customer service technical support jobs

Position Overview:We are seeking proactive and customer-focused Freelance Support Team Members to join our Sales Team at Nathan Digital Kenya. As a Support Team Member, you will play a crucial role in ensuring our clients receive exceptional service and support throughout their journey with us. This is a remote position with flexible hours, ideal for individuals who are passionate about customer ...

Founded in 2020, Nathan Digital is a premiere software company in Dubai additionally based in six countries around the world. We provide a radical shift for businesses looking to elevate their operations. We achieve this by creating software suites and state-of-the-art technology that helps these enterprises discover detailed and personalized insights and significantly improve performance.Positio...

Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act a...

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Summary The Support Engineer typically interacts with customer technical staff, operation managers, service engineers and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers and local authorities. As there are ...

Position Overview:Nathan Digital is seeking skilled individuals with previous experience in the IT industry to join our Freelancing Support team in Nairobi, Kenya. As a Freelancing Support Specialist, you will play a vital role in providing technical assistance and support to our clients on a freelance basis, contributing to the success and satisfaction of our clients while leveraging your IT exp...

Influx provides Support as a Service for brands and tech companies. This includes an entire operation available on demand: agents, management, training, QA, data, and insights. Summary We re looking for detail-oriented and thoughtful people to join our Influx team. You ll be tasked with answering customer questions and need to be able to think on your feet, communicate clearly and effectively, an...

Brief DescriptionS/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests.Detailed DescriptionServe as the first point of contact for customers seeking technical assistance over the phone or email.Perform remote trouble shooting through diagnostic techniques and pertinent questions.Determine the best solution based on the issue and...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary S/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests. Respons...

About The Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the...

As a Customer Support Engineer, you will be primarily responsible for monitoring, maintaining, and troubleshooting Tatu Telecom s and its affiliates multiservice network infrastructure and implementing changes, such as provisioning, suspension, reactivation, and termination of circuits, in response to user requests and project work. You will also be required to deal with escalated issues from cus...

Job Ref. No. JLIL215Role PurposeThe Senior Officer - Service Desk is responsible for overseeing the efficient and effective delivery of IT support services to internal users. They will play a crucial role in ensuring the smooth operation of the organization's IT systems and infrastructure, managing service requests and incidents, and maintaining high levels of user satisfaction. The Senior Office...

Technical Support Specialist at deepAfrica

About The RoleReporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the ...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job Ref. No. JLIL215 Role Purpose The Senior Officer - Service Desk is responsible fo...

REPORTING TO: AccountantCONTRACT DURATION: 5 MonthsPURPOSE OF THE JOB:The job holder will be responsible for providing Customer Care and IT support to the Kimisitu Investment Co. PLC office and ensuring effective co ordination of customer service and IT functions as required for effective operation of the business.MAIN DUTIES AND RESPONSIBILITIES:Customer ServiceCommunicate courteously with custo...

Engineering jobs. Reporting to the Senior Manager Access Network Planning & Design, the role holder is responsible for the Design, plan and optimization of the wireless radio access network communications systems, including radio propagation modelling and prediction, interference analysis, frequency coordination and parameter definition. He/She will be required to formulate radio access design gu...

Kimisitu Investment PLC was formed with the aim of pursuing prudent and profitable investments in order to increase shareholder value.he job holder will be responsible for providing Customer Care and IT support to the Kimisitu Investment Co. PLC office and ensuring effective co ordination of customer service and IT functions as required for effective operation of the business. Main duties and res...

IT jobs Nairobi. Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job Ref. No. JLIL215 Role Purpose The Senior Officer Service Desk is...

Duties and ResponsibilitiesOverseeing development, implementation and review of the Commission's information communication technology policies, standards, and strategies;Ensuring upgrading of ICT infrastructure to support operations of the Commission;Overseeing the adoption, implementation, use and development of ICT Solutions for enhanced service delivery and customer satisfaction;Ensuring adopt...

The Commission dates back to 1954 when Civil Service Commission was established by British Colonial Government following Holmes Commission Report, 1948; Civil Service Commission was advisory to the Governor in matters of appointments; At independence in 1963 it was enshrined in the constitution and renamed Public Service Commission; Independence Constitution had Regional PSC s but abolished in 19...

The Commission dates back to 1954 when Civil Service Commission was established by British Colonial Government following Holmes Commission Report, 1948; Civil Service Commission was advisory to the Governor in matters of appointments; At independence in 1963 it was enshrined in the constitution and renamed Public Service Commission; Independence Constitution had Regional PSC s but abolished in 19...

*NOPRIOR EXPERIENCE REQUIRED*The candidate picked will undergo training on the configuration of components. Qualifications:Strong problem-solving and troubleshooting skills.Excellent communication and customer service abilities.Attention to detail and commitment to delivering high-quality installations.KEY RESPONSIBILITIESConfiguration:Configure access control systems, CCTV cameras, intrusion det...

Gadgetmend is an internationally based company in Kenya, U.S.A & U.K which specializes in Security, ICT and Power backup Systems. Providing the latest end-to-end solutions. Gadgetmend focuses on providing consultancy and state of the art technologies in very solution we provide Requirements NO PRIOR EXPERIENCE REQUIRED* The candidate picked will undergo training on the configuration of components...

Job descriptionProviding quality services and support to all clients from site surveys, delivery, technical advice and after sales service.Managing teams at site and work schedulingDesigning and preparation of solar projects proposal in response to customer requirements.Carrying out technical service visits and provision of technical support as required.Building and nurturing relationships with s...