Customer Service Engineer Jobs

JOB PURPOSEAs a Warehouse Supervisor, you will be responsible for ensuring the seamless installation, validation, and maintenance of parts and components on our engineering electric vehicles. Your responsibilities will include providing feedback to design engineers, supporting field testing, assisting with troubleshooting and testing of electric vehicles, and collaborating with the technician tea...

Handle escalations from Safaricom Enterprise Platinum customers, its partners and Safaricom special projects; Research, review and recommend emerging technologies and innovative customer solutions and liaise with stakeholders for technology adoption to maximize service availability; Oversee fixed data partner engineers support and effectively liaise with internal subject matter experts-level 3 su...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary poi...

Tetra Pak has an opening in Nairobi for Future Talent:Automation Engineer to fill a rewarding and challenging role that will allow you freedom with accountability while working directly with our Projects team and customers. The successful candidate will work independently in project team with some coaching help from a colleague. Recommended to have a mentor. What You Will Do Supporting the Market...

Location: Kenya Our client, a leading automotive manufacturer in Electric 2&3 Wheelers offering continued renewable energy technology solutions through excellent customer service is seeking to recruit a Warehouse Supervisor. JOB PURPOSE As a Warehouse Supervisor, you will be responsible for ensuring the seamless installation, validation, and maintenance of parts and components on our engineering ...

Job DescriptionWithin the Egis team in Africa, and under the responsibility of the Regional Service Line Director (RSLD) Environment Africa based in Casablanca, as a Senior Project Manager, you will carry out the following missions in the field of territory development and transport infrastructure (road, highway, rail, urban, energy, waste, water, industry, multimodal platform,...) and renewable ...

Tetra Pak has an opening in Nairobi for Future Talent:Automation Engineer to fill a rewarding and challenging role that will allow you freedom with accountability while working directly with our Projects team and customers. The successful candidate will work independently in project team with some coaching help from a colleague. Recommended to have a mentor.What You Will DoSupporting the Market c...

JOB PURPOSE STATEMENTAs a Backend Engineer, you will be responsible for all development and maintenance of software integrations. This is a planning and development role whose focus is the analysis, design, development, and management (technical support) of the division's integrations and API Strategy.KEY ACCOUNTABILITIES (DUTIES AND RESPONSIBILITIES)Systems Analysis, Design and Development (30%)...

Job Description Within the Egis team in Africa, and under the responsibility of the Regional Service Line Director (RSLD) Environment Africa based in Casablanca, as a Senior Project Manager, you will carry out the following missions in the field of territory development and transport infrastructure (road, highway, rail, urban, energy, waste, water, industry, multimodal platform,...) and renewable...

Egis is a major international group in the construction engineering and mobility services sectors whose unique global service range encompasses infrastructure consulting, engineering and operation Summary Within the Egis team in Africa, and under the responsibility of the Regional Service Line Director (RSLD) Environment Africa based in Casablanca, as a Senior Project Manager, you will carry out ...

Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

We are now looking for a Packet Core Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.You will require a broad knowledge within telecom and Datacom, covering both har...

We are now looking for a Packet Core Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.You will require a broad knowledge within telecom and Datacom, covering both har...

JOB DESCRIPTIONReporting to the Enterprise Premium Support Manager- the holder of the position will perform complex EBU 1st and 2nd Line technical support operations for global enterprise customers as well as support digital services as per respective portfolio, perform 2nd line support for escalations from the Enterprise Customer Support team and liaise with internal stakeholders and partners to...

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. Summary As a Front End Developer you will be joining the team supporting and developing the Salesforce Experience Cloud applications in use by the Internatio...

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world s mobile traffic passes through Ericsson networks. About Job We are now looking for a Packet Core Support Engineer that will provide technical service and support to our custo...

The Davis & Shirtliff Group is the leading supplier of water and energy solutions in the region. The group is Kenyan based and operates through a network of Kenyan branches as well as regional subsidiaries in Uganda, Tanzania, Zambia, Rwanda, South Sudan, DRC and Zimbabwe. The company has a total complement of over 800 highly trained and professional staff spread across the region and seeks to fi...

JOB PURPOSE STATEMENTThis role is responsible for the analysis, design, development and management of automated tests for new and existing software.KEY ACCOUNTABILITIES (DUTIES AND RESPONSIBILITIES)Designing, developing and supporting frameworks for our test infrastructure and providing automation expertise to our development teams.Contributing toward predictable delivery of quality releasesMento...

IT jobs in Nairobi. Tangaza University College is a private, Catholic university in Nairobi, Kenya. Position Summary: The overall objective of the ICT Manager is to organize and run the operations of information and communication technology to the ICT department so as to offer effective, professional and customer-oriented service to Tangaza University and related stakeholders. They should have st...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. Job Description Reporting to the Enterprise Premium Support Manager- t...

ResponsibilitiesGenerate comprehensive reports and visualizations to effectively communicate findings and insights to HR stakeholders.Develop and implement the analysis, reporting and quality control of HR service delivery.Design and implement HR-relevant dashboards and KPI monitoring tools to facilitate informed decision-making.Identify and extract appropriate data sources for analytics projects...

Our Journey Rescue.co is a fast-growing tech startup building the emergency response of the future. Our 24-hour rescue.co Dispatch Center provides lifesaving services to millions of Kenyans, and our platform powers emergency response for SOS and EMS applications. Our vision is that emergency response is only minutes away, no matter where you are or who you are. Over the last five years, we've bui...

Run the production environment by monitoring availability and taking a holistic view of system health.Implement SRE frameworks and practices within the organization using the systems operations tool chain.Strong familiarity with web servers and load balancing technologies.Operational Excellence ensure systems availability, performance, efficiency, change management, monitoring, emergency response...

Job Purpose/Summary:Reporting to the Technical Support Team Leader, the job holder is responsible for call technical support and troubleshooting guidance pertaining to Wide Area Network (WAN), Local Area Network (LAN), Internet, data, voice, mail and managed LAN services queries from customers satisfactorily within the defined scope and laid down standards processes & procedures within the Helpde...