Customer Service Team Leader Full-time Jobs

Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. Responsibilities: Provide leadership and direction to the branch team, including Tellers, to ensure smooth operation of currency transactions an...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary Responsible for recruiting and maintaining a portfolio of premier clients, by selling a high-quality, relationship-oriented, financial planning servi...

Vivo Energy is the Shell licensee in 16 countries in Africa. We are proud to offer our customers the very best of Shell s high quality products and services including supply reliability, technical expertise and unmatched customer service in the countries where we operate. Job Purpose: Responsible for managing the relationship between the company and Retailer at site level, ensuring consistent del...

Leadership and Team Management: Provide leadership, guidance, and direction to branch managers, store managers, and other staff within the region. Set performance expectations, coach team members, and foster a positive and productive work environment.Strategic Planning: Develop and implement strategic plans and initiatives to achieve sales targets, increase market share, and drive business growth...

Mombasa Continental gives you the unique experience of a tropical atmosphere and complete resort, the hotel offers the opportunity for business or pleasure. The Health Club has a squash court, gymnasium, sauna, steam room, reflexology and massage Role This is an on-site contract role for a Food and Beverage Manager at Mombasa Continental. The Food and Beverage Manager will be responsible for over...

Providing the highest level of technical skill and expertise in Cisco PCCE, Dynamics CRM, ZOOM Customer Insights and Windows and Linux Operating systems and related network services protocols such as TCPIP, Telnet and DNSMonitoring and supporting the availability of the customer experience systems including but not limited to Microsoft Dynamics Servers, Cisco PCCE, Calrec and Customer insights se...

Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions Salary RangeKSh 50,000 KSh 100,000/month Duties and Responsibilities Learn with passion and diligence new business scenarios and process to constantly improve his/...

The Coca-Cola Company, which is headquartered in Atlanta, Georgia, is an American multinational beverage corporation, and manufacturer, retailer, and marketer of nonalcoholic beverage concentrates and syrups. Key Purpose Statement To manage, lead and support the team so that manufacturing, quality and maintenance targets are achieved in the most cost effective and efficient manner. Key Duties & R...

Bliss Medical Centre is a leading provider of medical services in East Africa, providing accessible, affordable and quality healthcare services. We are the fastest growing chain of modern outpatient medical services with over 80 Medical Centres. Job Summary Overall responsibility in ensuring quality, efficient andproactive human resource support services for the team. Responsibilities Compensatio...

Admin jobs. Department/Division: Operations,Reporting To: Head of Operations, Sportpesa is looking to hire an Assistant Casino Manager Duties and Responsibilities Technical support Liaise with Customer Service teams throughout the estate and iforium / game providers to understand and document player disputes and ensure disputes are handled promptly, efficiently and fairly. Customer Service suppor...

Introduction Established in 2004, the Aga Khan University Medical College in East Africa seeks to provide high quality education for health professional leaders who will then go on to become reputable specialists generating a positive and lasting impact in the lives of their patients and in the communities they serve. Our goal is to produce health professional leaders through our unique training ...

Our vision is to be The Logistics Company for the World. Our mission Excellence. Simply Delivered. is our guiding light. Our Strategy 2020: Focus.Connect.Grow. is our roadmap to the future. We connect people and improve their lives In this Field Sales Specialist position You will implement field sales plans and processes, including providing input for sales forecasting, budgeting, etc. You will d...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To provide specialist advice and support in relationship management, enabling the provision of sound claims assessment expertise. Selecting this role...

IT jobs in Nairobi. Tangaza University College is a private, Catholic university in Nairobi, Kenya. Position Summary: The overall objective of the ICT Manager is to organize and run the operations of information and communication technology to the ICT department so as to offer effective, professional and customer-oriented service to Tangaza University and related stakeholders. They should have st...

Customer Service Excellence: Observe and learn best practices for providing exceptional customer service through interaction with customers, assisting sales advisors, and handling customer inquiries or complaints, ensuring their needs are addressed promptly and professionally.Sales and Business Growth: Gain hands-on experience in driving sales and business growth. Collaborate with other team memb...

Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. Mission/ Core purpose of the Job: This role is responsible for embedding and maintaining technical security control requirement across the Equity network, infrastructure and...

Tushop is a venture-backed technology-enabled company operating in Kenya. Our mission is to strengthen the welfare of communities by giving them more value with their groceries. We do so by aggregating communities demand for groceries to help them access wholesale prices and provide convenient delivery to end-customers. Summary The Dispatch Associate is instrumental in ensuring the seamless deliv...

The Nairobi Women s Hospital is a hospital in Nairobi, Kenya. The hospital was founded in 2001 by Dr. Sam Thenya and is the first of its kind in the East and Central Africa region. Even if it specialised in Obstetrics and Gynecology services, the hospital is equipped and staffed to handle all general medical and surgical conditions. Summary Reporting to the Hospital Manager, this position is resp...

Customer Sales and service: - 45%Identify potential sales opportunities with new & existing Customers and subsequently sell and deliver.Identify the opportunity to introduce Product Specialists to Customers and subsequently to ensure delivery and sales.Formulate business development strategies and objectives to meet changing market needs.Monitor the level of complaints and quality of handling of ...

Client Management (50%)Coordinate intakes and data approval on a weekly basis to ensure smooth implementation within the set guidelines. In case of travel coordinate the necessary approvals with your supervisorProvide quality service and support to eProd clients, including onsite training, online follow up sessions, scheduled data health checks and define implementation plans to align with the cl...

Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the role The Deputy Head of Sales has the primary responsibility of defini...

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)Technical Excellence:Provide assurance that Equity Group s assets are effectively managed and monitored to meet Equity security requirements - first-line management assurance.Analize known and emerging threats to determine risks against Equity assets.Review and document Information Security Policies, Processe...

Technical Excellence:Provide assurance that Equity Group s assets are effectively managed and monitored to meet Equity security requirements - first-line management assurance.Analize known and emerging threats to determine risks against Equity assets.Review and document Information Security Policies, Processes and Procedures and meet governance in terms of legislative and audit requirements and p...

Sheer Logic Management Consultants (SLMC) was incorporated in 1997 as a limited liability company whose overall aim is to provide Human Resource consultancy and training services to a diverse set of industries and economic sectors; both private and public. Summary The Restaurant Supervisor position is responsible for overseeing the operations of the restaurant including the staff, expediting the ...