customer service representatives jobs

Job Description Mission Statement for the Role: To drive a kaizen culture by providing ongoing support from a quality improvement perspective. Overall Responsibility: Implement/develop relevant service levels quality assessment guidelines. Support in training new and existing agents on product knowledge plus expected service level standards & performing refresher trainings on a need basis. Provid...

Reporting: to the Directors, Gross Salary: Ksh 130k 150k Commissions Our client in the Bulk SMS space is seeking to hire a Business Development Manager who will be at the forefront of revolutionizing the VAS services solutions landscape and responsible for achieving company objectives by planning, setting sales goals, analyzing, performance data, and making forecasts as well as hiring, training, ...

Execafrica Recruitment Limited was founded in 2019 with Recruitment Experts who have more than 15 years of combined experience in Recruitment, Executive Search, Headhunting and Manpower planning. Summary Are you a dynamic self-driven individual, looking to make an impact in the FMCG industry? We are looking for Distributor Sales Representatives whose main roles will be to: Generate sales leads to...

Mission Statement for the Role: To drive a kaizen culture by providing ongoing support from a quality improvement perspective. Overall Responsibility: Implement/develop relevant service levels quality assessment guidelines. Support in training new and existing agents on product knowledge plus expected service level standards & performing refresher trainings on a need basis. Provide periodic quali...

Mission Statement for the Role:To drive a kaizen culture by providing ongoing support from a quality improvement perspective.Overall Responsibility:Implement/develop relevant service levels quality assessment guidelines.Support in training new and existing agents on product knowledge plus expected service level standards & performing refresher trainings on a need basis.Provide periodic quality dr...

Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions Salary Range : KSh 100,000 KSh 150,000/month Duties and Responsibilities To drive growth and hit sales targets, effective management of the sales team is critical....

Job Ref. No: JHIL107 (Re-advertised)Role PurposeThe job holders will be obliged to deliver their respective regional bancassurance month-on-month and yearly revenue budgets.Main ResponsibilitiesOperationalEnsure achievement of sustainable growth of the assigned region to meet the set revenue objectives.Plan and co-ordinate health Insurance sales activation programs organized by Banks, Regional or...

About the roleThe Call Center Quality Analyst(QA) is responsible for assessing the quality of the performance of the call center teams dealing with our existing and potential customers. The QA will monitor the inbound and outbound call and email and Social Media responses to assess the team members' demeanor, technical knowledge on products and processes, customer service performance, and conform...

The Banking Sales Team Leader is responsible for leading a team of banking sales representatives to achieve sales targets, deliver exceptional customer service, and promote the bank's products and services. The Team Leader will provide guidance, coaching, and support to team members to optimize performance and drive revenue growth..Roles/Duties & Responsibilities.Lead, motivate, and inspire a tea...

The Banking Sales Manager is responsible for leading and managing the sales team to achieve revenue targets, deliver exceptional customer service, and promote the bank's products and services. The Sales Manager will develop and implement sales strategies, provide coaching and support to sales representatives, and collaborate with senior management to drive business growth.Roles/Duties & Responsib...

Job Ref. No: JHIL107 (Re-advertised) Role Purpose The job holders will be obliged to deliver their respective regional bancassurance month-on-month and yearly revenue budgets. Main Responsibilities Operational Ensure achievement of sustainable growth of the assigned region to meet the set revenue objectives. Plan and co-ordinate health Insurance sales activation programs organized by Banks, Regio...

Job Ref. No: JHIL107 (Re-advertised) Role Purpose The job holders will be obliged to deliver their respective regional bancassurance month-on-month and yearly revenue budgets. Main Responsibilities Operational Ensure achievement of sustainable growth of the assigned region to meet the set revenue objectives. Plan and co-ordinate health Insurance sales activation programs organized by Banks, Regio...

Job Ref. No: JHIL107 (Re-advertised) Role Purpose The job holders will be obliged to deliver their respective regional bancassurance month-on-month and yearly revenue budgets. Main Responsibilities Operational Ensure achievement of sustainable growth of the assigned region to meet the set revenue objectives. Plan and co-ordinate health Insurance sales activation programs organized by Banks, Regio...

We believe EVERYONE in the world deserves access to the internet and affordable communications. Mission Statement for the Role: To drive a kaizen culture by providing ongoing support from a quality improvement perspective. Overall Responsibility: Implement/develop relevant service levels quality assessment guidelines. Support in training new and existing agents on product knowledge plus expected ...

Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the role The Call Center Quality Analyst(QA) is responsible for assessing ...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JHIL107 (Re-advertised) Role Purpose The job holders will be obliged to...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JHIL107 (Re-advertised) Role Purpose The job holders will be obliged to...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JHIL107 (Re-advertised) Role Purpose The job holders will be obliged to...

Our History Stan Consulting Group Limited was established in the year 2009, with an objective of providing a wide range of consulting services to our clients. We (SCG Ltd) are NITA Approved trainer (NITA/TRN/805) and IHRM certified trainer (IHRM C00304) Summary The Banking Sales Team Leader is responsible for leading a team of banking sales representatives to achieve sales targets, deliver except...

Our History Stan Consulting Group Limited was established in the year 2009, with an objective of providing a wide range of consulting services to our clients. We (SCG Ltd) are NITA Approved trainer (NITA/TRN/805) and IHRM certified trainer (IHRM C00304) Summary The Banking Sales Manager is responsible for leading and managing the sales team to achieve revenue targets, deliver exceptional customer...

The right person for this role is meticulous in their attention to detail, thorough, and sees tasks through to 100% completion. They are proactive and have strong problem-solving skills. At the same time, they are customer service oriented; as Namati is a global organization with staff on almost every continent, the Operations Officer must be able to work with individuals from diverse backgrounds...

The right person for this role is meticulous in their attention to detail, thorough, and sees tasks through to 100% completion. They are proactive and have strong problem-solving skills. At the same time, they are customer service oriented; as Namati is a global organization with staff on almost every continent, the Operations Officer must be able to work with individuals from diverse backgrounds...

Reports to: General Manager,Gross Salary: Kshs 80-100k, We are looking to hire an Executive Housekeeper to assist the administration by supervising staff, inspection of standards, conduct trainings, cost control measures, safety and security measures, handling of materials, tools and equipment, link between the client and the company. Responsibilities Supervising the staff and ensuring the areas ...

Namati is dedicated to placing the power of law in the hands of people. For billions of people around the world, the law is broken. Summary The right person for this role is meticulous in their attention to detail, thorough, and sees tasks through to 100% completion. They are proactive and have strong problem-solving skills. At the same time, they are customer service oriented; as Namati is a glo...