, efficiently, timeously by creating inspirational luxury travel. Have an excellent knowledge and good geographical understand...

We are dedicated to authentic, genuine service and delivering the warmest hospitality with passion. We are humble, generous and empathetic towards everyone within our collective, whether we are welcoming and hosting guests, working alongside colleagues or collaborating with partners, communities or governments. PRIMARY PURPOSE To generate and grow sales whilst maintaining required GP%, great agen...

About the roleBURNis looking for an exceptional, efficient A Customer Care Escalation Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities. ?The key role will be good customer service to all customers that require aftersales service, troubleshooting, resolving, and escalating all aftersales issues reported by the customers through the BURN custo...

About the role BURN is looking for an exceptional, efficient A Customer Care Escalation Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities. The key role will be good customer service to all customers that require aftersales service, troubleshooting, resolving, and escalating all aftersales issues reported by the customers through the BURN cust...

BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves About the role BURN is looking for an exceptional, efficient A Customer Care Escalation Agent to fil...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary Reporting to Commercial Manager, the ideal candidate will be tasked with promoting and selling KQ products and value add services (...

YOUR MISSION Impact Quality Coordinator contributes to the success of the organization as a whole through Profitability (Managing Costs) and CX (Customer Satisfaction) control. Processes Optimization: ensuring the effective execution and enhancement of the cost affecting processes. KPIs: CPO (Cost per Order), Compensation CPO, CR, Process Adherence, CRC (Contact Resolution Center Adherence), Agen...

Location: Ambank House About Us: We have a leading e-commerce platform dedicated to providing customers with a seamless shopping experience. We offer a wide range of products and are committed to delivering exceptional customer service. Responsibilities Handle inbound and outbound calls from customers regarding product inquiries, orders, and general support. Assist customers in navigating the web...