Customer Success Manager jobs

Job Description Qualifications A degree, diploma, or equivalent qualification in Business Management, Accounting, or related field. Experience of 8 years and above in the industry. Management experience of teams of 40 and above. Proficiency in handling financial transactions, managing budgets, and analyzing sales data. Knowledge of safety regulations, environmental guidelines, and compliance stan...

Job Purpose:To formulate and implement strategic initiatives to drive new business growth and increase market share. Monitor branch performance, manage portfolio risks, and ensure compliance with bank policies. Collaborate with various business functions to maximize cross-selling opportunities and enhance customer loyalty. Provide leadership, guidance, and training to build a high-performing team...

Equity Bank Limited (The "Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Ken...

Mission Statement for the Role:Run a highly efficient and super motivated territory sales team to exceed targets in the designated territory and deliver month in month out. Overall Responsibility:Building, hiring, supervising and organising a territory wide Field Sales team, comprising Field Sales Representatives and Trainees. In-charge of developing and deploying profitable acquisition strategie...

JOB PURPOSEThe jobholder is responsible for managing client relationships to achieve the set sales targets and wallet share and ensure sustained business growth and profitability in the assigned customer segment. To sell, cross/upsell and deliver excellent sales and service of the bank's products and services whilst building long-term profitable customer relationships.KEY RESPONSIBILITIESBranch s...

JOB PURPOSEThe jobholder will Coordinate with the Head Branches in implementing and carrying out bank policy and procedures with respect to overall operations of the branch. The role is responsible for business development within the branch market to meet or exceed business development goals; development, coaching and discipline of staff to assure appropriate proper branch sales and customer serv...

Our Client in the energy, manufacturing and mining sectors is looking to hire a Business Development Manager (Geothermal Power Generation). The job holder will be responsible for identifying and developing new business opportunities, building strong relationships with key stakeholders, and contributing to the successful execution of geothermal projects.This position requires cooperation and plann...

Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. Key Responsibilities This role requires a mixture of system administration and client engagement hence the role holder must also be proficient i...

Superior and unrivalled support for our LPG customers. This covers areas of installations and conversions, safety audits on your premises, bespoke LPG solutions to fit your requirements and give best value, maintenance and support to ensure all runs smoothly Qualifications A degree, diploma, or equivalent qualification in Business Management, Accounting, or related field. Experience of 8 years an...

We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced. At poa! we believe everyone deserves access t...

Superior and unrivalled support for our LPG customers. This covers areas of installations and conversions, safety audits on your premises, bespoke LPG solutions to fit your requirements and give best value, maintenance and support to ensure all runs smoothly. Maintenance & Support We ensure that your equipment is in good working condition to enable you to run your operations with minimum disrupti...

Customer Services and Sales Manager*** We are excited to expand our operations in Kenya, with a particular focus on Nairobi. We aim to open new centers and expand our network in this bubbling city. Although we are not actively hiring at the moment, we want eager candidates to register their interest so we can get in contact as soon a we have another career-boosting role come up! If you are intere...

Duties and ResponsibilitiesSupervisory Responsibility:Directing and implementing adherence to Jacaranda code of conduct, policies/procedures, and performance of assigned staff;Monitoring staff compliance to customer service;24 Hour accountability and authority for decisions regarding patient care, site operations and personnel management for the facility.Execution expert:Lead the execution of the...

Our Project Managers are responsible for ensuring project success through owning, driving, communicating and respectfully engaging all stakeholders, valuing integrity and accountability.Within a portfolio of projects with complex and changing software technologies, customer and partner satisfaction is only possible because of exceptional Project Managers who know how to respect and engage all sta...

Our Project Managers are responsible for ensuring project success through owning, driving, communicating and respectfully engaging all stakeholders, valuing integrity and accountability. Within a portfolio of projects with complex and changing software technologies, customer and partner satisfaction is only possible because of exceptional Project Managers who know how to respect and engage all st...

Job Title: Operations Manager Company: Foodo GMBH Kenya LTD Location: Nairobi, Kenya Position Type: Full-Time About us: Foodo GMBH Kenya LTD is a dynamic and fast-growing food delivery startup, committed to revolutionizing the way people access and enjoy their favorite meals. We are dedicated to providing our customers with convenient, reliable, and delightful food delivery services, and we're lo...

HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Summary Our Client in the energy, manufacturing and mining sectors is looking to hire a Business Development Manager (Geothermal Power Generation). The job holder will be responsible for identifying and developing new business opportunities, building strong relationships w...

Job Title: BPO Project Manager Industry: Training Location: Nairobi Gross Salary: Competitive Our Client is a Technology Training organization based in Nairobi, Kenya. They are seeking a BPO Project Manager to join their growing company. As a Project Manager, you will monitor and supervise your team members and lead them toward achieving our organization s objectives. You will also be responsible...

We deliver open source to the world faster, more securely and more cost effectively than any other company. If you re interested in a career at Canonical, we are a remote-first company so please apply to any suitable role as skills are valued more than location, despite some having a preferred geographic preference. Summary Our Project Managers are responsible for ensuring project success through...

Working as a Senior Product Manager in our Retention Group offers the chance to collaborate with very talented groups of inhouse Engineers, Designers and Data Scientists solving real world problems that have a huge scale of impact across Africa. It's an opportunity to work in a company where progress and humility are valued as highly as technical excellence? At M-KOPA we use the latest technologi...

Job Description Job Purpose The Deputy Manager will support the Manager to design and deliver the performance management initiatives of the Bank. He/She will oversee the implementation of performance management programmes across the Bank. Key Duties and Responsibilities Strategic Responsibilities Contribute, as a member of the HR Department s management team, to the development and delivery of th...

Equity Bank Limited (The "Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Ken...

Key ResponsibilitiesThis role requires a mixture of system administration and client engagement hence the role holder must also be proficient in technology, solution oriented and customer centric.Foster effective self-leadership and collaboration with Client Partners (CPs), Business Delivery team, and clients to ensure the success of initiatives.Gain a deep understanding of solutions, Impact Plat...

Description :The Africa Customer Manager is responsible for co ordinating all Customer service (OTC) operations across the region, meeting market requirements and ensuring clear standard performance management analytics in each country and practices that trend to leading performance.AccountabilitiesProvide detailed Daily/weekly/monthly Service KPI data, including reconciliation to category team t...