Customer Service Manager Part-time Jobs in Nairobi

Role PurposeThe purpose of this role is to ensure effective and efficient delivery of Exams. To manage Venue Supervisor engagement, relationship, and performance. To co-ordinate and manage any risk or issue resolution, including co-ordination of customer communication directly or through customer services. To be point of contact for Venues/Venue Supervisors on the day. This role will be required ...

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-qualit...

Mission Statement for the Role:Exceed your sales numbers through exceptional telephone salesmanship, creating leads, initiating prospect calls and establishing ongoing rapport with existing and potential customers. Be part of the team that's aiming to deliver over 60% of the total sales into the company.Overall Responsibility:Make sales and hit the number! Be part of the team that aims to deliver...

Company DescriptionJob DescriptionEXECUTIVE RESPONSIBILITIES & EMPOWERMENTEnsures that all events run smoothly and guests are well looked after from the moment they arrive to the time they leaveEnquires whether guests are satisfied throughout the EventsOffers attentive service to guests, adapting to any constraintsEstablishes good relations with guests, offering advice and fostering customer loya...

The British Council is a British organisation specialising in international cultural and educational opportunities. Role Purpose The purpose of this role is to ensure effective and efficient delivery of Exams. To manage Venue Supervisor engagement, relationship, and performance. To co-ordinate and manage any risk or issue resolution, including co-ordination of customer communication directly or t...

Job Purpose The Accounts Assistant Receivables will work closely with the Finance and Administration Manager to enable service delivery to members in an efficient and timely manner. The Position will be responsible in processing, tracking, and recording payments in an accurate, efficient, and timely manner in line with the established guidelines. Key Responsibilities Maintain and update the Membe...

IntroductionAga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is the first hospital in East Africa to be accredited by the Joint Commission International from the USA. The University Hospital has been providing high quality care for the people of East Africa and beyond for over 60 years. Under The...

Role DescriptionThis is a full-time hybrid role for an Insurance Sales Manager at Madison Group located in Nairobi County, Kenya, with flexibility for some remote work. The Insurance Sales Manager will be responsible for managing a team, driving insurance sales, providing excellent customer service, and overseeing financial aspects of insurance transactions. This role requires both on-site presen...

We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced Mission Statement for the Role: Exceed your sa...

Madison Group Limited is a locally owned financial services holding company that specializes in Insurance and wealth management services. The Group comprises of Madison Life Assurance Kenya Limited, Madison General Insurance Kenya Limited, and Madison Investment Managers Limited. Madison Life Assurance Kenya was originally incorporated under Kenyan Laws in 1988 as Madison Insurance Company Limite...

Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Job Purpose To ensure proper, accurate and timely management of financial risk...

Summary The ideal candidate will have experience in both property management and accounting, with a keen eye for detail and a commitment to providing exceptional customer service to tenants and residents. Responsibilities Manage all aspects of the property, including marketing, leasing, tenant relations, and maintenance. Oversee the financial performance of the property, including rent collection...

Job PurposeTo ensure proper, accurate and timely management of financial risks associated with hospitalized Patients (cash and third-party payers) until discharge.Key ResponsibilitiesEnhance a positive atmosphere and corporate image by providing outstanding customer services to patients, clients, the public and AKU staff and ensure inquiries to the department are addressed promptly.Access system ...

At Stratostaff we design, implement and manage workforce solutions for large, specialized or routine staff complements giving you the opportunity to focus on your core business. PROFILE INTRODUCTION Our client is a well-established technology leader, with a widespread presence across Africa. They are dedicated to efficiently delivering quality products to their customers and are seeking a highly ...

Customer service jobs. Imara Hospital is a fast-growing healthcare facility located in Embu county, that is on track to be the lead healthcare brand in Mt. Kenya in the next few years. The hospital is on a mission to create better lives for people living in underserved areas, by providing affordable world-class healthcare with compassion, through service excellence. The hospital has launched a 10...

Sales and marketing jobs. Location: Nairobi & Kitengela, Job Summary: Optimise Outsourcing Ltd is looking for an outgoing and dynamic Sales Representatives. As an Insurance Sales Agent your primary responsibility is to drive company s sales by identifying and securing new clients while maintaining strong relationships with existing ones. This involves a deep understanding of the company s product...

High-level ResponsibilitiesTeam managementStakeholder managementCandidate managementCandidate sourcing, processing, and endorsementJob offers and onboardingReportingSpecific ResponsibilitiesCollaboration with Hiring ManagersUnderstand the hiring requirements of a specific role through open communication with the hiring managerEnsure that all needed information is gathered using the job descriptio...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Job Purpose: Reporting to the Commercial Manager, Kenya, the ideal candidate will be responsible for: Management of Corporate and Trade Acc...

Job Title: Operations Manager Company: Foodo GMBH Kenya LTD Location: Nairobi, Kenya Position Type: Full-Time About us: Foodo GMBH Kenya LTD is a dynamic and fast-growing food delivery startup, committed to revolutionizing the way people access and enjoy their favorite meals. We are dedicated to providing our customers with convenient, reliable, and delightful food delivery services, and we're lo...

JUMIA is an e-commerce startup with an aim to mimic Amazon s success by delivering a wide range of items, from toys to generators across the African continent. Shortly after the startup of the business in Nigeria, JUMIA launched warehouses in four other growing countries which include: Egypt, Morocco, Kenya and Cote d Ivoire. Key Responsibilities Review current customer service processes and coll...

Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. Job Purpose The Process Analyst is responsible for leading Process Reengineering initiatives across the Group. Specialized in analysis of business processes and workflows. T...

Job PurposeThe Process Analyst is responsible for leading Process Reengineering initiatives across the Group.Specialized in analysis of business processes and workflows. The role works with business and projects to identify areas where complex business processes and performance can be developed or improved. It leverages BPM and Lean Six Sigma techniques, concepts, and tools to proactively assist ...

Janta Kenya is a HR Consultancy firm established with an objective of encompassing integral and necessary skills that most individuals and organizations need in everyday business. Key Responsibilities Selling and Letting Achieve and exceed agreed sales targets. Work with the Director to set the income target for the year. Dissemination of information regarding availability and status of property ...

Diageo is the world s leading premium drinks company, a business built on the principles and foundations laid by the giants of our industry. Summary The Africa Customer Manager is responsible for co ordinating all Customer service (OTC) operations across the region, meeting market requirements and ensuring clear standard performance management analytics in each country and practices that trend to...