Customer Service Manager Full-time Jobs

Technical Excellence:Provide assurance that Equity Group s assets are effectively managed and monitored to meet Equity security requirements - first-line management assurance.Analize known and emerging threats to determine risks against Equity assets.Review and document Information Security Policies, Processes and Procedures and meet governance in terms of legislative and audit requirements and p...

We are a Management Consultancy firm and we commenced active business in Kenya April 2016. RESPONSIBILITIES: Sales Transactions: Process sales transactions accurately and efficiently. Handle cash, credit card, and digital payment methods following established procedures. Prospecting, Upselling and Cross-Selling: Identify opportunities to sell, upsell and cross-sell products based on customer need...

1.\tSales Strategy:a.\tDevelop and execute a sales strategy tailored to the Horeca sector to achieve revenue targets and market share growth.b.\tIdentify opportunities for product placement, promotion, and expansion within Horeca establishments.c.\tCollaborate with the marketing team to develop targeted campaigns and promotional activities to drive sales.2.\tCustomer Relationship Management:a.\tB...

Broll Kenya is a property services company which represents clients in the rapidly growing East Africa economic block which includes Kenya, Tanzania and Ethiopia. Main Responsibilities: He/she will be tasked with the execution of the following duties: Develop and implement effective marketing programs Develop and maintain effective public relations with customers, marketing professionals and exte...

Superior and unrivalled support for our LPG customers. This covers areas of installations and conversions, safety audits on your premises, bespoke LPG solutions to fit your requirements and give best value, maintenance and support to ensure all runs smoothly. Summary We are seeking a Inventory & Stores Manager to manage the inventory, policies and procedures related to inventory control. He/ She ...

Our vision is to be The Logistics Company for the World. Our mission Excellence. Simply Delivered. is our guiding light. Our Strategy 2020: Focus.Connect.Grow. is our roadmap to the future. We connect people and improve their lives In this Field Sales Specialist position You will implement field sales plans and processes, including providing input for sales forecasting, budgeting, etc. You will d...

Geminia Life Insurance Company Limited is a Kenyan-owned insurance company which specializes in Life Insurance. The company was established after Geminia Insurance Company Limited separated its General and Life insurance business. Job Summary: The Marketing Assistant (Digital) will work with the Marketing Manager to implement the Company s strategies across multiple online and offline digital cha...

Training Program Development: Develop comprehensive training programs and materials for field staff and sales agents, including product knowledge, sales techniques, collection practices and customer service skills.Training Delivery: You will be required to deliver engaging and interactive training sessions with field staff and agents and also audit and ensure continuous improvement of the trainin...

The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. JOB PURPOSE STATEME...

Platinum Credit Limited is a credit only Micro-Finance Company licensed in Kenya under the Company s Act. The company, was founded in 2003 with a vision to provide emergency loans to Civil Servants, TSC members and employees of selected companies. We deliver cash in 24hours, with minimum bureaucracy and swift customer service. You ll need; Knowledge in Logbook Financing The ability to recruit, re...

Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the Role Reporting to the Regional Sales Manager with a dotted reporting l...

Identify and implement action plans and regularly track and review Branch performance to ensure the achievement of the set targets for the branch.Responsible for preparation and submission of daily, weekly and monthly reports to the senior management.Promote high level customer service culture in the branch for potential acquisitions.Achieve set sales & collections targets.Stimulate branch growth...

Sheer Logic Management Consultants (SLMC) was incorporated in 1997 as a limited liability company whose overall aim is to provide Human Resource consultancy and training services to a diverse set of industries and economic sectors; both private and public. Summary The Restaurant Supervisor position is responsible for overseeing the operations of the restaurant including the staff, expediting the ...

We are the market leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across Africa & the Middle East. Role Overview: Responsible for providing an efficient and effective planned preventative maintenance, reactive maintenance and remedial works prog...

SportPesa, is a Kenya-based sports betting website owned and operated by Pevans East Africa Limited. The website is licensed by the BCLB (Betting Control and Licensing Board of Kenya) under the Betting, Lotteries and Gaming Act. Duties and Responsibilities Technical support Liaise with Customer Service teams throughout the estate and iforium / game providers to understand and document player disp...

Social media management of all accounts; Monthly concept notes generation and content management. Analysis of monthly social listening report.Supervise and train community managers on social media response.Blog management on the websiteQuarterly consolidated digital report on performance of the pages.Event management and planning for sales and marketing functions i.e. Roadshows, supermarket launc...

KAPA is a leading manufacture of edible oils, margarine, baking powder, detergent powder such as toss, laundry and toilet soaps and glycerine. Responsibilities Social media management of all accounts; Monthly concept notes generation and content management. Analysis of monthly social listening report. Supervise and train community managers on social media response. Blog management on the website ...

Introduction In the last four decades, Aga Khan University (AKU) has built a global reputation for its work to improve the quality of life in developing societies through high-quality teaching, research, and healthcare delivery that reflects its core values of impact, quality relevance and access. A not-for-profit organization and an agency of the AKDN, the University has campuses and programs in...

Sales and marketing jobs. Astradental Services is a leading provider of dental care solutions committed to enhancing smiles and improving oral health. With a focus on delivering exceptional patient experiences and cutting-edge treatments, we provide comprehensive dental services to our community.We are seeking a dynamic and experienced Chief Sales and Marketing Officer to lead our sales and marke...

Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Salary Range : KSh 50,000 KSh 100,000/month Duties and Responsibilities Develop and implement comprehensive marketing plans and campaigns to enhance brand visibil...

Deal Execution: Work with Executive Director, Advisory to execute debt capital markets, syndicated loans, and structured products transactions in Kenya and across the wider East African region.Placements: Take a lead on placements of the transactions with various classes of investors including DFIs, Banks, Fund Managers, Insurance Companies, Private Equity amongst others.Partnership Management: I...

Procurement job vacancies in Kenya About The Organisation FSD Africa is a specialist development agency working to help make finance work for Africa s future. Based in Nairobi, FSD Africa s team of financial sector experts work alongside governments, business leaders, regulators, and policymakers to design and build ambitious programmes that make financial markets work better for everyone. Our in...

Collections & Customer engagementPlay a key role as a member of the collections team to ensure collections targets are metPrimary responsibility is the collection of an outstanding debt within agreed deadlinesSupport weekly communication strategies (emails, calls, etc.) to manage and assist in collecting delinquent debtorsEnsure customer queries are responded to within agreed timelinesEnsure reco...

Job ref: HR BDM 05 2024. Summary The incumbent will be in charge of management of the company s sales operations: from demand creation, sales forecasting, distribution channel management and debt collection. As a key player in the management team, the post holder will take up significant responsibility in a fast-growing company with a focus on Renewable Energy Technologies (RETS). The post holder...