Fri Mar 29 2024 07:30:11 GMT+0000 (Coordinated Universal Time)

Customer service call contact centre jobs

Head of Customer Experience at ENGIE

ENGIE - Nairobi

    ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Purpose/Mission The Customer Experience Department leads Support excellence through a smart customer journey and insightful & responsive analysis. The department creates & manages against a strategy and plan that speaks to the wider Group and Country strategic objecti...

    30+ days agojobwebkenya.com
    See more details

    Universal Sales Consultant at Sheer Logic

    Sheer Logic - Nairobi

      Sheer Logic Management Consultants (SLMC) was incorporated in 1997 as a limited liability company whose overall aim is to provide Human Resource consultancy and training services to a diverse set of industries and economic sectors; both private and public Main purpose of the job An outbound contact center role whose aim is to onboard and/or cross sell to new and existing customers by contacting t...

      30+ days agojobwebkenya.com
      See more details

      Customer Care Officer At Engie

      Engie - Nairobi

        Job Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relationships with our customers by trouble shooting of technical issues, answering customer's questions, resolve problems, escalate and fo...

        30+ days agofindojobs.ke
        See more details

        Customer Service Officer At Jubilee Insurance

        Jubilee Insurance - Nairobi

          Job Ref. No. JLIL176 Role Purpose The role holder interacts with Jubilee Life customers to provide them with information to address inquiries regarding products and services. In addition, they deal with and help resolve any customer complaints and implement initiatives to improve customer satisfaction levels and loyalty, while ensuring that the customers receive world class customer service exper...

          30+ days agofindojobs.ke
          See more details

          Customer Experience Executive At Apollo Life Assurance - Apa Insurance

          Apollo Life Assurance Apa Insurance - Nairobi

            KEY PRIMARY RESPONSIBILITIES Handle Inbound and Outbound engagements. Address product enquiries to conclusion in a bid to have first call solution at all times; Communicate and coordinate with internal departments to get solutions for client queries/escalations. End-to-end management of social media engagements. Organize workflows that the meet customer time frame. Process orders, forms, applicat...

            30+ days agofindojobs.ke
            See more details

            Centre Manager Telemarketing Unit At Absa Bank Limited

            Absa Bank - Nairobi

              Job Summary To maximise the customer experience by ensuring that continuous quick and efficient service is delivered to all Cash Customers through mentoring, coaching and developing staff within Hub and Spoke, The process requires careful daily coordination, cash planning, forecasting and management and would need to use a nodal optimization tool to ensure most effective cash management. Ensure t...

              30+ days agofindojobs.ke
              See more details

              Site Engineer-It At Corporate Staffing

              E Staffing - Nairobi

                Key Responsibilities Execute surveillance, performance monitoring, maintenance and repairs of buildings and equipment Executes daily surveillance of building and equipment and reports all building and customer defects Monitors performance of equipment and installations and co-provides input on power usage and capacity planning. Provides data for input into reports, such as electric meter data Pro...

                30+ days agofindojobs.ke
                See more details

                Customer Care Officer at ENGIE

                ENGIE - Nairobi

                  ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Job Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relation...

                  30+ days agojobwebkenya.com
                  See more details

                  Contact Centre Agent Job - Corporate Staffing Services

                  Marie Stops Kenya - Nairobi

                    This post reports to the Contact Centre Coordinator. The purpose of the post is to provide overall coordination of the interface between Marie Stopes Kenya and her clients and stakeholders through various communication channels for information dissemination, providing professional counselling services, feedback and directing business through client bookings across all channels.Qualifications Dipl...

                    30+ days agocorporatestaffing.co.ke
                    See more details

                    Customer Care Officer Job 2023 - Corporate Staffing Services

                    ENGIE Energy Access - Nairobi

                      Customer Service Jobs In Kenya. About ENGIE BU Africa ENGIE Energy AccessENGIE Energy Access is a leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol ...

                      30+ days agocorporatestaffing.co.ke
                      See more details

                      Centre Manager Telemarketing Unit at Absa Bank Limited

                      Absa Bank - Nairobi

                        Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To maximise the customer experience by ensuring that continuous quick and efficient service is delivered to all Cash Customers through mentoring, coa...

                        30+ days agojobwebkenya.com
                        See more details

                        Call Centre Nursing Executive Medical Contact Centre at CIC Insurance

                        CIC Insurance - Nairobi

                          CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi PURPOSE: To provide general customer service in respect to medical business customers. PRIMARY RESPONSIBILITIES: Receive and respond to Medical emergency lines and ensure 24 hour coverage. Resolve customers communication through electro...

                          30+ days agojobwebkenya.com
                          See more details

                          Site Engineer Job 2023 - Corporate Staffing Services

                          Nairobi

                            Our client is a provider of cloud- and carrier-neutral colocation data centre services in Africa. They seek to hire a competent professional Site Engineer whose role entails monitoring of the data centres infrastructure, preventive and corrective maintenance as well as customer implementation and supportExecute surveillance, performance monitoring, maintenance and repairs of buildings and equipme...

