Mount Kenya University (MKU) is a fully fledged chartered university committed to a broad-based, wholistic and inclusive system of education. It has an overall goal of promoting human resource development for society s progressive good. Key responsibilities also include Duties and responsibilities: Managing large amounts of inbound calls in a timely manner Following current procedures when transf...
Mount Kenya University (MKU) is a chartered and ISO 9001:2015 certified University committed to a broad-based, holistic and inclusive system of education. The University is a member of the Inter-University Council of East Africa as well as the Association of Commonwealth Universities. MKU is largely known for its dynamic, comprehensive and thorough academic and vocational training system as well ...
Mastercard is a leading global payments & technology company that connects consumers, businesses, merchants, issuers & governments around the world. Title and Summary Specialist, Product Management Cross Border Services The Specialist, Product Management, Network Partnerships Cross Border Payments will assist in the management of the Mastercard Cross Border Services (MA XBS) partner network, comp...
Strategy:Develop and execute strategic plans for the enhancement and optimization of Jubilee Holdings CRM & Microsoft Dynamics applications.Align CRM initiatives with business goals and objectives, driving operational efficiency and customer satisfaction.Evaluate CRM system performance and identify opportunities for continuous improvement and innovation.Collaborate with stakeholders to define pro...
Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No. JLIL209 Role Purpose The CRM Expert overall role is to ensure optimal a...
Starke Ayres s is a specialist in the vegetable, flower and lawn seeds industry, with over 130 years of experience. Headquartered in Johannesburg, South Africa, it is the leading supplier in Africa and an international supplier of premium varieties of vegetable, lawn and flower seed varieties to the professional grower. RESPONSIBILITIES: Quality of work Willing to learn the systems including diag...
Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job Ref. No. JLIL209 Role Purpose The CRM Expert overall role is to ensure optimal av...
Administrative Support to Executive DirectorProactively manage the Executive Director s calendar, prioritizing and scheduling appointments with key partners (Donors, Local Partners, Board Directors, etc). meetings, and travel arrangements to optimize the Executive Director time, ensuring a strategic allocation of resources to high-impact activities.In collaboration with the Regional Advocacy and ...
Executive Support Specialist _Re-Advertisement
Key responsibilities:Responding to customer queries in a timely and accurate way via emails or chats.Identifying customer needs and assisting customers with their queries.Escalate technical issues.Follow communication procedures, guidelines and Company policies.Knowledge of the admin area, the ability to use all the provided tools (training).Experience needed:BSc/HND in any relevant field or cert...
MAIN RESPONSIBILITIES:Lead discovery sessions to deeply understand the current customer experience today, perform research with our Crew and Clients to understand more, and work cross-functionally to define the future state.Apply design thinking in collaborative environments to innovate and improve the Crew and Client Experience.Use Voice of the Customer Program and operational data to gain insig...
NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure ...
Planning and Resourcing Achieve Easy Buy Direct & Retail Sales revenue targets.Be accountable to achieve the quarterly and yearly Operating Plan for Inverter Sales in Kenya.Be accountable for timely and accurate forecasting of pipeline for Inverter sales per normal reporting cycles within the region.Provide input to and contribute to the formulation of the yearly business planning cycles.Execute ...
Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light About the role: The Solar Inverter Business Manager (Pay-Go) is a senior seasoned sales professional for the EasyBuy channel. They will be focused on leading sales and distribution of our solar inverter series operations and ready to ex...
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. KEY RESPONSIBILITIES Drive product monitoring and...
Role DescriptionThis is a full-time remote role for an Ecommerce/Product Listing Specialist. The Ecommerce/Product Listing Specialist will be responsible for managing online product listings, ensuring that products are accurately described and presented in an attractive manner. The Specialist will also be responsible for providing excellent customer service to support sales.QualificationsE-Commer...
ResponsibilitiesAnalyze historical call trends by source, handle time, and root cause to identify operational opportunities and proactively communicate this information to leadership while implementing appropriate action plans.Maintaining the right Headcount, calculating call capacity & ensure service level targets are met.Ensure that the real-time management team is providing the appropriate rea...
RebelsMarket is an online, curated marketplace of unique, edgy and rebellious products. We were founded in 2012 by a group of rebels wanting to break free from the norm of boring mall clothing stores. Role This is a full-time remote role for an Ecommerce/Product Listing Specialist. The Ecommerce/Product Listing Specialist will be responsible for managing online product listings, ensuring that pro...
Starke Ayres s is a specialist in the vegetable, flower and lawn seeds industry, with over 130 years of experience. Headquartered in Johannesburg, South Africa, it is the leading supplier in Africa and an international supplier of premium varieties of vegetable, lawn and flower seed varieties to the professional grower SUMMARY Mascor is a Company consisting of franchised Automotive, agricultural ...
iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. Position Summary The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...
Gross Salary: Commission based, Our salon seeks a Wax Specialist to provide waxing and related services to clients. In this role, your responsibilities are to communicate with clients to discuss their needs and preferences, as well as learn about any sensitive skin or allergy issues. You must know when to use the right equipment, from basic waxing strips to hot wax. Responsibilities Perform hair ...
Customer Care Specialist (French/English Speaking)
Conduct research, network, and cold-call to pro-actively identify and pursue new opportunities to grow partnerships with eye hospitals, clinics, and other health service providers; assist them in introducing or expanding their optical services.Contact and stimulate engagement with known potential partners; transform them into satisfied customers.Meet and surpass monthly, quarterly, and annual sal...
NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure ...
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