Wed Mar 27 2024 08:30:19 GMT+0000 (Coordinated Universal Time)

Customer Service Specialist Jobs

Senior Product Manager - Trade Finance

Nairobi

    KEY RESPONSIBILITIES Drive product monitoring and control of all trade finance products in liaison with Trade finance BDMs, Relationship Managers and Trade operations team. Ensure implementation and cascade of all appropriate procedures in line with the requirements and process in user units. Ensure adherence to and application of established policies, processes, procedures and tools to achieve o...

    2 days agoelevolt.co.ke
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    Microsoft Licensing Specialist At Ntt Ltd

    Ntt - Nairobi

      The End User Services Sales Administrator is responsible for supporting account executives, practice sales, and customers, and performing as a Subject Matter Expert on a wide variety of Microsoft and Mimecast Products and Licensing.The Software Licensing Specialist must initiate and manage all phases of the software licensing process and offer pricing, conduct the software license review engageme...

      11 days agofindojobs.ke
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      Client Experience Specialist At Ntt Ltd

      Ntt - Nairobi

        He/She partners closely with internal and external stakeholders to collect feedback & information, create journey maps & standard operating procedures that provide insights to client needs, drive improvement of client experience, and create operational efficiencies.The CX Specialist creates high value journeys and initiatives for our Crew and Clients Experience Journey as they interact with our g...

        12 days agofindojobs.ke
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        Senior Product Manager Trade Finance at KCB Bank Kenya

        KCB Bank Kenya - Nairobi

          Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. KEY RESPONSIBILITIES Drive product monitoring and...

          2 days agojobwebkenya.com
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          Client Experience Specialist at NTT Ltd

          NTT - Nairobi

            NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure ...

            13 days agojobwebkenya.com
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            Call Center Quality Control (Qc) At Dial Afrika

            Dial Afrika - Nairobi

              Position Overview:As the Call Center Quality Control (QC) Specialist, you will be responsible for monitoring and evaluating the quality of calls handled by our call center agents. You will ensure that our agents consistently deliver outstanding service to our clients and maintain high standards of professionalism and efficiency. This role requires a meticulous attention to detail, excellent commu...

              8 days agofindojobs.ke
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              Solar Inverter Business Manager (Pay-Go)

              Sun King - Nairobi

                Planning and Resourcing Achieve Easy Buy Direct & Retail Sales revenue targets.Be accountable to achieve the quarterly and yearly Operating Plan for Inverter Sales in Kenya.Be accountable for timely and accurate forecasting of pipeline for Inverter sales per normal reporting cycles within the region.Provide input to and contribute to the formulation of the yearly business planning cycles.Execute ...

                6 days agofuzu.com
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                Solar Inverter Business Manager (Pay-Go) at Sun King (Formerly Greenlight Planet)

                Sun King Formerly Greenlight Planet - Nairobi

                  Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light About the role: The Solar Inverter Business Manager (Pay-Go) is a senior seasoned sales professional for the EasyBuy channel. They will be focused on leading sales and distribution of our solar inverter series operations and ready to ex...

                  6 days agojobwebkenya.com
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                  Sales And Marketing Specialist- Mombasa

                  Mombasa

                    Develop and execute targeted sales strategies to acquire new business and expand market share within the shipping and logistics sector. Actively promote Aquantuo's comprehensive suite of services, emphasizing the company's unique offerings. Collaborate closely with various business units, including Ecommerce, Fulfillment, Freight, to align sales efforts with the company's overarching objectives a...

                    20 days agofindojobs.ke
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                    Customer Care Executive Job iSON Xperiences Limited - Corporate Staffing Services

                    iSON Xperiences - Nairobi

                      iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. Position Summary The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...

                      25 days agocorporatestaffing.co.ke
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                      Kenya | WFM Specialist | Mombasa-Based Role | 1st April 2024 - DF6054

                      Majorel Kenya - Mombasa

                        ResponsibilitiesAnalyze historical call trends by source, handle time, and root cause to identify operational opportunities and proactively communicate this information to leadership while implementing appropriate action plans.Maintaining the right Headcount, calculating call capacity & ensure service level targets are met.Ensure that the real-time management team is providing the appropriate rea...

                        18 days agofuzu.com
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                        Specialist, Enablement, Procurement

                        Standard Bank Group - Nairobi

                          Job DescriptionJob PurposeTo create, monitor and review Procurement contracts and the procure-to-pay system catalogues, web forms and other materials to enable the effective and digital procurement of Goods and/or Services and maintenance of contracts.Key Deliverables Catalogue and Webforms Management in Coupa SystemAnalyse and monitor the procure-to-pay system catalogues and web form utilisation...