                            30+ days agocorporatestaffing.co.ke
                            See more details

                            Site Engineer Job Nov 2023 - Corporate Staffing Services

                            Nairobi

                              Engineering Jobs In Kenya. Our client is a start-up founded by technology enthusiasts with more than 30 years experience in the data centre industry across the world. They have recently received their series B funding and are looking at expanding their team. They seek to hire a competent professional Site Engineer whose role entails monitoring of the data centres infrastructure, preventive and co...

                              30+ days agocorporatestaffing.co.ke
                              See more details

                              Client Experience Officer Job - Corporate Staffing Services

                              Imara Hospital - Nairobi

                                Customer Service Jobs In KenyaImara Hospital is a fast-growing healthcare facility located in Embu county, that is on track to be the lead healthcare brand in Mt. Kenya in the next few years. The hospital is on a mission to create better lives for people living in underserved areas, by providing affordable world-class healthcare with compassion, through service excellence. The hospital has launch...

                                30+ days agocorporatestaffing.co.ke
                                See more details

                                Site Engineer-IT at Corporate Staffing

                                Corporate Staffing - Nairobi

                                  Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries. Key Responsibilities Execute surveillance, performance monitoring, maintenance and repairs of buildi...

                                  30+ days agojobwebkenya.com
                                  See more details

                                  Customer Experience Executive at Apollo Life Assurance APA Insurance

                                  Apollo Life Assurance APA Insurance - Nairobi

                                    Apollo Group (Apollo Investments Limited)was an idea born from the need to harness synergies across the insurance business. Built on commitment, integrity and innovation, it has risen to be one of the leading financial groups in East Africa. Apollo Investments Limited (AIL) includes APA Insurance (Kenya and Uganda). KEY PRIMARY RESPONSIBILITIES Handle Inbound and Outbound engagements. Address pro...

                                    30+ days agojobwebkenya.com
                                    See more details

                                    Customer Service Officer at Jubilee Insurance

                                    Jubilee Insurance - Nairobi

                                      Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No. JLIL176 Role Purpose The role holder interacts with Jubilee Life custom...

                                      30+ days agojobwebkenya.com
                                      See more details

                                      Customer Experience Executive at Apollo Life Assurance - APA Insurance

                                      Jobs in Kenya - Nairobi

                                        Job Description KEY PRIMARY RESPONSIBILITIES Handle Inbound and Outbound engagements. Address product enquiries to conclusion in a bid to have first call solution at all times; Communicate and coordinate with internal departments to get solutions for client queries/escalations. End-to-end management of social media engagements. Organize workflows that the meet customer time frame. Process orders,...

                                        30+ days agokazitoday.com
                                        See more details

                                        Test Center Manager at Pearson

                                        Jobs in Kenya - Nairobi

                                          Job Description Key Responsibilities Act as Line manager for all test centre staff regarding employee relations, training & development, absence management and performance management Support the Regional Manager in recruitment issues and conduct staff interviews as required Carry out 1-2-1 meetings, Performance Reviews and Development Reviews with staff as required Maintain and update local site ...

                                          30+ days agokazitoday.com
                                          See more details

                                          Test Center Manager at Pearson

                                          Pearson - Nairobi

                                            At Pearson, we re committed to a world that s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it s one child in our own backyard or an education community across the globe. Key Responsibilities Act as Line manager for all test centre st...

                                            30+ days agojobwebkenya.com
                                            See more details

                                            Manager Patient Experience, Hospital Administration at Aga Khan University Hospital

                                            Aga Khan University Hospital - Nairobi

                                              Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Our Vision of Aga Khan University Hospital, Nairobi is to be the premier, tert...

                                              30+ days agojobwebkenya.com
                                              See more details

                                              QSSS-TL-CSE-Customer Support Service Engineer Tier at Q-Sourcing Servtec Group

                                              QSourcing Servtec Group - Nairobi

                                                Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals. Job Summary: Reporting to the Head of Technical, this role exists to provide excellent customer service and offer remote 1st level technical support to company customers via all available communication channels...

                                                30+ days agojobwebkenya.com
                                                See more details

                                                QSSS-TL-CEO-Customer Experience Officer at Q-Sourcing Servtec Group

                                                QSourcing Servtec Group - Nairobi

                                                  Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals. Job Summary: Reporting to the Head of Technical, this role exists to provide excellent customer service and offer remote 1st level technical support to company customers via all available communication channels...

                                                  30+ days agojobwebkenya.com
                                                  See more details
                                                  first

                                                  Page of 

                                                  Next Page
                                                  Job Scope
                                                  • Full-time
                                                  Job type
                                                  • Contract
                                                  • Permanent
                                                  • Internship