Customer Service Specialist Full-time Jobs in Nairobi

Who is Water Mission? Water Mission is a nonprofit Christian engineering organization that designs, builds, and implements safe water, sanitation, and hygiene (WASH) solutions for people in developing countries and disaster areas. Guided by love, excellence, and integrity, we are driven to share clean, safe water and God s love with all. To date, we have served more than 8 million people in 60 co...

Water Mission is a rapidly growing Christian engineering nonprofit working to end the global water crisis by building safe water, sanitation, and hygiene solutions in developing nations and disaster areas. Guided by love, excellence, and integrity, we are driven to share clean, safe water and God s love with all. What is the opportunity? Working under the supervision of the Human Resource Manager...

Job Purpose The Process Analyst is responsible for leading Process Reengineering initiatives across the Group. Specialized in analysis of business processes and workflows. The role works with business and projects to identify areas where complex business processes and performance can be developed or improved. It leverages BPM and Lean Six Sigma techniques, concepts, and tools to proactively assis...

Mount Kenya University (MKU) is a chartered and ISO 9001:2015 certified University committed to a broad-based, holistic and inclusive system of education. The University is a member of the Inter-University Council of East Africa as well as the Association of Commonwealth Universities. MKU is largely known for its dynamic, comprehensive and thorough academic and vocational training system as well ...

Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. Job Purpose The Process Analyst is responsible for leading Process Reengineering initiatives across the Group. Specialized in analysis of business processes and workflows. T...

About One Acre Fund Founded in 2006, One Acre Fund supplies 1.6 million smallholder farmers with the agricultural services they need to make their farms more productive. Our 10,000 team is drawn from diverse backgrounds and professions. With operations across ten African countries, we make farmers more prosperous by providing quality farm supplies on credit, delivered within walking distance of f...

United Nations and regional organizations; provides administrative and other support services to the United Nations Environment Programme (UNEP) and the United Nations Human Settlements Programme (UN-Habitat); provides joint and common services to other organizations of the United Nations system in Kenya, as applicable; and manages and implements the programmes of administration, conference servi...

Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value Job Purpose. To ensure the implementation of the Private Banking value prop...

Mastercard is a leading global payments & technology company that connects consumers, businesses, merchants, issuers & governments around the world. Title and Summary Specialist, Product Management Cross Border Services The Specialist, Product Management, Network Partnerships Cross Border Payments will assist in the management of the Mastercard Cross Border Services (MA XBS) partner network, comp...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No. JLIL209 Role Purpose The CRM Expert overall role is to ensure optimal a...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job Ref. No. JLIL209 Role Purpose The CRM Expert overall role is to ensure optimal av...

Starke Ayres s is a specialist in the vegetable, flower and lawn seeds industry, with over 130 years of experience. Headquartered in Johannesburg, South Africa, it is the leading supplier in Africa and an international supplier of premium varieties of vegetable, lawn and flower seed varieties to the professional grower. RESPONSIBILITIES: Quality of work Willing to learn the systems including diag...

Key responsibilities:Responding to customer queries in a timely and accurate way via emails or chats.Identifying customer needs and assisting customers with their queries.Escalate technical issues.Follow communication procedures, guidelines and Company policies.Knowledge of the admin area, the ability to use all the provided tools (training).Experience needed:BSc/HND in any relevant field or cert...

MAIN RESPONSIBILITIES:Lead discovery sessions to deeply understand the current customer experience today, perform research with our Crew and Clients to understand more, and work cross-functionally to define the future state.Apply design thinking in collaborative environments to innovate and improve the Crew and Client Experience.Use Voice of the Customer Program and operational data to gain insig...

NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure ...

Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light About the role: The Solar Inverter Business Manager (Pay-Go) is a senior seasoned sales professional for the EasyBuy channel. They will be focused on leading sales and distribution of our solar inverter series operations and ready to ex...

Planning and Resourcing Achieve Easy Buy Direct & Retail Sales revenue targets.Be accountable to achieve the quarterly and yearly Operating Plan for Inverter Sales in Kenya.Be accountable for timely and accurate forecasting of pipeline for Inverter sales per normal reporting cycles within the region.Provide input to and contribute to the formulation of the yearly business planning cycles.Execute ...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. KEY RESPONSIBILITIES Drive product monitoring and...

Role DescriptionThis is a full-time remote role for an Ecommerce/Product Listing Specialist. The Ecommerce/Product Listing Specialist will be responsible for managing online product listings, ensuring that products are accurately described and presented in an attractive manner. The Specialist will also be responsible for providing excellent customer service to support sales.QualificationsE-Commer...

RebelsMarket is an online, curated marketplace of unique, edgy and rebellious products. We were founded in 2012 by a group of rebels wanting to break free from the norm of boring mall clothing stores. Role This is a full-time remote role for an Ecommerce/Product Listing Specialist. The Ecommerce/Product Listing Specialist will be responsible for managing online product listings, ensuring that pro...

iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. Position Summary The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...

Gross Salary: Commission based, Our salon seeks a Wax Specialist to provide waxing and related services to clients. In this role, your responsibilities are to communicate with clients to discuss their needs and preferences, as well as learn about any sensitive skin or allergy issues. You must know when to use the right equipment, from basic waxing strips to hot wax. Responsibilities Perform hair ...

About Us: Manuchar is a leading European company with a rich 40-year history, specializing in trade and distribution in developing countries. In Kenya, we're a growing, dynamic entity poised for expansion across East Africa. With a focus on the burgeoning Human Nutrition sector, we're on the lookout for an experienced Sales Development Specialist to lead our market development initiatives in Keny...

NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure ...