He/She partners closely with internal and external stakeholders to collect feedback & information, create journey maps & standard operating procedures that provide insights to client needs, drive improvement of client experience, and create operational efficiencies. The CX Specialist creates high value journeys and initiatives for our Crew and Clients Experience Journey as they interact with our ...
The End User Services Sales Administrator is responsible for supporting account executives, practice sales, and customers, and performing as a Subject Matter Expert on a wide variety of Microsoft and Mimecast Products and Licensing.The Software Licensing Specialist must initiate and manage all phases of the software licensing process and offer pricing, conduct the software license review engageme...
He/She partners closely with internal and external stakeholders to collect feedback & information, create journey maps & standard operating procedures that provide insights to client needs, drive improvement of client experience, and create operational efficiencies.The CX Specialist creates high value journeys and initiatives for our Crew and Clients Experience Journey as they interact with our g...
NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure ...
KEY RESPONSIBILITIES Drive product monitoring and control of all trade finance products in liaison with Trade finance BDMs, Relationship Managers and Trade operations team. Ensure implementation and cascade of all appropriate procedures in line with the requirements and process in user units. Ensure adherence to and application of established policies, processes, procedures and tools to achieve o...
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. KEY RESPONSIBILITIES Drive product monitoring and...
United Nations and regional organizations; provides administrative and other support services to the United Nations Environment Programme (UNEP) and the United Nations Human Settlements Programme (UN-Habitat); provides joint and common services to other organizations of the United Nations system in Kenya, as applicable; and manages and implements the programmes of administration, conference servi...
United Nations and regional organizations; provides administrative and other support services to the United Nations Environment Programme (UNEP) and the United Nations Human Settlements Programme (UN-Habitat); provides joint and common services to other organizations of the United Nations system in Kenya, as applicable; and manages and implements the programmes of administration, conference servi...
Position Overview:As the Call Center Quality Control (QC) Specialist, you will be responsible for monitoring and evaluating the quality of calls handled by our call center agents. You will ensure that our agents consistently deliver outstanding service to our clients and maintain high standards of professionalism and efficiency. This role requires a meticulous attention to detail, excellent commu...
Planning and Resourcing Achieve Easy Buy Direct & Retail Sales revenue targets.Be accountable to achieve the quarterly and yearly Operating Plan for Inverter Sales in Kenya.Be accountable for timely and accurate forecasting of pipeline for Inverter sales per normal reporting cycles within the region.Provide input to and contribute to the formulation of the yearly business planning cycles.Execute ...
Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light About the role: The Solar Inverter Business Manager (Pay-Go) is a senior seasoned sales professional for the EasyBuy channel. They will be focused on leading sales and distribution of our solar inverter series operations and ready to ex...
Develop and execute targeted sales strategies to acquire new business and expand market share within the shipping and logistics sector. Actively promote Aquantuo's comprehensive suite of services, emphasizing the company's unique offerings. Collaborate closely with various business units, including Ecommerce, Fulfillment, Freight, to align sales efforts with the company's overarching objectives a...
iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. Position Summary The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...
ResponsibilitiesAnalyze historical call trends by source, handle time, and root cause to identify operational opportunities and proactively communicate this information to leadership while implementing appropriate action plans.Maintaining the right Headcount, calculating call capacity & ensure service level targets are met.Ensure that the real-time management team is providing the appropriate rea...
Job DescriptionJob PurposeTo create, monitor and review Procurement contracts and the procure-to-pay system catalogues, web forms and other materials to enable the effective and digital procurement of Goods and/or Services and maintenance of contracts.Key Deliverables Catalogue and Webforms Management in Coupa SystemAnalyse and monitor the procure-to-pay system catalogues and web form utilisation...
Gross Salary: Commission based, Our salon seeks a Wax Specialist to provide waxing and related services to clients. In this role, your responsibilities are to communicate with clients to discuss their needs and preferences, as well as learn about any sensitive skin or allergy issues. You must know when to use the right equipment, from basic waxing strips to hot wax. Responsibilities Perform hair ...
Customer Care Specialist (French/English Speaking)
Role DescriptionThis is a full-time remote role for an Ecommerce/Product Listing Specialist. The Ecommerce/Product Listing Specialist will be responsible for managing online product listings, ensuring that products are accurately described and presented in an attractive manner. The Specialist will also be responsible for providing excellent customer service to support sales.QualificationsE-Commer...
Conduct research, network, and cold-call to pro-actively identify and pursue new opportunities to grow partnerships with eye hospitals, clinics, and other health service providers; assist them in introducing or expanding their optical services.Contact and stimulate engagement with known potential partners; transform them into satisfied customers.Meet and surpass monthly, quarterly, and annual sal...
Starke Ayres s is a specialist in the vegetable, flower and lawn seeds industry, with over 130 years of experience. Headquartered in Johannesburg, South Africa, it is the leading supplier in Africa and an international supplier of premium varieties of vegetable, lawn and flower seed varieties to the professional grower SUMMARY Mascor is a Company consisting of franchised Automotive, agricultural ...
RebelsMarket is an online, curated marketplace of unique, edgy and rebellious products. We were founded in 2012 by a group of rebels wanting to break free from the norm of boring mall clothing stores. Role This is a full-time remote role for an Ecommerce/Product Listing Specialist. The Ecommerce/Product Listing Specialist will be responsible for managing online product listings, ensuring that pro...
Provide technical support for existing Agency, Mobiloan, Internet Banking, Mobi, C2B, MTS, Channel Manager systems (herein later referred to as Digital Channels) and implementation of related projects.Delivering business solutions by ensuring that they are well tested and are rolled out in a manner that does not adversely affect business processes.Work closely with IT Security to ensure that the ...
iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. POSITION SUMMARY The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...
Work with the technology integration teams to provide exceptional integration support.Develop and maintain processes and procedures for the support and maintenance of the bank's integration components. Develop and maintain the bank's technical documentation and procedures for integration support.Collaborate with the bank's technology and operations teams, development teams, architecture team, and...