Customer Service Officer Jobs

Customer Service Officer (9 Positions) at Tavevo Water and Sewerage Company Limited

Support Services & Customer Retention Officer at Rentokil Initial

Our history dates back to 1986 when we were incorporated under the brand name, Credit Kenya Limited and commenced operations the same year as a financial institution. Later in 1995, we upgraded to a fully-fledged commercial bank and changed our brand name to Credit Bank Limited (CBL). The Bank currently has sixteen branches dotted across the country. In Nairobi, we have five branches in City Cent...

M.P Shah Hospital is looking to recruit a professional, and evidence-driven person for a vacancy in Corporate Communications and Public Relations Division, as a Customer Experience Officer. Reporting to the Customer Experience Manager Corporate Communications and Public Relations Division, the job holder will serve as the as a first impression of the Hospital to the clients to ensure excellent cu...

Training Reservations Officer Location: Tala Road, Runda, Off Kiambu Road. Job type: Fulltime Indepth Research Institute is a global training and professional services firm that partners with organizations to enhance productivity, performance, sustainability and overall success. Job Summary We are seeking a detail-oriented and organized Training Reservations Officer to facilitate the smooth opera...

Trident Insurance Company Limited (TICL) is incorporated in Kenya and licensed to transact General Insurance business. It was licensed and began full operations in 1982. Trident Insurance has a team of highly qualified, dynamic and experienced staff who offer professional and personalized insurance services efficiently. Our operations are run on a customized automated systems to provide effective...

Remuneration and Benefits Basic Salary Scale: KShs. 192,034 KShs. 249,644 P.M.; House Allowance: KShs. 60,000 P.M. Commuter Allowance: KShs. 21,000 P.M. Annual Leave Allowance: KShs.12,500 P.A. Medical Cover and Other Allowances: As provided by KMFRI Terms of Service: Permanent and Pensionable. Job Specifications Duties and responsibilities of the officer will entail: Commercialization of researc...

Remuneration and BenefitsBasic Salary Scale: KShs. 192,034 KShs. 249,644 P.M.;House Allowance: KShs. 60,000 P.M.Commuter Allowance: KShs. 21,000 P.M.Annual Leave Allowance: KShs.12,500 P.A.Medical Cover and Other Allowances: As provided by KMFRITerms of Service: Permanent and Pensionable.Job SpecificationsDuties and responsibilities of the officer will entail:Commercialization of research outputs...

Chogoria hospital was started by the Scottish missionaries back in 1922 with the help of Mr and Mrs. Irvine being in charge. Chogoria hospital is on a side-road that branches off Embu Meru highway about 2km from the highway. Chogoria hospital was built in a serene environment around 200km north of Nairobi city. It is situated within the fast-growing Chogoria township in the Mwimbi division, Maara...

Duties and responsibilities of the officer will entail:i) Commercialization of research outputs;ii) Developing and coordinating preparation of work plans for the sales teams through structural design and implementation of the work plan document to ensure effective allocation responsibilities to staff and successful sales activities;iii) Prepare quarterly reports on marketing & development activit...

Indepth Research Services (IRES) is an international training and consultancy organization with its head office in Nairobi, Kenya. IRES offers a comprehensive portfolio of technical training and education services designed for individuals, and organizations working in the agriculture; climate change and environment; disaster management; education; food and nutrition; health; humanitarian relief; ...

Main Purpose of the Job - (Job Summary): Office administration, overseeing mail management, and dispatch to ensure a smooth flow of work processes within the office in line with business objectives. Main Responsibilities: Receipt and registration of all new claims received in the IT system and maintain a register thereof. Receive all incoming mail, collate documents in order of priority, and offe...

Job Description 1. Develop and implement effective customer service processes that ensure customer satisfaction and Retention. 2. Supervise the customer service team in prompt response to customer requests/enquiries, ensuring top-flight service across all customer interaction touch points. 3. Skillfully investigate and resolve Customer complaints productively, ensure professionalism and complianc...

Primary Purpose of RoleThe Executive Assistant acts as a strategic partner to the GCEO by not only managing the administrative elements of the office but more importantly providing executive support in a one-on-one working relationship. He/She serves as the primary point of contact for internal and external stakeholders on all matters pertaining to the office of the GCEO. He/She also serves as a ...

Maintaining a positive, empathetic and professional attitude towards clients at all timesPrimary point of contact within the hospitalInvestigate and respond to all customer enquiries promptly directly to customer inquiries either fact to face, by telephone or electronically and Resolving customer complaintsWelcoming, receiving, guiding and directing the patients around the hospitalFilling and pro...

About the Role:This role includes performing information and data quality reviews and creating and maintaining standard work processes. Quality reviews and checks will be based on the organization's standards, as well as any applicable methodologies, especially within the Carbon environment.In addition, the person to fill this role will be at the forefront of ensuring the organization meets its g...

Kenindia Insurance Ltd, was established as merger of Indian Insurance Companies operating in Kenya to form a vibrant joint venture with moral and financial support from leading local business elite on 6th December 1978. By 2007, a span of 29 years, the company had crossed the Ksh 3 billion gross premium income mark to become the largest non-life insurer in Kenya. Since then, Kenindia has grown fr...

About Us: Governors Balloon Safaris Limited is a premier hot air balloon company offering breathtaking aerial safaris over the stunning landscapes of Masai Mara. We provide our guests with an unforgettable experience, combining adventure, luxury, and safety.Job Description:We are seeking a dynamic and versatile Security and Guest Relations Officer to join our team. The ideal candidate will not on...

Job objectiveAs the Senior Sales Officer, you will oversee day-to-day / Weekly operations of the Local sales team to ensure that operations are well run & that we have a dynamic Veg Local Sales Business. Improve standards and process management for sales and customer support activities to optimize sales reporting and quote to order practices. Develop operational standards and metrics to establish...

We are looking for a confident and self-motivated individual who is looking for a customer service opportunity.Job RequirementsDiploma in Front Office & Administration, Hospitality Management or any related course.Utalii College graduand is an added advantage.Attained a C or higher in your KCSE.Proficient in Microsoft Office.Customer Service experience: At least 1 Year would be an added advantage...

About the Role: This role includes performing information and data quality reviews and creating and maintaining standard work processes. Quality reviews and checks will be based on the organization's standards, as well as any applicable methodologies, especially within the Carbon environment. In addition, the person to fill this role will be at the forefront of ensuring the organization meets its...

The African Population and Health Research Center (APHRC) is a premier research-to- policy institution, generating evidence, strengthening research and related capacity in the African research and development ecosystem, and engaging policy to inform action on health and development. The Center is Africa-based and African-led, with its headquarters in Nairobi, Kenya, and a West Africa Regional Off...

Director, Operational ExcellenceReporting to the Group Chief Executive Officer, the Director Operational Excellence will be responsible for steering excellence through strategic oversight of IT, digital, marketing, communication, customer experience and business change and transformation functions.Key ResponsibilitiesDevelop and oversee the implementation of strategies, policies, and procedures t...

We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend Summary We are looking for a confident and self-motivated individual who is ...