                          21 days agofindojobs.ke
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                          Waxing Specialist Job Grae Care Ltd - Corporate Staffing Services

                          Grae Care - Nairobi

                            Gross Salary: Commission based, Our salon seeks a Wax Specialist to provide waxing and related services to clients. In this role, your responsibilities are to communicate with clients to discuss their needs and preferences, as well as learn about any sensitive skin or allergy issues. You must know when to use the right equipment, from basic waxing strips to hot wax. Responsibilities Perform hair ...

                            21 days agocorporatestaffing.co.ke
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                            Customer Care Specialist (French/English Speaking)

                            Kerry -

                              Customer Care Specialist (French/English Speaking)

                              30+ days agobrightermonday.co.ke
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                              Ecommerce/Product Listing Specialist At Rebelsmarket Inc

                              Rebelsmarket Inc - Nairobi

                                Role DescriptionThis is a full-time remote role for an Ecommerce/Product Listing Specialist. The Ecommerce/Product Listing Specialist will be responsible for managing online product listings, ensuring that products are accurately described and presented in an attractive manner. The Specialist will also be responsible for providing excellent customer service to support sales.QualificationsE-Commer...

                                22 days agofindojobs.ke
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                                Business Development Specialist

                                VisionSpring - Nairobi

                                  Conduct research, network, and cold-call to pro-actively identify and pursue new opportunities to grow partnerships with eye hospitals, clinics, and other health service providers; assist them in introducing or expanding their optical services.Contact and stimulate engagement with known potential partners; transform them into satisfied customers.Meet and surpass monthly, quarterly, and annual sal...

                                  25 days agofuzu.com
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                                  Mascor (John Deere): Technician (Diesel Mechanic) AG at Starke Ayres

                                  Starke Ayres - Nakuru

                                    Starke Ayres s is a specialist in the vegetable, flower and lawn seeds industry, with over 130 years of experience. Headquartered in Johannesburg, South Africa, it is the leading supplier in Africa and an international supplier of premium varieties of vegetable, lawn and flower seed varieties to the professional grower SUMMARY Mascor is a Company consisting of franchised Automotive, agricultural ...

                                    14 days agojobwebkenya.com
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                                    Ecommerce/Product Listing Specialist at RebelsMarket Inc

                                    RebelsMarket Inc - Nairobi

                                      RebelsMarket is an online, curated marketplace of unique, edgy and rebellious products. We were founded in 2012 by a group of rebels wanting to break free from the norm of boring mall clothing stores. Role This is a full-time remote role for an Ecommerce/Product Listing Specialist. The Ecommerce/Product Listing Specialist will be responsible for managing online product listings, ensuring that pro...

                                      23 days agojobwebkenya.com
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                                      Digital Support Specialist

                                      KCB Group - Nairobi

                                        Provide technical support for existing Agency, Mobiloan, Internet Banking, Mobi, C2B, MTS, Channel Manager systems (herein later referred to as Digital Channels) and implementation of related projects.Delivering business solutions by ensuring that they are well tested and are rolled out in a manner that does not adversely affect business processes.Work closely with IT Security to ensure that the ...

                                        30+ days agofuzu.com
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                                        Customer Care Executive at iSON Xperiences Limited

                                        iSON Xperiences - Nairobi

                                          iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. POSITION SUMMARY The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...

                                          26 days agojobwebkenya.com
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                                          Integrations Support Specialist, Enterprise Systems

                                          KCB Group - Nairobi

                                            Work with the technology integration teams to provide exceptional integration support.Develop and maintain processes and procedures for the support and maintenance of the bank's integration components. Develop and maintain the bank's technical documentation and procedures for integration support.Collaborate with the bank's technology and operations teams, development teams, architecture team, and...

                                            30+ days agofuzu.com
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                                            Bid Manager

                                            Nairobi

                                              The primary responsibility of Bid Office Specialists is to manage bids from the time that a sales opportunity is qualified in (assessed as a desirable deal for NTT to pursue) to the time that it is won or lost and handed over to the delivery team that will fulfil the project or contract with the client. The position is required to work on multiple small bids independently (single practices, singl...

                                              15 days agoelevolt.co.ke
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                                              Field Services Manager at Schneider Electric

                                              Schneider Electric - Nairobi

                                                Schneider Electric is the global specialist in energy management and automation. With revenues of â 26.6 billion in FY2015, our 185,000 employees serve customers in over 100 countries, helping them to manage their energy and process in ways that are safe, reliable, efficient and sustainable. Summary Reporting to Field Services Director (Anglophone west and East Africa), this position is responsib...

                                                22 days agojobwebkenya.com
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                                                Customer Care Specialist (French/English Speaking)

                                                Kerry Group - Nairobi

                                                  Accurate processing of quotes and pro-forma invoice requestsAccurate sales order capturing or conversionsEnsure changes to orders are maintainedProvide accurate weekly open order reportsProvide full and concise feedback pro-activelyEnsure adherence to SLA s and KPI s per Kerry strategyLiaise with sites via cockpits on changes to orders or escalationsOTIF managementBuild relationships with Key Acc...

                                                  30+ days agofuzu.com
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